Press release Archive - Park Place Technologies

Park Place Technologies Expands Multi-Cloud Services with Acquisition of UK-Based CSI

Michael Miller — Tue, 06 May 2025 07:00:20 +0000

CLEVELAND, May 6, 2025 – Park Place Technologies, the leading global data center and networking optimization firm, has acquired CSI Ltd, a UK-headquartered IT Managed Services Provider (MSP) specializing in hybrid multi-cloud solutions for legacy IBM systems.

This marks one of the most significant acquisitions in Park Place’s 34-year history, second only to its 2020 acquisition of Curvature, Inc., further strengthening the company’s position as a leader in global IT lifecycle services.

Founded in 1983, CSI supports mid-to-large enterprises in regulated sectors like financial services, manufacturing, and retail, delivering modernization through advanced IT architecture, applications, and process transformation. Its service portfolio—now part of Park Place—includes Hybrid Cloud, Backup as a Service, Disaster Recovery, and Cybersecurity, with deep expertise in IBM Power Systems, storage solutions, and infrastructure software.

As enterprise organizations increasingly adopt hybrid cloud strategies, the demand for MSPs with deep expertise and broad service offerings continues to grow. With the addition of CSI, Park Place Technologies is expanding its capabilities and enhancing its service depth to better serve customers. Both Park Place and CSI share a client-first philosophy, and this integration underscores a continued commitment to delivering greater value, flexibility, and innovation.

“This is an exciting time for Park Place Technologies,” said Chris Adams, President and CEO, Park Place Technologies. “CSI Ltd. brings exceptional talent, deep hybrid cloud expertise, and a stellar reputation for service excellence. By joining forces, we’re unlocking new possibilities for our customers around the world, delivering smarter, more agile IT solutions that power transformation. This acquisition not only expands our capabilities – it accelerates our vision of becoming the world’s most comprehensive, customer-focused IT lifecycle partner. We welcome CSI to the Park Place family and look forward to all we’ll accomplish together.”

“As our clients accelerate their digital transformation journeys and embrace hybrid cloud solutions, CSI’s role as a mission-critical partner has never been more vital,” said Alan Watkins, Chairman of CSI Ltd. “The opportunity to expand our reach and deliver even greater value—faster and at scale—is a significant and exciting step forward.”

“Through our discussions with Park Place, it quickly became clear that we share a common vision and an unwavering commitment to service excellence. Joining the Park Place Technologies family is a natural next step—and one that brings exciting benefits to our clients, employees, and partners alike.”

This milestone acquisition propels Park Place Technologies into an exciting new era of growth, equipping the company to redefine what’s possible in IT lifecycle services, enhance multi-cloud capabilities, and deliver transformative outcomes to meet evolving customer demands worldwide.

ABOUT PARK PLACE TECHNOLOGIES

Park Place Technologies is a global data center and networking optimization firm. We help 21,500 organizations – including half the Fortune 500 – fuel innovation by dramatically reducing time and money spent on IT infrastructure management, while boosting performance and Uptime.

Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers, and our global Enterprise Operations Centers, Park Place delivers significant cost savings on hardware maintenance, software technical support, hardware procurement, and more. We also streamline IT infrastructure management, freeing internal teams from day-to-day tasks, enabling them to focus on strategic initiatives.

Park Place Technologies: Save. Simplify. Innovate. For more information, visit ParkPlaceTechnologies.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Announces 2024 North America Channel Partner Awards Recipients

Michael Miller — Fri, 28 Mar 2025 12:21:53 +0000

CLEVELAND, March 28, 2025 — Last night, Park Place Technologies, the leading global data center and networking optimization firm, formally announced the winners of its second annual North American Channel Partner Awards at the organization’s Q1 Partner Advisory Board meeting in Miami, Florida. These awards recognize the exceptional contributions of Park Place’s North American channel partners in solving client challenges through IT infrastructure management and optimization services.

Partners play a pivotal role in Park Place Technologies’ success, serving as a substantial driving force behind revenue generation and deal facilitation globally. Recognizing this, Park Place is committed to fostering the growth and success of its partners. The initiation of their Partner Advisory Board (PAB) in both North America and EMEA in 2023 underscores this commitment, providing a platform for communication, learning, and mutual benefit.

Furthermore, the implementation of a global Channel Partner Awards program provides a platform to formally recognize organizations that contributed significantly to the organization’s success while addressing critical customer pain points. Regional award ceremonies hosted in Miami, Florida and London, UK offered an opportunity to acknowledge and applaud said partners in person for their dedication and achievements throughout the previous year.

2024 North American Channel Partner Awards Winners

The 2024 North America Channel Partner Awards featured five distinct categories, which were open to all of Park Place Technologies’ North American partners that had been onboarded by January 1st, 2024. The award recipients are as follows:

North America Partner of the Year 2024: CDW
Awarded to the partner that contributed the largest total revenue to Park Place Technologies between January 1, 2024, and December 31, 2024.
North America Partner Deal of the Year 2024: World Wide Technology
Recognizing the partner responsible for delivering the single largest deal opportunity to Park Place Technologies within the 2024 calendar year.
North America Partner Initiative of the Year 2024: SHI
Awarded to the partner that collaborated with Park Place Technologies on a standout initiative, aligning their sales teams with Park Place or actively promoting Park Place’s portfolio of services to end-user customers. Key criteria included the number of aligned reps and opportunities generated in partnership with Park Place sellers.
North America Collaborative Partner of the Year 2024: Softchoice
Acknowledging a partner that has demonstrated true collaboration by working closely with Park Place Technologies to solve customer pain points and devise solutions, advocating for Park Place’s range of IT infrastructure management services, and strengthening cooperation between sales and technical teams across the entire portfolio.
North America Rising Star Partner of the Year: Opkalla
Recognizing a partner onboarded in 2023 that has showcased their partner potential in 2024 through delivering live opportunities, actively collaborating in partnership with Park Place, and demonstrating YoY growth from the previous 12 months.

Chad Jones, Senior Director of Partner Sales at Park Place Technologies, expressed his appreciation, stating, “Our 2nd annual Partner Awards provide Park Place with the opportunity to celebrate our most strategic partner alliances. We are dedicated to fostering a unique and profitable partnership experience tailored to the needs and priorities of our dynamic reseller community. This year’s award recipients have exemplified outstanding collaboration across multiple lines of business, empowering our sales teams to scale and succeed together.”

Recently, Park Place Technologies also recognized partners in the following theatres.

2024 Europe, Middle East, and Africa (EMEA) Channel Partner Awards Winners:

EMEA Public Sector Partner of the Year – Softcat
EMEA Commercial Partner of the Year – Softcat
EMEA Rising Star Partner of the Year – Trustmarque
EMEA Collaborative Partner of the Year – World Wide Technology
EMEA Partner Initiative of the Year – Spherica
EMEA Partner Deal of the Year – Kyndryl

2024 Asia-Pacific (APAC) Channel Partner Awards Winners:

APAC Partner of the Year – INFOSYS LIMITED
APAC Rising Star Partner of the Year – PT. Mitra Teleinformatika Perkasa
APAC Collaborative Partner of the Year – CTC Global Sdn Bhd
APAC Partner Initiative of the Year – IBM Thailand Company Limited
APAC Partner Deal of the Year – Kyndryl Philippines Incorporated

2024 Latin America (LATAM) Channel Partner Awards Winners:

LATAM Partners of the Year:
- South Cone (SOCO) Partner of the Year – CEDI
- North of Latin America (NOLA) Partner of the Year – BPM@Consulting
- Andean Partner of the Year – Green Services and Solutions SAS
- Brazil Partner of the Year – Unitech
LATAM Rising Star Partners of the Year:
- SOCO Rising Star Partner of the Year – Ricoh Chile
- NOLA Rising Star Partner of the Year – Business Conexión
- Andean Rising Star Partner of the Year – Akros CIA Ltda
- Brazil Rising Star Partner of the Year – TEEVO
LATAM Collaborative Partners of the Year:
- SOCO Collaborative Partner of the Year – Telextorage
- NOLA Collaborative Partner of the Year – Wolk IT
- Andean Collaborative Partner of the Year – VM Peru SAC
- Brazil Collaborative Partner of the Year – Yssy
LATAM Partner Initiative of the Year – CEDI
LATAM Partner Deal of the Year – ArrowHead Axion

“Our channel partners play a vital role in driving growth and delivering exceptional value to our customers worldwide,” added John Stock, SVP, Global Sales & Marketing at Park Place Technologies. “The 2024 Partner Awards winners have exemplified the collaboration, innovation, and commitment that define true strategic alliances. At Park Place, we are proud to work alongside such dedicated partners to create new opportunities, expand our reach, and drive success together.”

Click here to explore last year’s global winners of Park Place Technologies’ inaugural 2023 Channel Partner Awards.

About Park Place Technologies

Park Place Technologies: Save. Simplify. Innovate. For more information, visit stagingppt.wpengine.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Ian Anderson of Park Place Technologies Recognised on the Prestigious 2025 CRN® Channel Leaders List for EMEA

Jessica Rabil — Thu, 06 Mar 2025 18:46:16 +0000

LONDON, March 6, 2025– — Park Place Technologies, the world’s leading global data centre and network optimisation firm, is proud to announce that Ian Anderson, Senior Director, Partner Sales, has been recognised as one of EMEA’s top channel leaders, having been named in the inaugural and highly anticipated 2025 CRN® Channel Leaders list for EMEA.

The CRN Channel Leaders listing celebrates the channel individuals driving success in the channel community and shaping EMEA’s channel ecosystem. The list, which does not have a ranking system, highlights the most influential channel figures driving innovation, growth and collaboration in the IT channel, across EMEA, and Park Place Technologies is proud to have a channel leader who has been recognised as a key figure in our regional channel landscape.

“I am delighted to be recognised as a CRN Channel Leader for 2025 in EMEA,” Ian Anderson said. “Having been in the industry for over 30 years, working for a number of years at both a major OEM and a large System Integrator, it’s been fascinating for me personally to sit on the other side of the fence with Park Place Technologies in the IT services space. The success of our channel business is testament to the drive and determination of our team to help our partners, and their customers simplify services, optimise IT infrastructure management and save money.”

Since Anderson’s arrival at Park Place Technologies, 15 months ago, he has achieved key accomplishments in his channel-related efforts, including the implementation of a Partner Advisory Board, and the introduction of Partner Briefings and Awards.

The CRN Channel Leaders list recognises IT vendor and distribution executives who lead channel strategies for their organisations and drive innovations across channel initiatives in EMEA. The annual list honours channel leaders who are dedicated to building and evolving strategies that drive success for their channel partners and customers.

“The leaders we honour this year reimagine what’s possible in the channel and consistently deliver best-in-class programs that drive results for solution providers across EMEA,” said Victoria Pavlova, Editor, CRN UK, at The Channel Company. “Their ability to forge meaningful partnerships and craft dynamic strategies is transformative for providers and the channel. It’s a privilege to recognise their groundbreaking contributions and celebrate their role in shaping the future of the channel.”

About Park Place Technologies
Park Place Technologies is a global data center and networking optimization firm. We help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster. From procurement to decommissioning, our comprehensive portfolio of services and products helps IT teams optimize IT lifecycle management. This frees time and spend so they can focus on transforming their businesses for the future.

Park Place’s industry-leading and award-winning services portfolio includes Park Place Hardware Maintenance, Park Place Professional Services, Park Place Managed Services, Entuity Software and Curvature Hardware sales. For more information, visit stagingppt.wpengine.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies’ Chad Jones Recognized on the Prestigious 2025 CRN® Channel Chiefs List

Michael Miller — Mon, 03 Feb 2025 08:00:28 +0000

CLEVELAND, OH – February 3, 2025 – Park Place Technologies, the world’s leading global data center and network optimization firm, is proud to announce that Chad Jones, Senior Director of Partner Sales, has been named to the 2025 CRN® Channel Chiefs list. This highly prestigious annual list recognizes the IT vendor and distribution executives who are shaping strategy and driving success in the channel community.

“I am honored to be named a CRN Channel Chief for 2025,” said Jones. “With 20 years of experience in the reseller community, including 15 at Park Place Technologies, it has been a privilege to grow in an environment that prioritizes personal development and fosters strong business partnerships. The success of our channel business is a direct reflection of the incredible work our team does every day to create mutually beneficial outcomes for our clients and advocate for the channel partners we proudly serve.”

A Kent State University alum and Northeast Ohio native, Jones has dedicated nearly two decades to working with the reseller community. He was the first individual hired into Park Place Technologies’ Channel Partner division 15 years ago, where he has since risen from an individual contributor to Senior Director overseeing the company’s North American channel business. Throughout his career, Jones has worked closely with his team to develop processes and initiatives that have contributed to consistent business growth and solidified Park Place’s position as a leader in the channel community. Notably, he spent two years in London with his family, driving alignment with the company’s EMEA Channel division.

Jones attributes much of his channel success to his personal philosophy: “There are no shortcuts when it comes to relationship development. Strong partnerships are the result of a thousand and one little things. Every interaction matters. Park Place’s partners look to us for consistency, transparency, solution strength, and profitability—during both good times and challenging ones.”

Over the past year, Jones has achieved key accomplishments in his channel-related efforts, including the implementation of an analytics process and a campaign management program to help drive demand generation and ensure continued relevance with partners and mutual success for clients.

“Chad’s dedication and leadership have been instrumental in the continued growth and success of Park Place’s channel business,” said Michael Vedda, Chief Revenue Officer at Park Place Technologies. “We are proud to see his contributions and hard work recognized by CRN.”

The 2025 Channel Chiefs list honors leaders who have demonstrated innovation, dedication, and leadership, supporting solution provider success and fostering growth throughout the channel ecosystem.

“This year’s honorees exemplify dedication, innovation, and leadership that supports solution provider success and fosters growth across the channel,” said Jennifer Follett, VP, U.S. Content and Executive Editor, CRN, at The Channel Company. “Each of these exceptional leaders has made a lasting channel impact by championing partnerships and designing creative strategies that get results. They’ve set a high bar in the channel, and we’re thrilled to recognize their standout achievements.”

The 2025 CRN Channel Chiefs list will be featured in the February 2025 print issue of CRN® Magazine and online beginning February 3rd at www.CRN.com/ChannelChiefs.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. We help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster. From procurement to decommissioning, our comprehensive portfolio of services and products helps IT teams optimize IT lifecycle management. This frees time and spend so they can focus on transforming their businesses for the future.

Park Place’s industry-leading and award-winning services portfolio includes Park Place Hardware Maintenance, Park Place Professional Services, ParkView Managed Services, Entuity Software and Curvature Hardware sales. For more information, visit ParkPlaceTechnologies.com.

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Appoints Justin Bingham as Chief Information Security Officer

Jessica Rabil — Wed, 15 Jan 2025 15:37:51 +0000

CLEVELAND, OH, January 15, 2025 – Park Place Technologies, the leading global data center and networking optimization firm, is pleased to announce the appointment of Justin Bingham as Chief Information Security Officer (CISO). With over 15 years of expertise in cybersecurity, threat intelligence, and security operations across both military and corporate environments, Bingham brings a wealth of knowledge to his new role.

As CISO, Bingham will be responsible for overseeing the company’s comprehensive security strategies, managing risk, ensuring compliance, and leading incident response efforts. In addition, he will focus on fostering a strong culture of cybersecurity across Park Place Technologies and its global operations.

Stella May, Chief Customer Experience Officer at Park Place Technologies, stated, “We are excited to welcome Justin Bingham to our Security Operations team. Justin’s extensive experience and innovative approach will strengthen our security framework and enhance our ability to protect both our company and our customers’ critical data.”

Bingham’s journey in cybersecurity began with his service in the U.S. Army’s Human Intelligence (HUMINT) division from April 2003 to July 2007. HUMINT involves gathering information through human sources and is a key element of military intelligence. It focuses on interpersonal interactions to gain insights into adversaries’ plans, capabilities, or situations. By building trust and rapport with sources, HUMINT provides context and nuance that analytical tools may miss, enhancing situational awareness, strategic planning, and operational decisions.

Bingham’s experience with HUMINT provided him with unique insights into human behavior and decision-making, emphasizing the importance of aligning motivations with goals to address complex challenges. These principles have shaped his strategic approach to cybersecurity, enhancing situational awareness and guiding his work throughout his career.

Following the completion of his military service, Justin further developed his passion for technology and cybersecurity by pursuing a degree in Information Assurance from Eastern Michigan University. After earning his degree, Bingham quickly established himself in the field, taking on leadership roles at prestigious organizations like General Electric, General Motors, and KLA.

At GE, he established the company’s Strategic Intelligence Program, addressing threats from nation-states and financial cyber-attack actors. At GM, Bingham played a key role in implementing a global cybersecurity framework, enabling the organization to proactively defend against evolving threats. Most recently, he served as Director of Global Cybersecurity Operations at KLA, where he built a cybersecurity team from the ground up, developed a Purple

Team methodology, and introduced AI-driven security platforms to bolster incident response capabilities. “I am honored to join Park Place Technologies and look forward to contributing to its industry-leading security operations,” shared Bingham. “My goal is to build on the company’s strong foundation, leveraging advanced technologies to stay ahead of evolving threats and ensure trust with our customers.”

Bingham and his family are relocating to Cleveland, where he will be based at Park Place Technologies’ global headquarters.

For more information about Park Place Technologies and its leadership team, visit stagingppt.wpengine.com.

About Park Place Technologies

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Recognized as a CDW Partner of the Year

Jessica Rabil — Thu, 21 Nov 2024 09:00:05 +0000

Cleveland, Ohio, November 21^st, 2024 – Park Place Technologies has been named a 2024 CDW Partner of the Year. CDW’s Partner of the Year Awards were presented on Nov. 14 during the 2024 CDW Partner Summit in Las Vegas, honoring CDW partners that represent the power of modern, customer-first partnerships and provided exemplary products, programs, solutions and services to support CDW and its customers throughout the year. Park Place was named Services Partner of the Year.

“We’re grateful for the collaborative, customer-first mindset exhibited by all of our 2024 Partner of the Year Award winners,” said Mark Chong, senior vice president of product and partner management for CDW. “It’s truly rewarding to celebrate exceptional partners like Park Place for their significant contributions over the past year. Working together to deliver outstanding outcomes, we remain ideally positioned to guide our mutual customers through the complexities of today’s rapidly evolving IT landscape.”

Partner of the Year award winners were identified based on input and recommendations from CDW’s Sales, Product and Partner Management, Marketing, and Integrated Technology Solutions teams. Criteria included sales growth, collaboration, profitability, market strategy alignment, and more. Individual award winners were also highlighted for their leadership and exceptional service to CDW coworkers, customers, and communities.

“Park Place is tireless in its efforts to provide partners and their clients with unequalled personal attention backed by our global muscle,” said Chad Jones, Park Place Sr. Director of Partner Sales. “Recognition from CDW is a tremendous reward for every team member involved, but it is primarily a motivator for us to devote even more focus to ensuring we continue to deserve this honor.”

Benefits of Partnering

The Park Place partnership model is offering-agnostic. Whether you’re a VAR, MSP, or anywhere in between – we offer the ability for our partners to enhance their service offering with world-class vendor-agnostic hardware support and monitoring, NOC as service offerings, or a range of new infrastructure service offering and professional services.

Some of the ways our Partners benefit are:

Build stronger relationships with your customers by extending the life cycle of your customers’ hardware with extended warranties while providing customizable SLA’s and unmatched contract flexibility.
Increase your account control by putting hardware sold by other vendors under support so you have first opportunity to renew or refresh with your customers.
Increase revenues with recurring, and predictable revenue streams by offering data center hardware support alternatives. Our opportunity registration rewards you for generating business and provides price protection.
Extend your product portfolio with data center hardware support and maintenance services and demonstrate a consultative advantage over other vendors.
Extend your service capabilities and geographic reach to your existing and potential customer base — we provide our services to customers and partners in over 174 countries, globally.

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Liquid Cooling Solutions for Data Centres Expands Park Place Technologies’ IT Infrastructure Offerings in UK

Goran Jevtovic — Tue, 24 Sep 2024 08:00:35 +0000

(LONDON, ENGLAND) Tuesday 24^th September 2024 Park Place Technologies, the world’s leading global data centre and networking optimisation firm, today announces the expansion of its portfolio of IT infrastructure services with the introduction of two Liquid Cooling solutions for data centres: Immersion Liquid Cooling and Direct-to-Chip Cooling.

This announcement comes at a critical time for businesses who are seeing a dramatic increase in the compute power they require, driven by adoption of technologies like AI and IoT. This in turn is driving the need for more on-prem hardware, more space for that hardware, and more energy to run it all – presenting a significant financial and environmental challenge for businesses. Park Place Technology’s new Liquid Cooling solutions present a strong solution for businesses looking to address these challenges as the technology has the potential to deliver strong financial and environmental results.

Direct-to-Chip is an advanced cooling method that applies coolant directly to the server components that generate the most heat including CPUs and GPUs. Immersion cooling empowers data centre operators to do more with less: less space and less energy. Using these methods, businesses can increase their Power Usage Effectiveness (PUE) by up to 18 times, and rack density by up to 10 times. Ultimately, this can help deliver power savings of up to 50%, which in turn leads to lower operation costs.

From an environmental perspective, liquid cooling is significantly more efficient than traditional air cooling. At present, air cooling technology only captures 30% of the heat generated by the servers, compared to the 100% captured by immersion cooling, resulting in lower carbon emissions for businesses that opt for immersion cooling methods.

Park Place Technologies can deliver a complete, turn-key solution for organisations looking to implement Liquid Cooling technology, removing the complexity of adoption, which is a common barrier for businesses. Park Place Technologies provides a single-vendor solution for the whole process from procuring the hardware, conversion of the servers for liquid cooling, installation, maintenance, monitoring and management of the hardware and the cooling technology.

“Our new Liquid Cooling offerings have the potential to have a significant impact on our customers’ costs and carbon emissions, two of the key issues they face today,” said Chris Carreiro, Chief Technology Officer, at Park Place Technologies. “Park Place Technologies is ideally positioned to help organisations cut their data centre operations costs, giving them the opportunity to re-invest in driving innovation across their businesses.

The decision to invest in Immersion Cooling and Direct-to-Chip Cooling depends on various factors, including the specific requirements of the data center, budget constraints, the desired level of cooling efficiency, and infrastructure complexity. Park Place Technologies can work closely with customers to find the best solution for their business, and can guide them towards the best long-term strategy, while offering short-term results. This takes much of the complexity out of the process, which will enable more businesses to capitalise on this exciting new technology.”

About Park Place Technologies

Park Place Technologies is a global data centre and networking optimisation firm. We help more than 21,000 clients optimise data centre budgets, productivity, performance, and sustainability so they can think bigger – and act faster. From procurement to decommissioning, our comprehensive portfolio of services and products helps IT teams optimise IT lifecycle management. This frees time and spend so they can focus on transforming their businesses for the future.

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Media Contact

SIMON BITTON | Sr. Director, Marketing, EMEA & APAC
Main +44 (0)208 885 9656 | sbitton@parkplacetech.com

Park Place Technologies Earns Spot Among ERC’s Northcoast 99 Winners for 15th Consecutive Year

Jessica Rabil — Fri, 23 Aug 2024 14:48:30 +0000

Cleveland, Ohio, August 23, 2024 – Park Place Technologies, the leading global data center and networking optimization firm, has been named a 2024 NorthCoast 99 award winner by ERC, the Employers Resource Council. The NorthCoast 99 award honors 99 great Northeast Ohio workplaces for top talent. This is the 15th time that Park Place Technologies has received the prestigious NorthCoast 99 award.

In addition to this remarkable achievement, Park Place Technologies is proud to be recognized as this year’s Special Category award winner for “Diversity, Equity & Inclusion” (DE&I). This accolade underscores the company’s dedicated efforts to foster an inclusive workplace, particularly through its Intentional Hiring Program aimed at supporting neurodivergent individuals.

“Twenty-six years ago, ERC launched the NorthCoast 99 awards program and event to help our region become a prime destination for companies and high-performing individuals,” said Samantha Marx, ERC’s Director of Strategic Projects, who oversees the NorthCoast 99 program. “Beyond being a sought-after accolade, this yearlong research initiative offers employers valuable insights and data into policies and practices that successfully attract and retain top talent.”

NorthCoast 99 winners participated in a rigorous application process that asked for detailed information on how their organization addresses top-performer attraction, development, and retention in the areas of diversity, equity, and inclusion; employee engagement and talent development; employee well-being; organizational strategy, policies, and benefits; talent attraction, acquisition, and onboarding; and total rewards.

“At Park Place, we are proud to be a destination workplace for those entering the technology field,” shared Jonathan Gordon, Senior Manager of Global HR Operations at Park Place Technologies. “Our commitment to fostering an open and welcoming culture is reflected in our expansive hiring programs. The recent collaboration with Integrate Advisors exemplifies this dedication as we work to support, empower, and expand our neurodivergent employee population.”

“With many of our employees having close ties to the neurodivergent community, we understand the profound business and community benefits of such an initiative,” Gordon continued. “We’ve made significant strides by conducting internal assessments, delivering awareness and management training, and strategically matching job candidates with our recruitment needs and cultural standards. We’ve already seen success in hiring neurodivergent employees through this program, and we’re excited about the continued growth and impact it will have on the success of this organization.”

“Winning NorthCoast 99 is not easy. This group of 99 employers is constantly evolving, listening, and responding to the needs and desires of today’s talent. We commend the 2024 winners for setting a benchmark for excellence,” said ERC President Kelly Keefe.

About Park Place Technologies’ Intentional Hiring Program

As a destination workplace, Park Place is a sought-after employer for all people seeking entry into the technology field. We place great importance on maintaining an open and welcoming culture, including through expansive hiring programs.

In 2023, Park Place Technologies initiated a collaboration with Integrate Advisors which aims to better support, empower, and expand the neurodivergent employee population. Neurodiversity refers to the variation in how people think, learn, and process information and includes both neurodivergent and neurotypical individuals.

Many Park Place employees have direct family and friends in the neurodivergent community, and we know there are tremendous business and community benefits we can gain through an expanded collaboration. Integrate Advisors has already completed onsite assessments, provided awareness and management training, and begun working with us to strategically match job candidates with our recruitment needs, cultural standards, and global roadmap.

Having already successfully hired neurodivergent employees through this program, Park Place looks forward to its continued success.

Park Place Technologies is also heavily engaged in recruiting activities at the university level focused on DEI, which includes engagement with, presentations to, and direct recruiting from diverse student organizations, such as SWE (Society of Women Engineers), NSBE (National Society of Black Engineers), oSTEM (Out in STEM), and others.

Additionally, Park Place has recently signed an agreement with a trusted partner for technology recruitment that is women-owned and has a long-time central focus on DEI. This partnership further enhances Park Place’s recruiting tools and provides an even greater and more diverse candidate pool.

In 2024, Park Place made significant improvements to its internal recruitment channels, resulting in better advertised vacancies to all employees, clarifying the internal application process, and encouraging more internal promotions than in previous years. These efforts have led to the movement of female employees into teams that were previously predominantly male, resulting in increased salaries for female employees advancing into areas they may not have previously entered. The company has also established and consistently upheld a commitment to eliminating unconscious biases in its recruitment processes, (all stages of evaluation, including initial recruiter screens, virtual/onsite interviews with managers, etc.), ensuring that all internal candidates are assessed and considered solely on their skills, experience, and qualifications.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. We help more than 21,500 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster. From procurement to decommissioning, our comprehensive portfolio of services and products helps IT teams optimize IT lifecycle management. This frees time and spend so they can focus on transforming their businesses for the future.

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Ranked #10 Best Employer in Ohio by Crain’s Cleveland Business

Jessica Rabil — Mon, 19 Aug 2024 18:47:56 +0000

Cleveland, Ohio, August 19, 2024 – Crain’s Cleveland Business announced today that Park Place Technologies, the leading global data center and networking optimization firm, has been named one of Crain’s 2024 Best Employers in Ohio within the Large Employers category (250 or more U.S. employees). With a ranking of #10, this is the company’s first time being featured on the Best Employers in Ohio list.

Created by Best Companies Group in partnership with Crain’s Cleveland Business, the annual statewide list is designed to identify, recognize, and honor the best places of employment in Ohio and their contributions to the state’s economy, workforce, and businesses. To be considered, applicants’ workplace policies, employee benefits and employee engagement are evaluated across eight core focus areas. In 2024, only 45 companies were named winners of this prestigious award.

Park Place Technologies was founded in 1991 in Cleveland, Ohio. Since then, it has expanded its presence nationally with offices in Atlanta, Boston, Charlotte, Denver, Houston, and Louisville, and internationally with several locations across EMEA, APAC, and LATAM. Park Place currently employs a total of 1,411 U.S. employees, 620 of which are based in Ohio. Notable benefits at Park Place Technologies include 100% employer-paid medical, dental, and vision insurance for all employees and eligible dependents, a flexible PTO plan for exempt employees, and a $100 monthly contribution toward student loans for sales staff. The organization also offers a robust learning and development program consisting of formalized leadership development training, career pathing, and a tuition reimbursement program. Additionally, Park Place is committed to giving back to its local Cleveland community through charitable matches, donation drives, and initiatives such as the employer-sponsored Velasano team and the VET Business Resource Group.

In partnership with Workforce Research Group, thousands of employees and their employers were surveyed on the working conditions, benefits, and corporate culture that make a company a great place to work. Winners were determined by the results of Workforce Research Group’s weighted surveys. To be considered for participation, companies had to:

Be a publicly or privately held business, either for-profit or nonprofit.
Have a physical operation in Ohio.
Have a minimum of 15 full-time or part-time employees.

Determining the Best Employers in Ohio involved a two-step process. The first consisted of evaluating each company’s workplace policies, practices and demographics. This part of the process was worth approximately 20% of the total evaluation. The second consisted of employee surveys to assess their experiences and attitudes. This part was worth approximately 80% of the total evaluation. Workforce Research Group managed the survey process and analyzed the data, using its expertise to determine the final ranking.

“Receiving the #10 Best Employer in Ohio ranking by Crain’s Cleveland Business is a tremendous honor for Park Place,” shared Chris Adams, President & CEO at Park Place Technologies. “This recognition highlights the incredible efforts of our team in creating a workplace that prioritizes employee well-being, professional growth, and community involvement. Our first appearance on this esteemed list is a testament to our ongoing commitment to excellence and innovation in our workplace. We look forward to continuing to build on this success as an employer of choice in Ohio.”

The full Best Employers in Ohio list was announced at an event on Aug. 15. The ranking of the 45 top employers debuted online following the event and will appear in the Aug. 19 print issue of Crain’s Cleveland Business. For the complete list of winners and rankings, see CrainsCleveland.com/BestEmployers.

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Achieves 12th Consecutive Year on the 2024 Inc. 5000 List of Fastest-Growing Private Companies

Jessica Rabil — Tue, 13 Aug 2024 13:57:26 +0000

Inc. revealed Aug. 13 that Park Place Technologies, the leading global data center and networking optimization firm, ranks No. 4416 on the 2024 Inc. 5000, its annual list of the fastest-growing private companies in America. This honor marks the 12th consecutive year in which Park Place has featured on the Inc. 5000 list; and with a three-year revenue growth of 95%, Park Place sits even higher at No. 364 among America’s fastest-growing private companies within the IT Services industry.

The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Facebook, Chobani, Under Armour, Microsoft, Patagonia, and many other household name brands gained their first national exposure as honorees on the Inc. 5000.

“It is a true milestone for Park Place Technologies to be recognized on the Inc. 5000 list for the 12th consecutive year,” said Chris Adams, President and CEO at Park Place Technologies. “Our global team is relentless in focusing on customer experience, which enables our continuous organic growth and complements our strategic acquisition strategy.”

Park Place Technologies’ consistent growth and success can be attributed to its robust portfolio of services and products that cater to the evolving needs of businesses worldwide. From hardware maintenance and professional services to managed services and network monitoring software, Park Place Technologies offers comprehensive solutions that empower its clients to optimize equipment uptime and performance throughout the entirety of the IT infrastructure lifecycle.

The Inc. 5000 class of 2024 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital, and seemingly intractable hiring challenges. Among this year’s top 500 companies, the average median three-year revenue growth rate is 1,637 percent. In all, this year’s Inc. 5000 companies have added 874,458 jobs to the economy over the past three years.

“One of the greatest joys of my job is going through the Inc. 5000 list,” says Mike Hofman, who recently joined Inc. as editor-in-chief. “To see all of the intriguing and surprising ways that companies are transforming sectors, from health care and AI to apparel and pet food, is fascinating for me as a journalist and storyteller. Congratulations to this year’s honorees, as well, for growing their businesses fast despite the economic disruption we all faced over the past three years, from supply chain woes to inflation to changes in the workforce.”

For complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc. magazine, available on newsstands beginning Tuesday, August 23.

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

CRN Honors Park Place Technologies’ David Gonzalez and Jean Plank as 2024 Inclusive Channel Leaders

Michael Miller — Mon, 08 Jul 2024 17:39:47 +0000

CLEVELAND, July 8, 2024– — Park Place Technologies, the leading global data center and networking optimization firm, is honored to announce that Park Place’s very own David Gonzalez, Director of Partner Sales, and Jean Plank, Director of Customer Success, have been named by CRN® as 2024 Inclusive Channel Leaders.

In its second year, CRN’s Inclusive Channel Leader list recognizes executives from vendor, distributor, and solution provider organizations who are dedicated to making a positive impact across the IT channel through inclusive leadership.

The CRN 2024 Inclusive Channel Leaders honorees are passionate about advancing equity and diversity within their organizations, the channel, and across the greater technology industry. With this recognition, CRN highlights these executives for their desire to foster inclusion and belonging.

David Gonzalez:
Since 2011, Gonzalez has amassed a wealth of experience in the IT industry, spending 13 years at CDW in diverse roles ranging from Account Manager to Sales Operations Supervisor. Joining Park Place Technologies in 2016, he initially served as a Field Channel Representative before advancing to a managerial position within the CDW Tier 1 Team. In 2022, his exceptional leadership skills led to his promotion to Director, overseeing Tier 1 operations with both CDW and SHI, marking a significant milestone in his career trajectory.
“I am truly humbled to be recognized on CRN’s prestigious Inclusive Channel Leaders list,” shared Gonzalez, Director, Partner Sales at Park Place Technologies. “It’s a great honor to be acknowledged among other leaders who share the same values, vision, and passion for fostering collaborative teams. This recognition is a testament to my team, whose trust and belief in cultivating inclusiveness alongside me have made this possible. It also acknowledges the fellow leaders I engage with who drive diversity initiatives forward.”
“To me, inclusive leadership means intentionally leading with a growth mindset, fostering an environment that allows for different perspectives and ideas,” Gonzalez continued. “Creating a space where people feel valued, respected, and that every member on the team has an impact. An inclusive leader craves diversity while leading with empathy, a sense of community, and compassion without bias. They are self-aware of personal biases, inviting healthy dialog from a team consisting of varying viewpoints. And they empower others to be creative and innovative to help drive individual and team development.”

Jean Plank:
During Plank’s tenure at Park Place Technologies, she has held various positions within the Sales organization and received several internal awards including Channel Operations Team Lead and President’s Club. She has also been honored with several other accolades from CRN over the past few years, including 2023 and 2022 Women of the Channel, 2021 Rising Female Star of the IT Channel, and Women of the Week. In her current role, Plank leads the Customer Success department for North America. Her team focuses on ensuring that partners and customers achieve their desired outcomes and derive maximum value from Park Place’s products or services; this involves proactively managing partner and customer relationships, understanding their needs and goals, providing ongoing support and guidance, and addressing any issues or challenges they encounter. Plank is a 20+ year veteran of the United States Marine Corp, serving her country in multiple capacities and leadership roles during her time on active duty. She is the President of Park Place’s veteran resource group, known as the Veteran Engagement Team (VET). Plank is also the Chairwoman for Park Place’s Women in Tech business resource group, and a dedicated mentor for several women within the Park Place organization.

“Receiving the Inclusive Channel Leaders award is a testament to our commitment to diversity and inclusion, reflecting our dedication to creating an environment where every voice is heard and valued,” shared Plank. “It honors our organization’s efforts to build inclusive channels that empower and support diverse communities, driving innovation and growth through unity.”

“Inclusive leadership is vital for organizational success, fostering innovation, creativity, and improved decision-making,” Plank continued. “Leaders who prioritize inclusivity create environments where diverse perspectives contribute to enhanced problem-solving. This approach boosts employee engagement, job satisfaction, and organizational agility. Inclusive leadership is key to attracting and retaining top talent, strengthening an organization’s reputation, and aligning with ethical standards. Overall, it establishes a positive workplace culture that not only embraces diversity but also drives innovation and long-term organizational success.”

“We are proud to recognize this year’s honorees for their commitment to inclusivity across the channel. With their transparent leadership, they help create welcoming environments where employees can bring their best selves to work to help their business succeed,” said Jennifer Follett, VP, U.S. Content, and Executive Editor, CRN, The Channel Company. “Congratulations to these leaders for their deep dedication to bringing greater equity to the channel. We look forward to learning from their inclusive leadership and seeing what they achieve next.”

The 2024 Inclusive Channel Leaders honor serves as a testament to Gonzalez’s and Plank’s exemplary leadership and commitment to fostering diversity, equity, and inclusion within the technology landscape. Park Place Technologies remains dedicated to advancing these very same principles and building a more inclusive industry where everyone can thrive.

The 2024 Inclusive Channel Leaders list will be featured in the August issue of CRN Magazine, with online coverage starting July 8 at www.CRN.com/Inclusive-Leaders.

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Earns Spot on CRN’s 2024 Solution Provider 500 List for 8th Consecutive Year

Jack Kauter — Thu, 30 May 2024 09:22:15 +0000

CLEVELAND, May 28, 2024 — — Park Place Technologies, the leading global data center and networking optimization firm, is pleased to announce that CRN®, a brand of The Channel Company, has ranked Park Place on its annual Solution Provider 500 list for the eighth consecutive year, coming in at #69 in 2024.

CRN’s annual Solution Provider 500 recognizes North America’s largest solution providers by revenue and serves as a prominent benchmark of many of the channel’s most successful companies. This year’s list of companies represents combined revenue of more than $501.2 billion, and the honorees are among the top influencers driving momentum in the IT industry and the global technology supply chain.

Park Place Technologies has consistently moved up the list over the past eight years, from #208 in 2017 to #69 in 2024, as one of the largest IT solution providers in North America. Park Place is among the fastest-growing organizations in the channel, having also been recognized by CRN on their most recent Fast Growth 150 list in August 2023, an honor the organization received for the ninth time. In 2024 alone, Park Place Technologies has already been named to CRN’s Elite 150 category among their 2024 Managed Service Provider (MSP) 500 List, as well as in their 2024 Partner Program Guide, with both honors being achieved for the fifth consecutive year.

“Park Place Technologies is honored to be named to CRN’s Annual Solution Provider 500 List,” shared Chad Jones, Senior Director of Partner Sales at Park Place Technologies. “My North American Channel team oversaw 30% new business growth across all partners in 2023. This achievement was a result of the transparency and collaboration that are core to Park Place’s overall channel strategy. We are committed to diversifying and enhancing the value proposition that our reseller partners expect and their end users deserve. We extend our gratitude to The Channel Company for recognizing Park Place’s efforts in this space.”

“Ranking on CRN’s 2024 Solution Provider 500 recognizes the service innovations and market responsiveness of the list’s leading technology integrators, managed service providers, and IT consulting firms,” said Jennifer Follett, VP, U.S. Content, and Executive Editor, CRN, The Channel Company. “These companies have shown an unflagging commitment to business agility, continued growth, and future success through a period of rapid IT channel change, including the expansion of Everything as a Service and GenAI disruption. Our congratulations go to each company named to this year’s Solution Provider 500!”

CRN’s 2024 Solution Provider 500 list will be available online at www.CRN.com/SP500, and a sampling of the list will be featured in the June issue of CRN Magazine.

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Names John Stock as SVP, Global Sales

Jack Kauter — Tue, 07 May 2024 11:27:18 +0000

(CLEVELAND, OH, MAY 07, 2024) Park Place Technologies, a leading global provider of data center and networking optimization solutions, has promoted John Stock to Senior Vice President of Global Sales, effective May 1, 2024.

Stock, who earned an MBA at Baldwin-Wallace University, began his career with Park Place as a Sales Development Associate 14 years ago and has successfully taken on roles with progressive responsibilities, most recently as VP of North America Sales.

“Park Place has been more than my career; it has been the foundation that has allowed me to build a family and amazing life in Northeast Ohio,” Stock said. “The opportunities Park Place has provided allowed me to work hard, sharpen my skills and foster an appreciation for the contributions and teamwork of everyone I work with every day.”

Chris Adams, Park Place technologies President and CEO, said Stock, “Has distinguished himself as a skilled seller and selfless leader who has an excellent track record of achieving results through others. He is the textbook example of someone who took his natural leadership talent, worked hard, and turned a job into a career.”

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Acquires Unitech’s Third Party Maintenance Services

Jack Kauter — Tue, 30 Apr 2024 11:30:17 +0000

(CLEVELAND, OH USA/RIO DE JANEIRO, BRAZIL, APRIL 30, 2024) Park Place Technologies, a leading global provider of data center and networking optimization solutions, has acquired Unitech’s third-party maintenance (TPM) business. The acquisition strengthens Park Place’s position as one of Brazil’s largest TPM providers, expanding its reach in the world’s fifth-largest country.

Combined Expertise for Enhanced Customer Service

Unitech, founded in 1989, has a long-standing reputation for serving a diverse client base, including major financial institutions, telecommunication and utility companies. Park Place’s global expertise will greatly amplify Unitech’s established presence in the Brazil market.

“Unitech and Park Place serve clients with the same core values. We both operate with a responsive, client-first approach, and communicate with clarity and transparency. We share customer service strategies, and have a native understanding of the Brazil TPM market,” said Unitech owner Ramon Hasky.

Hasky said Unitech’s long-term partnership with Park Place, “gives us confidence in how our clients will now be served. Park Place is a global company with a strong Latin American presence that offers more scale and an innovative IT lifecycle portfolio. Our customers will benefit from these added Managed Services and Professional Services offerings.”

Park Place, now one of Brazil’s furthest-reaching TPMs, will add nearly 20,000 Unitech assets to its already robust service legacy in Brazil.

“We are taking the hard-earned credibility of Unitech’s 30-plus years and leveraging our passion for client services with Park Place’s global resources,” said Unitech’s CEO, Claudio Miranda. “Unitech’s legacy now has an exciting new chapter; our people and our clients are in good hands with Park Place.”

Unitech will continue to independently operate its Hardware, Software and related Professional Services sales.

“Park Place operates in Brazil primarily in markets with a history of great relevance and positive expectations, particularly in the management, maintenance, and support of mission-critical hardware,” Luiz Fernando Monteiro, IDC Senior Market Analyst, IT Services, Brazil, said. “It is an operation focused on service lines that account for about 19% of the total service market in the country. These are essential services, especially in a world of IT distributed across internal infrastructures, own and third-party Data Centers, public and private clouds, with a demand for very high availability and resilience for the continuity of operations of companies across the entire Brazilian market.”

Roy Illsley, Chief Analyst for Omdia, said Omdia’s research shows that Brazil is a rapidly growing market for the data center business. “In fact, São Paulo accounts for 85% of new Data Center building in the country,” he said. “However, the current Data Center market in Brazil is mostly small sized Data Centers that are distributed between the major cities. Brazil, represents an ideal market for a vendor like Park Place as the growth in data centers will need skills to ensure they can operate efficiently and effectively, and technology vendors with services and solutions are a perfect fit.”

Chris Adams, Park Place Technologies President and CEO, said the company’s history of investing in people and resources globally will continue.

“We are committed to delivering a great experience to all our customers worldwide,” he said. “We will continue to acquire companies like Unitech that bring a talented workforce and unique capabilities driven by an unparalleled customer experience to our international partners.”

A video statement from Unitech is available here.

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

PARK PLACE TECHNOLOGIES ADQUIRE OS SERVIÇOS DE MANUTENÇÃO MULTIVENDOR DA UNITECH

Jack Kauter — Tue, 30 Apr 2024 11:30:17 +0000

(CLEVELAND, OH, EUA/RIO DE JANEIRO, BRASIL, 30 DE ABRIL DE 2024) A Park Place Technologies, líder global em soluções de otimização de data center e rede, adquiriu os Serviços de Manutenção Multivendor (SMM) da Unitech. A aquisição fortalece a posição da Park Place como um dos maiores provedores deste segmento no Brasil, expandindo seu alcance no quinto maior país do mundo.

Experiência Combinada para um Serviço ao Cliente Aprimorado

A Unitech, fundada em 1989, tem uma reputação consolidada em atender uma base de clientes diversificada, incluindo grandes instituições financeiras, empresas de telecomunicações e utilidades. A expertise global da Park Place ampliará significativamente a presença estabelecida da Unitech no mercado brasileiro.

“A Unitech e a Park Place atendem aos clientes com os mesmos valores fundamentais. Ambas operam com uma abordagem responsiva e centrada no cliente, e comunicam com clareza e transparência. Compartilhamos estratégias de atendimento ao cliente e temos uma compreensão nativa do mercado de SMM no Brasil”, afirma o proprietário da Unitech, Ramon Hasky.

Hasky explica que a parceria de longo prazo da Unitech com a Park Place “nos dá confiança na forma como nossos clientes serão atendidos agora. A Park Place é uma empresa global com uma forte presença na América Latina, que oferece mais escala e um portfólio inovador de ciclo de vida de TI. Nossos clientes se beneficiarão dessas ofertas adicionais de Serviços Gerenciados e Serviços Profissionais.”

A Park Place, agora um dos players de Serviços de Manutenção Multivendor mais abrangentes do Brasil, adicionando quase 20.000 ativos da Unitech ao seu legado de serviços já robusto no Brasil.

“Estamos levando a credibilidade conquistada com esforço de mais de 30 anos da Unitech e aproveitando nossa paixão pelos serviços aos clientes com os recursos globais da Park Place”, pontua o CEO da Unitech, Claudio Miranda. “O legado da Unitech agora tem um novo capítulo emocionante; nossas pessoas e nossos clientes estão em boas mãos com a Park Place.”

A Unitech continuará a operar independentemente suas vendas de Hardware, Software e Serviços Profissionais relacionados.

“A Park Place opera no Brasil principalmente em mercados com uma história de grande relevância e expectativas positivas, especialmente na gestão, manutenção e suporte de hardware crítico”, conta Luiz Fernando Monteiro, Analista de Mercado Sênior do IDC, Serviços de TI, Brasil. “É uma operação focada em linhas de serviço que representam cerca de 19% do total do mercado de serviços no país. Estes são serviços essenciais, especialmente em um mundo de TI distribuído entre infraestruturas internas, Data Centers próprios e de terceiros, nuvens públicas e privadas, com uma demanda por disponibilidade e resiliência muito altas para a continuidade das operações das empresas em todo o mercado brasileiro.”

Roy Illsley, Analista Chefe da Omdia, afirma que a pesquisa da Omdia mostra que o Brasil é um mercado em rápido crescimento para o negócio de data centers. “Na verdade, São Paulo responde por 85% dos novos Data Centers construídos no país”, informa ele. “No entanto, o mercado de Data Centers atual no Brasil é composto principalmente por Data Centers de pequeno porte distribuídos entre as principais cidades. O Brasil representa um mercado ideal para um fornecedor como a Park Place, pois o crescimento de data centers precisará de habilidades para garantir que possam operar de forma eficiente e eficaz, e fornecedores de tecnologia com serviços e soluções são uma combinação perfeita.”

Chris Adams, Presidente e CEO da Park Place Technologies, conta que a história da empresa de investir em pessoas e recursos globalmente continuará.

“Estamos comprometidos em oferecer uma ótima experiência a todos os nossos clientes em todo o mundo”, afirma ele. “Continuaremos a adquirir empresas como a Unitech, que trazem uma equipe talentosa e capacidades únicas impulsionadas por uma experiência incomparável ao cliente para nossos parceiros internacionais.”

Clique aqui para Conferir o comunicado em video da Unitech.

Sobre a Park Place Technologies

A Park Place Technologies é uma empresa global de otimização de data center e rede. Ajudamos mais de 21.000 clientes a otimizar orçamentos, produtividade, desempenho e sustentabilidade de data centers para que possam pensar em grande escala e agir com mais rapidez. Desde a aquisição até a desativação, nosso amplo portfólio de serviços e produtos ajuda as equipes de TI a otimizar o gerenciamento do ciclo de vida de TI. Isso libera tempo e recursos para que possam se concentrar em transformar seus negócios para o futuro.

O portfólio de serviços líder da indústria e premiado da Park Place inclui Manutenção de Hardware da Park Place, Serviços Profissionais da Park Place, Serviços Gerenciados Park Place, Software Entuity e vendas de Hardware da Curvature. Para mais informações, visite stagingppt.wpengine.com. A Park Place é uma empresa do portfólio da Charlesbank Capital Partners e da GTCR.

Contato com a mídia da Park Place Technologies

Agência de PR no Brasil:
FleishmanHillard Brasil
Roberto Mattus – roberto.mattus@fleishman.com.br – (11) 97674-9559
Vitor Giglio – vitor.giglio@fleishman.com.br – (11) 98999-0094

Park Place Technologies Acquires SDV Solutions

Jack Kauter — Tue, 26 Mar 2024 11:40:26 +0000

Park Place Technologies, the world’s leading data center and networking optimization firm, has acquired Virginia-based SDV Solutions, which provides client-centric data center infrastructure solutions exclusively to Federal Government agencies.

Founded in 2004 by Service-Disabled Veteran and current Owners Mike McMahan (U.S. Air Force) and Erin McMahan, SDV is a multi-OEM, independent third-party services provider exclusively to the U.S. Federal Government. Mike McMahan will remain with Park Place to ensure clients have a consistent and trusted team supporting the most critical missions of the U.S. Government.

“SDV has always been about teamwork, efficient service to Government clients, and exceeding performance expectations,” McMahan said. “We will now be able to offer our Federal clients a larger breadth of Hardware Maintenance, Managed Services and Professional Services. Park Place will help government agencies accomplish more with their budgets, get longer life from IT assets, and carry forward SDV’s legacy of trust and high-level security.”

Park Place helps more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster. From procurement to decommissioning, Park Place’s comprehensive portfolio of services and products helps IT teams optimize IT lifecycle management. This frees time and spend so they can focus on transforming their businesses for the future.

Chris Adams, Park Place Technologies President and CEO, said SDV’s reputation and business practices make it an important addition for Park Place’s established Federal client base.

“We have been firmly entrenched in the Federal space and continue to foster long-term relationships at the highest levels,” Adams said. “The trust and unquestioned dedication SDV is known for will be joined with our mission to optimize government data center budgets, productivity, performance, and sustainability.”

SDV’s Channel partners will have access to Park Place’s decades-long platforms of partner incentives, Federal-adherent processes, U.S.-based supply chain and deeper depth of security-cleared field engineers.

“SDV and Park Place will do more than maintain current standards; we will strengthen our services and provide options that will solidify our place as the U.S. Government’s most-trusted data center maintenance and optimization firm,” McMahan said.

Agile Equity provided exclusive investment banking transaction services to SDV Solutions.

Park Place Technologies Garners Spot in CRN’s 2024 Partner Program Guide for Fifth Consecutive Year

Jack Kauter — Mon, 25 Mar 2024 01:00:06 +0000

CLEVELAND, March 25, 2024 — Park Place Technologies, the leading global data center and networking optimization firm, has been recognized by CRN®, a brand of The Channel Company, among their Partner Program Guide for the fifth consecutive year. This annual guide provides essential information to solution providers exploring technology vendor partner programs that offer high value and align with their business needs and goals.

The breadth and depth of support and resources technology vendors offer through their partner programs is a critical consideration for solution providers assessing which IT vendors, service providers, and distributors to team with in building world-class technology solutions. Program elements such as financial incentives, sales and marketing assistance, training and certification, technical support and more can set vendors apart and play a key role in boosting their partners’ long-term growth.

For the 2024 Partner Program Guide, CRN evaluated vendors based on program requirements and offerings such as partner training and education, pre- and post-sales support, marketing programs and resources, technical support, and communication.

“As we proudly enter our fifth year of consecutive recognition in CRN’s Partner Program Guide, we remain steadfast in our commitment to fostering collaborative and innovative partnerships,” shared Chad Jones, Senior Director, Partner Sales at Park Place Technologies. “This acknowledgment is a testament to our unwavering dedication to delivering unparalleled support and resources to our valued partners, empowering them to thrive in an ever-evolving technology landscape. We extend our sincere gratitude to CRN for recognizing our ongoing commitment to excellence and to our partners for trusting in Park Place Technologies.”

Park Place Technologies has been the preferred partner for third-party management of IT data center equipment since 1991, leveraging insights from its 21,500 customers and servicing all tier-one OEM equipment. As a single source for award-winning data center hardware maintenance, storage and server monitoring and support (ParkView Hardware Monitoring and Third Party Maintenance), Network Performance Monitoring Entuity Software), and Enterprise Operations Centers, Park Place Technologies simplifies the management of complex hybrid environments to maximize Uptime, improve operational speed, and accelerate business transformation. Park Place Technologies can be found in over 124,411 data centers across 190 countries.

“Recognition on this list reflects the value of spotlighted vendor partner programs and their commitment to evolving with solution providers and supporting IT channel success,” said Jennifer Follett, VP, U.S. Content and Executive Editor, CRN, at The Channel Company. “This recognition empowers solution providers to discover vendors that keep pace with the evolving requirements of their business and their clients. With CRN’s 2024 Partner Program Guide, solution providers can access deep insights into the unique strengths of each partner program and the vendors who demonstrate dedication to their partner community.”

The 2024 Partner Program Guide will be featured in the April 2024 issue of CRN and online at www.CRN.com/PPG.

Check out this year’s CRN Partner Program Guide to learn more about what Park Place Technologies offers as a channel partner or contact us directly via our Become a Partner page.

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Named to CRN’s 2024 MSP 500 List in the Elite 150 Category for Fifth Consecutive Year

Anthony Mastri — Tue, 05 Mar 2024 20:12:53 +0000

CLEVELAND, March 5, 2024 — Park Place Technologies, the leading global data center and networking optimization firm, announced today that CRN ^®, a brand of The Channel Company, has named Park Place to its 2024 Managed Service Provider (MSP) 500 List as an “Elite 150” qualifier.

This honor marks the fifth consecutive year in which Park Place Technologies has been named to the MSP Elite 150 category.

The MSP 500 list compiled by CRN serves as a comprehensive guide to identifying and recognizing the top Managed Service Providers (MSPs) in North America. MSPs play a crucial role in supporting businesses by offering managed services that enhance efficiency, simplify IT solutions, and optimize return on investment.

The annual MSP 500 list is divided into three sections: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on- and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premises and cloud-based security services.

CRN’s MSP 500 list aims to showcase and celebrate MSPs that are driving growth and innovation in the industry. These service providers not only enable businesses to harness complex technologies but also contribute to maintaining a strong focus on core business goals without stretching financial resources. By categorizing MSPs based on their business models and areas of expertise, the list helps end-users find the right partners to meet their specific needs and challenges in the rapidly evolving technology landscape.

Chad Jones, Senior Director of Partner Sales at Park Place Technologies, expressed gratitude for the continued recognition, stating, “We’re honored to secure a spot in CRN’s 2024 MSP 500 List within the Elite 150 Category for the fifth consecutive year. This recognition reflects Park Place Technologies’ steadfast commitment to driving growth and innovation in managed services. As the leading data center and networking optimization firm, we focus on delivering efficient solutions that empower businesses in a rapidly evolving technology landscape. This acknowledgment motivates us to continue our dedication to excellence and transformative partnerships in managed services.”

Park Place is recognized as one of CRN’s 2023 MSP Elite 150 for its extensive managed services portfolio; ParkView Managed Services offers a full suite of managed infrastructure solutions that brings order to managing an organization’s critical storage, server, and networking infrastructure while eliminating chaos and accelerating business transformation. Backed by a follow-the-sun support team located in Enterprise Operations Centers (EOCs) across the globe and powered by their in-house monitoring tool, Entuity Software, ParkView Managed Services can be tailored specifically to meet the requirements of each customer’s unique environment—making IT teams as productive as possible.

Jennifer Follett, VP of US Content and executive Editor CRN, The Channel Company, emphasized the significance of managed services for businesses at various scales, stating, “Managed services provide a route for businesses of all sizes to maintain efficiency and adaptability throughout their growth journey. The solution providers featured in our 2024 MSP 500 list are introducing cutting-edge managed services portfolios to the market, enabling their clients to achieve success by optimizing their IT budgets. This allows businesses to allocate resources strategically, concentrating on mission-critical tasks that drive future success.”

The MSP 500 list will be featured in the February 2024 issue of CRN and online at www.crn.com/msp500.

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Announces Inaugural 2023 Channel Partner Awards Recipients

Jack Kauter — Thu, 08 Feb 2024 16:32:58 +0000

CLEVELAND, February 8th, 2024 — Last night, Park Place Technologies, the leading global data center and networking optimization firm, formally announced the winners of its inaugural 2023 Channel Partner Awards program. These awards recognize the collaboration of Park Place’s network of channel partners in solving client pain points through the adoption of IT infrastructure management and optimization services.

Partners play a pivotal role in Park Place Technologies’ success, serving as a substantial driving force behind revenue generation and deal facilitation globally. Recognizing this, Park Place has committed to fostering the growth and success of its partners. The initiation of their Partner Advisory Board (PAB) in both North America, Europe, Middle East, and Africa in 2023 underscores this commitment, providing a platform for communication, learning, and mutual benefit.

Furthermore, the implementation of a Channel Partner Awards program provides a platform to formally recognize organizations that contributed significantly to the organization’s success while addressing critical customer pain points. Regional ceremonies hosted in Scottsdale, Arizona and London, UK offered an opportunity to acknowledge and applaud said partners in person for their dedication and achievements throughout the previous year.

The awards constituted five categories across four regions and were open to all of Park Place Technologies’ global partners that had been onboarded by January 1st, 2023. The awards titles and recipients by region were as follows:

2023 Partner of the Year
Awarded to the partners that transacted the largest total revenue contribution to Park Place Technologies between January 1, 2023, and December 31, 2023. Title winners by region include:

North America Partner of the Year – CDW Corporation
Asia-Pacific Partner of the Year – DXC Technology
Europe, Middle East, and Africa Public Sector Partner of the Year – Insight
Europe, Middle East, and Africa Commercial Partner of the Year – Softcat
Latin America Partners of the Year:
- North of Latin America Region Partner of the Year – BPM @ Consulting
- South Cone Region Partner of the Year – Telextorage
- Andean Region Partner of the Year – Green Services and Solutions

2023 Rising Star Partner of the Year
Recognizing partners onboarded in 2022 that have showcased their partner potential in delivering live opportunities, have actively collaborated in partnership with Park Place, and have demonstrated YoY growth from the previous 12 months, between January 1, 2023, and December 31, 2023. Title winners by region include:

North America Rising Star Partner of the Year – Lucidia IT
Asia-Pacific Rising Star Partner of the Year – Galaxy Office Automation
Europe, Middle East, and Africa Rising Star Partner of the Year – Renewtech
Latin America Rising Star Partners of the Year:
- North of Latin America Region Rising Star Partner of the Year – Sonda
- South Cone Region Rising Star Partner of the Year – Vr4
- Andean Region Rising Star Partner of the Year – IO Gestion

2023 Collaborative Partner of the Year
Acknowledging partners that have demonstrated true collaboration, working with Park Place Technologies to solve customer pain points and devise solutions, being advocates for Park Place’s range of IT infrastructure management services, and have advanced the co-operations between our sales and technical teams across our entire portfolio. Title winners by region include:

North America Collaborative Partner of the Year – SHI International Corp
Asia-Pacific Collaborative Partner of the Year – Phil-Data Business Systems Inc
Europe, Middle East, and Africa Collaborative Partner of the Year – Viadex
Latin America Collaborative Partners of the Year:
- North of Latin America Region Collaborative Partner of the Year – Openstor
- South Cone Region Collaborative Partner of the Year – Ricoh Chile
- Andean Region Collaborative Partner of the Year – Terasys

2023 Partner Initiative of the Year
Awarded to the partners that have collaborated with Park Place Technologies to deliver a stand-out initiative. This initiative either aligns their partner sales teams with Park Place, or actively promotes Park Place’s portfolio of services to their end-user customers, resulting in demonstratable alignment with Park Place and our portfolio of services. Key criteria included total number of aligned reps and opportunities per rep worked in conjunction with Park Place sellers. Title winners by region include:

North America Partner Initiative of the Year – CDW Corporation
Asia-Pacific Partner Initiative of the Year – Information System Services Co. (Japan)
Europe, Middle East, and Africa Partner Initiative of the Year – Constor Solutions
Latin America Partner Initiative of the Year – Sdelka

2023 Partner Deal of the Year
Recognizing the partners responsible for delivering the single largest deal opportunity to Park Place Technologies between January 1, 2023, and December 31, 2023. Title winners by region include:

North America Partner Deal of the Year – Technologent
Asia-Pacific Partner Deal of the Year – DXC Technology
Europe, Middle East, and Africa Partner Deal of the Year – Softcat

Chad Jones, Senior Director of Partner Sales at Park Place Technologies, expressed his gratitude, stating, “On behalf of Park Place Technologies, I am proud to recognize our strategic partners for their enthusiasm and commitment to scaling business within their end-user accounts.”

“The five award categories in our 2023 inaugural Partner Awards were derived from Park Place’s channel program initiatives, such as portfolio adoption and sales rep engagement,” he continued. “2023 was a banner year for Park Place, and specifically our Channel division, which saw historic growth in bookings and revenue across all business segments.”

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Completes Purchase of NorthSmart Third Party Maintenance Services

Anthony Mastri — Tue, 23 Jan 2024 14:00:02 +0000

(CLEVELAND, OH/ATLANTA, GA January 23, 2024) Park Place Technologies, the world’s leading data center and networking optimization firm, has completed a share purchase deal for the Minnesota-based TPM business (with offices in Atlanta) of NorthSmart. The maintenance services line of business of NorthSmart was founded in 2008 as a complement to the Minnesota-based NorthLand Systems’ hardware sales business, with NorthSmart serving a range of U.S.-based companies, from small businesses to Fortune 500 companies.

NorthLand Systems, founded in 1997, will continue as a hardware sales company, and serve as a channel distributor for Park Place.

Bob Bernu, NorthSmart Founder and CEO, said he is turning more of his time and attention to nonprofit causes, and believes Park Place is the industry “gold standard” his clients can trust.

“Park Place treats people with respect, friendliness and great professionalism,” Bernu said. “I am personally confident that our clients will receive the highest level of customer care with Park Place.”

“Park Place has great respect for the business Bob Bernu has grown,” said Chris Adams, Park Place Technologies President and CEO. “NorthSmart’s clients will have immediate access to Park Place’s experienced people and our innovative Professional Services and Managed Services, as our companies continue to grow together and provide unequalled customer care and service.”

About Park Place Technologies

Park Place Technologies Media Contact

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Appoints Ian Anderson to Lead the Channel in EMEA

Jack Kauter — Thu, 26 Oct 2023 08:16:51 +0000

London, 26 October 2023 – Park Place Technologies, the leading global data centre and networking optimisation firm, has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.

A seasoned channel professional, Ian joins Park Place with a wealth of experience spanning over 30 years in the partner ecosystem. He has held various channel roles that encompass a portfolio of IT infrastructure lifecycle solutions at HPE, and more recently at Telefónica Tech.

Ian has worked with and led teams in both the direct and channel space, aligning perfectly with Park Place, which has a go-to-market strategy that is driven through a direct and partner sales delivery model.

“I’m thrilled to be joining Park Place Technologies and I’m honoured to be leading their EMEA partner team,” Anderson said. “Park Place continues to deliver innovative services to the IT market, and it is this innovation, coupled with its range of services, that has positioned Park Place as the global leader in data centre and networking optimisation.”

Anderson has distributed and launched new products and services through the channel, and has created strategic partnerships and alliances in the channel, which will bolster Park Place as the company continues to drive further growth with existing and new partners in EMEA.

“Park Place enjoys partnerships and relationships across the breadth and depth of the channel partner ecosystem,” Anderson continued, “and I am looking forward to taking these relationships further to enable partner growth and success, through market leading services and the implementation of service delivery to customers.”

Anderson’s role will focus on leading channel engagement to deliver first-class IT infrastructure lifecycle services, across a full portfolio of IT infrastructure services, which include, professional services, managed services, network performance management and monitoring, as well as a core offering of hardware and OS support for storage, servers and networking hardware.

About Park Place Technologies

Park Place Technologies is a global data centre and networking optimization firm. We help more than 21,000 clients optimize data centre budgets, productivity, performance, and sustainability so they can think bigger – and act faster. From procurement to decommissioning, our comprehensive portfolio of services and products helps IT teams optimize IT lifecycle management. This frees time and spend so they can focus on transforming their businesses for the future.

Park Place Technologies Acquires Xuper Limited

Jack Kauter — Tue, 17 Oct 2023 06:40:40 +0000

Park Place Technologies, the leading global data center and networking optimization firm, has acquired Xuper, an IT solutions provider based in Derby, UK.

Xuper was founded nearly 40 years ago, with entities in the UK, US, and Germany, with offerings that include: Third Party Maintenance and Professional Services. Xuper Chairman and Managing Director Peter Grogan has announced his retirement but will be assisting through the transition period.

“Agile Equity and Clairfield provided investment banking services to Xuper and facilitated the transaction. We enjoyed working with both teams,” Grogan said. “Their expertise in the industry was invaluable throughout the transaction.”

Xuper’s clients will benefit from Park Place’s global access to parts and engineering expertise, as well as its full portfolio of IT Lifecycle offerings, including Professional and Managed Services. Xuper’s engineers average 20+ years in the field.

Park Place clients will benefit from access to Xuper’s team of experienced engineers, staff augmentation services and extensive third-party maintenance capabilities.

Chris Adams, President and CEO of Park Place Technologies, said Park Place continues to focus on providing exceptional customer service and support. “Xuper has a long list of industry accolades and certifications, and nearly four decades of exceptional customer service,” he said. “For decades, Xuper has been a well respected brand. Its culture of finding solutions and building long-term partnerships mirrors Park Place’s mission. Their commitment to channel partners is a complement to our work with the globe’s most accomplished channel companies.”

Xuper’s multilingual service team expands Park Place’s ability to serve clients around the globe. Backed up by escalation to on-site engineering support, the international market will receive the same industry-leading services Park Place provides in North America.

Park Place Technologies Achieves Remarkable 11th Consecutive Year on the 2023 Inc. 5000 List of Fastest-Growing Private Companies

Anthony Mastri — Tue, 15 Aug 2023 12:00:52 +0000

CLEVELAND, August 15, 2023 – Inc. revealed today that Park Place Technologies, the leading global data center and networking optimization firm, ranks No. 3622 on the 2023 Inc. 5000, its annual list of the fastest-growing private companies in America. This honor marks the 11th consecutive year in which Park Place has featured on the Inc. 5000 list; and with a three-year revenue growth of 135%, Park Place sits even higher at number 274 among America’s fastest-growing private companies within the IT Services industry.

“It is a tremendous honor for Park Place Technologies to once again be recognized on the Inc. 5000 list for the 11th consecutive year,” shares Chris Adams, President and CEO at Park Place Technologies. “This achievement speaks to the collective efforts of our global team, who continuously strive to redefine industry standards and deliver exceptional solutions to our customers. We take immense pride in our consistent growth, and this recognition reaffirms our position as a leader in the industry.”

The Inc. 5000 class of 2023 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital, and seemingly intractable hiring challenges. Among this year’s top 500 companies, the average median three-year revenue growth rate ticked up to an astonishing 2,238 percent. In all, this year’s Inc. 5000 companies have added 1,187,266 jobs to the economy over the past three years.

“Running a business has only gotten harder since the end of the pandemic,” says Inc. editor-in-chief Scott Omelianuk. “To make the Inc. 5000—with the fast growth that requires—is truly an accomplishment. Inc. is thrilled to honor the companies that are building our future.”

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

From procurement to decommissioning, our comprehensive portfolio of services and products helps IT teams optimize IT lifecycle management. This frees time and spend so they can focus on transforming their businesses for the future.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Ranked on CRN’s Fast Growth 150 List at No. 61 in 2023

Anthony Mastri — Mon, 07 Aug 2023 12:00:48 +0000

CLEVELAND, August 7, 2023 — CRN^®, a brand of The Channel Company, has named Park Place Technologies, the leading global data center and networking optimization firm, to its 2023 Fast Growth 150 list in 61^st place. This marks the ninth time Park Place has featured on the Fast Growth 150. With this list, CRN recognizes the fastest-growing North American technology integrators, solution providers and IT consultants for their substantial gains and meaningful performance over the last two years.

To maintain consistent growth within the highly competitive and rapidly advancing IT industry, solution providers need to constantly evolve to keep ahead of consistent changes within the market. The Fast Growth 150 list acknowledges companies that have crossed this threshold and demonstrated an ongoing dedication toward success and innovation.

“I’m beyond excited to see Park Place Technologies land the impressive #61 spot on CRN’s prestigious Fast Growth 150 list,” shares Chad Jones, Senior Director of Partner Sales at Park Place Technologies. “This recognition is a testament to the relentless efforts of our team and our unyielding pursuit of innovation. Every step we take is aimed at providing top-notch value to our partners and their customers. This achievement only fuels our determination to keep pushing boundaries and achieving greater channel success in the days ahead.”

Park Place Technologies has consistently demonstrated its ability to adapt and thrive in an ever-evolving technology landscape. With a comprehensive portfolio of services and products, Park Place empowers organizations to optimize their IT infrastructure lifecycle management, driving heightened efficiency, productivity, and cost-effectiveness. The company’s commitment to delivering world-class solutions and exceptional customer service to both customers and partners has been pivotal in maintaining its position as a leader in the industry.

“With the highly competitive and rapidly growing IT industry, CRN’s 2023 Fast Growth 150 list highlights industry-leading companies and their ability to outpace an ever-evolving landscape,” said Blaine Raddon, CEO of The Channel Company. “All of the companies on this year’s list represent the very best in business intelligence and strategy, inspiring fellow industry members and proving that with perseverance, sustained growth is an attainable achievement in even the most chaotic business climates.”

As Park Place Technologies celebrates its ninth year on the CRN Fast Growth 150 list, the company remains focused on its mission to empower organizations to maximize the value of their IT investments throughout the entirety of the infrastructure lifecycle. With a customer-centric approach and a commitment to continuous improvement and innovation, the company is poised to continue its growth trajectory and maintain its position as the leader in global data center and networking optimization.

A sample of the 2023 Fast Growth 150 list will be featured in the August issue of CRN Magazine. You can also view the complete list online at www.crn.com/fastgrowth150.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,500 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Entuity Software™ Shines as Leader in G2 Summer 2023 Report, Winning 14 Awards

Anthony Mastri — Tue, 18 Jul 2023 12:00:37 +0000

CLEVELAND, July 18, 2023 – Entuity Software has been recognized as a Leader in the Network Management, Network Monitoring, and Network Automation categories by the peer-to-peer software review company G2, receiving four first-place rankings in the G2 Grid® Summer 2023 Reports. This marks the 11^th consecutive quarter in which Entuity has been named “Leader” of the Network Management Tools category.

The report also brings with it several new accolades for Entuity, including:

#1 in Enterprise Network Monitoring Results Index
#1 in Enterprise Network Monitoring Implementation Index
#1 in Enterprise Network Monitoring Usability Index
#1 in Overall Network Automation Usability Index
#2 in Overall Network Automation Implementation Index
#3 in Overall Network Monitoring Europe Regional Grid

Designed for today’s multi-vendor networks, Entuity Software enables NetOps teams to more efficiently and effectively monitor, visualize, and manage their networks. The solution, available exclusively through Park Place Technologies, is a powerful, flexible, and easy-to-use enterprise networking and monitoring management platform designed for IT organizations to maximize network performance and service availability.

G2 publishes peer-to-peer reviews written by users – not paid commenters – to help its millions of website visitors navigate business technology. Every quarter, G2 ranks products by customer satisfaction (based on user reviews) and market presence (based on market share, seller size, and social impact).

Following remarkable results from the Spring 2023 reports, this quarter G2 has recognized Entuity Software as a “Leader” in the Network Management Tools, Network Monitoring, and Network Automation categories. This marks the 11^th consecutive quarter in which Entuity has been named “Leader” to the Network Management Tools category, and the first time being named “Leader” to the Network Automation category.

In addition to these results, Entuity Software received several other titles across multiple categories among the Summer 2023 report:

Network Monitoring:

Leader (Enterprise)

Leader (Mid-Market)

Leader (Overall)

Leader (Europe)

Most Implementable (Enterprise)

Best Results (Enterprise)

Best Usability (Enterprise)

Easiest to Use (Enterprise)

Network Management:

Leader (Overall)

Network Automation:

Leader (Overall)

Highest User Adoption (Overall)

Fastest Implementation (Overall)

Best Usability (Overall)

Easiest to Use (Overall)

“It’s truly invaluable for the end users of Entuity Software to validate our conclusions that Entuity is a market leader for its ease of use, ease of implementation, and of course, proven results,” shares David Cramer, President, Solutions Delivery at Park Place Technologies. “What Entuity offers clients is resonating in the market today; we are finding that our customers appreciate the all-in-one solution for its automated discovery, live topology mapping, IP address management functionality, performance monitoring and management, and dynamic dashboard and customizable reporting capabilities.

“We recognize the industry and market respect G2 has earned and are focused on continually raising Entuity’s standards and status for our clients,” Cramer adds.

Learn more about these report results and what users are saying about Entuity Software on G2’s Entuity review page.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Ranks Third on Channel Futures 2023 MSP 501

Anthony Mastri — Thu, 13 Jul 2023 12:00:41 +0000

CLEVELAND, July 13, 2023 – Park Place Technologies, the leading global data center and networking optimization firm, has been named one of the world’s premier managed service providers on the prestigious 2023 Channel Futures MSP 501 list, proudly ranking #3 out of the 501 qualifying companies. This recognition marks significant movement up the list for Park Place Technologies, from the previous year’s ranking of #226 in 2022.

For the past 17 years, managed service providers around the globe have submitted applications for inclusion on this prestigious and definitive listing. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth, innovation and supported technologies.

MSPs that qualify for the list must pass a rigorous review conducted by the research team and editors of Channel Futures. It ranks applicants using a unique methodology that weighs financial performance according to long-term health and viability, commitment to recurring revenue and operational efficiency.

Channel Futures is pleased to name Park Place Technologies to the 2023 MSP 501.

“Park Place is excited to be recognized by Channel Futures as the #3 leading MSP, a significant jump from our #226 ranking a year ago,” shared Chad Jones, Senior Director, Partner Sales at Park Place Technologies. “The investment we’ve made in our Managed Services portfolio capitalizes on our industry-leading data center maintenance practice by further optimizing the IT support experience for our partners and their clients. We remain focused on driving innovation, exceeding client expectations, and maintaining our position as a trusted partner in the managed services industry.”

Since its inception, the MSP 501 has evolved from a competitive ranking into a vibrant group of innovators focused on high levels of customer satisfaction at small, medium and large organizations in public and private sectors. Many of their services and technology offerings focus on customer needs in the areas of cloud, security, collaboration and hybrid work forces.

“The 2023 Channel Futures MSP 501 winners persevered through challenging times to become the highest-performing and most innovative IT providers in the industry today,” said Jeff O’Heir, Channel Futures senior news editor and MSP 501 project manager. “The MSP 501 ranking doesn’t award MSPs solely on their size and revenue. It acknowledges the business acumen, best practices and trusted advice they deliver to customers every day. They deserve the honor.”

This year’s list is one of the most competitive in the survey’s history. Park Place Technologies and other winners will be recognized on the Channel Futures website and honored during a special ceremony at the Channel Futures Leadership Summit, Oct. 30-Nov. 2, in Miami, Florida.

Please visit Park Place Managed Services for more information about Park Place Technologies’ portfolio of managed service offerings.

Background

The 2023 MSP 501 list is based on confidential data collected and analyzed by the Channel Futures research and editorial teams. Data was collected online from February to May, 2023. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin and other factors.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies to Implement ServiceNow to Improve Client and Employee Experiences

Jessica Rabil — Tue, 20 Jun 2023 17:39:20 +0000

CLEVELAND, June 20, 2023 – Park Place Technologies, the leading global data center and networking optimization firm today announced that it will work with ServiceNow and implement the Now Platform to optimize internal processes, connect silos, and deliver seamless client experiences.

From procuring to decommissioning, Park Place’s comprehensive portfolio of services and products helps IT teams optimize IT lifecycle management.

Using ServiceNow, Park Place will be able to further automate its service request and field service dispatch functions with advanced technology capabilities that increase operational efficiency and enhance the service experience. Customers will get the benefit of this modern functionality through continual improvement in all customer touchpoints across services provided by Park Place, including: issue notification and resolution, parts quality assurance, and field engineer dispatch.

“I’m pleased to be working with ServiceNow to continue to enhance our market-leading technology platform,” said Park Place CIO Michael Cantor. “ServiceNow is uniquely tuned to our space, and the majority of our customers are using ServiceNow as their own service platform. This combination will help ensure we’re a leading data center services provider for the market.”

The flexibility and extensibility of the Now Platform allows organizations like Park Place to quickly implement on-demand solutions, as well as plan for future enhancements.

“The past few years have profoundly changed how organizations think about customer and employee experiences. Digital transformation is the only way forward,” said John Ball, ServiceNow SVP, Customer and Industry Workflows. “With the Now Platform, we’re helping companies across industries unite the front, middle, and back office while extending seamless service experiences into the field. We’re thrilled to be supporting Park Place Technologies as they continue on their journey as a global leader in data center and networking optimization.”

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Recognized on CRN’s 2023 Solution Provider 500 List

Anthony Mastri — Tue, 30 May 2023 14:00:25 +0000

CLEVELAND, May 30, 2023 — Park Place Technologies, the leading global data center and networking optimization firm, today is pleased to announce that CRN®, a brand of The Channel Company, has named Park Place to its 2023 Solution Provider 500 list.

CRN’s annual Solution Provider 500 ranks North America’s largest solution providers by revenue and serves as the gold standard for recognizing some of the channel’s most successful companies. This year’s list of companies represents combined revenue of more than $475.9 billion, and the honorees are among the top influencers impacting today’s IT industry and the global technology supply chain.

Park Place Technologies has consistently moved up the list, from 97^th in 2020, to 82^nd in 2021, and 60^th last year, as one of the largest IT solution providers in North America. Park Place is among the fastest-growing organizations in the channel, having also been named to CRN’s 2023 Elite MSP and Fast Growth lists. This year, Park Place has secured the 65^th spot on CRN’s 2023 Solution Provider 500 list.

“It’s an honor to once again see Park Place Technologies named to CRN’s Annual Solution Provider 500 List,” shared Chad Jones, Senior Director of Partner Sales. “I am especially proud that The Channel Company recognizes the importance of our business’s solutions to the channel; our partners are a critical part of our growth strategy, and we look forward to continuing to delight our customers with the products and services Park Place and our partners deliver together.”

“It’s a distinct honor to recognize CRN’s 2023 Solution Provider 500. These are today’s top technology integrators, strategic service providers, and IT consulting firms, making this list the go-to resource for creating strategic partnerships among technology vendors and today’s top-performing IT solution providers,” said Blaine Raddon, CEO of The Channel Company. “My heartfelt congratulations go out to each of these companies for the significant impact they make on the continued growth and success of the IT channel.”

CRN’s 2023 Solution Provider 500 list will be available online at www.CRN.com/SP500, and a sampling of the list will be featured in the June issue of CRN Magazine.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

From procurement to decommission, our comprehensive portfolio of services and products helps IT teams optimize IT lifecycle management. This frees time and spend so they can focus on transforming their businesses for the future.

Park Place’s industry-leading and award-winning services portfolio includes Park Place Hardware Maintenance, Park Place Professional Services, Park Place Managed Services, Entuity Software and Curvature Hardware sales. For more information, visit ParkPlaceTechnologies.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Introduces IP Address Management Functionality to Entuity Software™

Anthony Mastri — Thu, 18 May 2023 17:32:14 +0000

CLEVELAND, May 5, 2023 – Park Place Technologies, the leading global data center and networking optimization firm, launched a new iteration of its on-prem enterprise network monitoring solution, Entuity Software, with Entuity v21.0. The most significant change from previous versions of Entuity is the addition of IPAM (IP Address Management) functionality that enables users to plan, track, and manage the IP address space used in their network in the context of IPv4/v6 networks and subnets.

Park Place Technologies’ development of Entuity in 2019 brought on a key component to Park Place’s multi-vendor service delivery model, offering customers monitoring, automated maintenance, Network Operations Center (NOC) services, event management, probable cause, and IT Data Analytics across a single pane of glass. Entuity v21.0 enhances these offerings with:

IP Address Management (IPAM)

View/add/edit/import IP networks, schedule and manually run scans of networks, view IP addresses within a selected network, view/add/edit/delete DHCP servers, and raise incidents and events for when IPAM IP usage exceeds a threshold and when an IPAM conflict is found.

Keyboard Navigation Accessibility Enhancement

Introduction of WCAG guideline-compliant functionality enabling keyboard navigation of the Entuity UI without the need to use a mouse. A user can navigate through input fields, forms, tables, dashboards, and context menus, as well as trigger buttons and selections.

Multi-Server Administration Enhancements

Enhancements to administration of multi-server installations for improved efficiency in maintaining identical server configurations across multiple remote servers. This includes addition of server configuration sets, UI overhaul of user account/user group/user external authentication management, and the addition of a new View Management page.

Multi-Server Topology Enhancements

Addition of Topology Group functionality, enabling users to group Entuity servers such that they can share topology information and discover and monitor changes to links between devices managed on the different Entuity servers within the group, and removing the need to manually create links between devices across different servers.

VMware Monitoring Enhancements

Addition of support for new VMware metrics and individual system Summary dashboards to monitor data. Enhancements to Hypervisor, Virtual Machine (VM), Virtual Switch (VSwitch) Summary dashboards. Enhancements to VM Platform Summary dashboards in the context of VM platforms that have a virtualization platform type of VMware vCenter or ESXi. Addition of new virtualization incidents and events and the addition of new virtualization thresholds.

“Support for network devices, software-defined platforms, and applications with the incorporation of IPAM functionality will make a big difference for all Entuity v21.0 customers,” said David Cramer, President, Solutions Delivery at Park Place Technologies. “With the addition of IP Address Management, users of Entuity can expect improved network stability, enhanced network security, easier administration, and of course centralized address management.”

Entuity v21.0 enhancements are the latest to Entuity since v20.0, which launched on April 24, 2022. Notable additions and enhancements introduced with Entuity v20.0 included configuration monitoring and management enhancements, added functionality for managing firmware updates, new storage performance metrics, custom webhooks, enhanced user-defined REST API pollers, and remote poller connectivity enhancements.

Entuity v21.0 was predominantly based on customer feature requests in line with the Park Place Technologies commitment to best-in-class customer support and service. New network monitoring customers will be automatically onboarded to Entuity v21.0, while existing Entuity customers have the option to upgrade to the latest version, if they choose.

Learn more information about Entuity Software here.

CRN’s 2023 Women of the Channel Honors Jean Plank of Park Place Technologies

Anthony Mastri — Tue, 09 May 2023 16:27:01 +0000

CLEVELAND, May 08, 2023 — Park Place Technologies, the leading global data center and networking optimization firm, announced today that CRN®, a brand of The Channel Company, has named Jean Plank, Director, Partner Sales to the Women of the Channel list for 2023. Every year, CRN recognizes women from vendor, distributor, and solution provider organizations whose expertise and vision are leaving a noticeable and commendable mark on the technology industry.

The CRN 2023 Women of the Channel honorees bring their creativity, strategic thinking, and leadership to bear in a variety of roles and responsibilities, but all are turning their unique talents toward driving success for their partners and customers. With this recognition, CRN honors these women for their unwavering dedication and commitment to furthering channel excellence.

“It is an honor to be recognized by CRN as one of their Women of the Channel award recipients for 2023,” said Plank, Director, Partner Sales at Park Place Technologies. “I am especially proud to be named to this list among so many talented women in the tech industry. I could not have come this far in my career without the support and guidance I have received, over the years, from my team and from the amazing women of the channel.”

During Plank’s eight year tenure at Park Place Technologies, she has held various positions within the Sales organization and received several internal awards including Channel Operations Team Lead and President’s Club. She has also been honored with several other accolades from CRN over the past couple years, including 2022 Women of the Channel, 2021 Rising Female Star of the IT Channel, and Women of the Week. In her current role, Plank is charged with leading the Growth Partner Sales segment for Park Place Technologies; her team focuses on creating and nurturing critical relationships within the segment and focuses on strategic sales tactics that help continually develop the channel program.

Plank is a Partner Advisory Board Member, and a dedicated mentor for several women within the Park Place organization. She is also a 20+ year veteran of the United States Marine Corp, serving her country in multiple capacities and leadership roles during her time on active duty; she is furthermore the President of Park Place’s veteran resource group, known as the Veteran Engagement Team (VET).

Chad Jones, Senior Director, Partner Sales at Park Place Technologies shares, “Jean is one of the hardest working individuals I have the pleasure of knowing. She is a constant advocate for the team she manages and the partners she supports. Her unflappable demeanor and outside-of-the-box approach makes her an easy choice for CRN’s 2023 Women of the Channel list. I have been fortunate enough to work closely with Jean over the years and see the progress she’s made in her career as a Channel leader. There’s nothing she can’t do. I’m so excited to support her continued growth and success.”

“We are ecstatic to announce this year’s honorees and shine a light on these women for their significant achievements, knowing that what they’ve accomplished has paved the way for continued success within the IT channel,” said Blaine Raddon, CEO of The Channel Company. “The channel is stronger because of them, and we look forward to seeing what they do next.”

The 2023 Women of the Channel list will be featured in the June issue of CRN Magazine, with online coverage starting May 8 at www.CRN.com/WOTC.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Acquires Protec IT-Solutions

Anthony Mastri — Wed, 03 May 2023 13:05:36 +0000

CLEVELAND, May 3, 2023 – Park Place Technologies has recently acquired Protec IT-Solutions, an IT services provider based in Limburg, Germany. Established in 2016, Protec IT-Solutions, supports some of the largest businesses in Germany, and has earned a strong reputation for providing comprehensive and customer-oriented TPM services to thousands of end-user clients.

The addition of Protec’s experienced technicians will benefit existing customers of Park Place and broaden its geographic reach throughout Germany. Protec IT-Solutions clients will now have access to Park Place’s full suite of data center services, including robust Professional and Managed Services offerings.

The demand for these offerings is growing globally, driven by economic conditions and skills gaps. Park Place’s Professional Services offerings include: IMAC (installation, move, add, change), ITAD (IT asset disposition), remote hands and deployment services (cabling, Wi-Fi surveys, data center installs and network installations). Park Place’s Managed Services include automated monitoring, asset discovery, and event detection.

Park Place continues to focus on providing a portfolio of support offerings and exceptional customer service on a global scale, said Chris Adams, President and CEO of Park Place Technologies. “As more companies around the world enlist Professional Services and Managed Services to boost efficiency, Park Place will continue to focus on innovative offerings that meet client needs,” he said. “Protec IT-Solutions has a strong client base that will greatly benefit from portfolio services for their entire IT lifecycle, from procuring to decommissioning.”

“We have been utilizing Park Place Technologies as a partner to meet client requests for several years,” Protec IT-Solutions GmbH General Manager and owner Stephan Heinbücher said. “We know Park Place will continue to provide our clients with world-class service.”

Park Place Technologies Recognized on CRN’s 2023 MSP 500 List in the Elite 150 Category

Anthony Mastri — Tue, 14 Mar 2023 20:20:29 +0000

CLEVELAND, February 14, 2023 – CRN, a brand of The Channel Company, announced today that Park Place Technologies, the leading global data center and networking optimization firm, has been named to its 2023 Managed Service Provider (MSP) 500 List as an “Elite 150” qualifier. The list, released annually, identifies the industry-leading service providers in North America who are driving a new wave of growth and innovation for the channel through forward-thinking approaches to managed services, helping end users increase efficiency and simplify IT solutions, while maximizing their return on investment.

This honor marks the fourth consecutive year in which Park Place Technologies has been named to the MSP Elite 150 category.

MSPs have become a vital part of the success of businesses worldwide. MSPs empower organizations to leverage intricate technologies and also help them keep a strict focus on their core business goals without straining budgets.

The annual MSP 500 list is divided into three sections: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on-and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premises and cloud-based security services.

“I am thrilled for Park Place Technologies to once again be honored by CRN for excellence in our portfolio of data center services,” said Chad Jones, Senior Director of Channel Sales for Park Place. “I am especially proud that The Channel Company recognizes the importance of our business to channel partners. Our partners are a critical part of our growth strategy, and we look forward to continuing to delight our customers with the products and services Park Place and our partners deliver together.”

“Managed services offer a path for businesses of all sizes to remain efficient and flexible as they grow,” said Blaine Raddon, CEO of The Channel Company. “The solution providers on our 2023 MSP 500 list are bringing innovative managed services portfolios to market, helping their customers win by doing more with the IT budgets they have and freeing up resources to focus on mission-critical activities to drive future success.”

The MSP 500 list is being featured in the current issue of CRN and online at www.crn.com/msp500.

About Park Place Technologies

Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Ranks No. 183 on Inc. Magazine’s List of the Midwest Region’s Fastest-Growing Private Companies

Anthony Mastri — Tue, 28 Feb 2023 21:53:14 +0000

CLEVELAND, February 28, 2023 – Inc. Magazine today revealed that Park Place Technologies the leading global data center and networking optimization firm, is No. 183 on its third annual Inc. 5000 Regionals: Midwest list, a ranking of the fastest-growing Midwest private companies (based in Iowa, Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, North Dakota, Nebraska, Ohio, South Dakota, and Wisconsin). Born of the annual Inc. 5000 franchise, this regional list represents a unique look at the most successful companies within the Midwest economy’s most dynamic segment–its independent small businesses.

“As an organization with deep roots in Cleveland, and the greater Midwest region, this award is indicative of the great investment our employees and clients have made during our 32 years in business,” said Chris Adams, Park Place Technologies President and CEO. “It is a testament to our commitment to Ohio and the Midwest for Park Place Technologies to have been recognized by Inc. Magazine for its Inc. 5000 Regionals Midwest list.”

The companies on this list show a remarkable rate of growth across all industries in the Midwest region. Between 2019 and 2021, these private companies had an average growth rate of 535 percent and, in 2021 alone, they added 22,750 jobs and nearly $13.9 billion to the Midwest region’s economy. Companies based in the Chicago, Illinois, Noblesville, Indiana, Kansas, and Overland Park areas had the highest growth rates overall.

Complete results of the Inc. 5000 Regionals: Midwest, including company profiles and an interactive database that can be sorted by industry, metro area, and other criteria, can be found at inc.com/midwest starting February 28, 2023.

“This year’s Inc. 5000 Regional winners represent one of the most exceptional and exciting lists of America’s off-the-charts growth companies. They’re disrupters and job creators, and all delivered an outsize impact on the economy. Remember their names and follow their lead. These are the companies you’ll be hearing about for years to come,” said Scott Omelianuk, editor-in-chief of Inc. magazine.

About Park Place Technologies

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

More about the Inc. 5000 Regionals

Methodology
The 2023 Inc. 5000 Regionals are ranked according to percentage revenue growth when comparing 2019 and 2021. To qualify, companies must have been founded and generating revenue by March 31, 2019. They had to be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2021. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2019 is $100,000; the minimum for 2021 is $1 million. As always, Inc. reserves the right to decline applicants for subjective reasons.

Park Place Technologies Launches Inaugural Channel Partner Awards

Anthony Mastri — Mon, 27 Feb 2023 17:53:02 +0000

CLEVELAND, February 28, 2023 – Park Place Technologies, the leading global data center and networking optimization firm, is announcing the launch of its inaugural Channel Partner Awards. These awards recognize the collaboration of Park Place’s channel partners in solving client pain points through the adoption of IT infrastructure management and optimization services.

The award categories, which will be open to all of Park Place Technologies’ partners globally, include Partner of the Year, Rising Star Partner of the Year, Collaborative Partner of the Year, Partner Initiative of the Year, and Partner Deal of the Year.

General eligibility criteria for the awards require partners to be a Park Place partner as of January 1, 2023, with honorees being announced in February 2024. The awards are to be determined by an internal committee of Park Place leaders, based on defined standards of sales and collaboration.

“Our partner community has long played a role in the ongoing success and evolution of Park Place Technologies,” said Chris Adams, Park Place Technologies President and CEO. “The introduction of our partner awards looks to recognize the importance of the role that our partners play within our partner ecosystem and ultimately, in our clients’ experience.”

The Channel Partner Awards present an opportunity for Park Place Technologies to formally recognize the organizations who have partnered with them to enable and contribute to Park Place’s success, while solving critical customer pain points.

NOTES FOR EDITORS:

Partner Channel Awards for the 2023 calendar year, along with eligibility criteria, include:

Partner of the Year

This award will go to the partner that has delivered opportunities to Park Place Technologies that have transacted the largest total revenue amount (annual) to Park Place; between January 1, 2023 and December 31, 2023. Title winners by region include:

North American Partner of the Year
Asian-Pacific Partner of the Year
European, Middle Eastern, and African Public Sector Partner of the Year
European, Middle Eastern, and African Commercial Partner of the Year
Latin American Partners of the Year:
- North of Latin America Region Partner of the Year
- Southern Cone Region Partner of the Year
- Andean Region Partner of the Year
- Brazil Partner of the Year

Rising Star Partner of the Year

This award will go to the partner that has demonstrated their partner potential in delivering live opportunities, has actively collaborated in partnership with Park Place and has demonstrated YoY growth from the previous 12 months, between January 1, 2023 and December 31, 2023. This award is only open to partners onboarded in 2022. Title winners by region include:

North American Rising Star Partner of the Year
Asian-Pacific Rising Star Partner of the Year
European, Middle Eastern, and African Rising Star Partner of the Year
Latin American Rising Star Partners of the Year:
North of Latin America Region Rising Star Partner of the Year
Southern Cone Region Rising Star Partner of the Year
Andean Region Rising Star Partner of the Year
Brazil Rising Star Partner of the Year

Collaborative Partner of the Year

This award will go to the partner that has demonstrated true collaboration, working with Park Place Technologies to solve customer pain points, devise solutions, being advocates for Park Place’s range of IT infrastructure management services, and has advanced the co-operations between our sales and technical teams across our entire portfolio. Title winners by region include:

North American Collaborative Partner of the Year
Asian-Pacific Collaborative Partner of the Year
European, Middle Eastern, and African Collaborative Partner of the Year
Latin American Collaborative Partners of the Year:
North of Latin America Region Collaborative Partner of the Year
Southern Cone Region Collaborative Partner of the Year
Andean Region Collaborative Partner of the Year
Brazil Collaborative Partner of the Year

Partner Initiative of the Year

This award will go to the partner that has collaborated with Park Place Technologies to deliver a stand-out initiative. This will either align their partner sales teams with Park Place, or actively promote Park Place’s portfolio of services to their end-user customers, resulting in demonstratable alignment with Park Place and our portfolio of services. Key criteria include total number of aligned reps and opportunities per rep worked in conjunction with Park Place sellers. Title winners by region include:

North American Partner Initiative of the Year
Asian-Pacific Partner Initiative of the Year
European, Middle Eastern, and African Partner Initiative of the Year
Latin American Partner Initiative of the Year

Partner Deal of the Year

This award will go to the partner that has delivered the single largest transaction to Park Place Technologies between 1^st January 2023 – 31^st December 2023. Title winners by region include:

North American Partner Deal of the Year
Asian-Pacific Partner Deal of the Year
European, Middle Eastern, and African Partner Deal of the Year
Latin American Partner Deal of the Year

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our global Enterprise Operations Centers, we help more than 21,000 clients optimize data center budgets, productivity, performance, and sustainability so they can think bigger – and act faster.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications
Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Acquires CentricsIT Global Services Division

Anthony Mastri — Tue, 06 Dec 2022 14:00:36 +0000

CLEVELAND, December 6, 2022 – Park Place Technologies, the leading global data center and networking optimization firm, has acquired the TPM and Professional Services assets of CentricsIT, an IT services provider based in Atlanta, Georgia.

The demand for Professional Services is growing globally, driven by economic conditions and skills gaps. Park Place’s Professional Services offering will benefit from the acquisition with greater capabilities in IMAC, ITAD, Remote Hands, and deployment services, including cabling, wi-fi surveys, data center installs and refreshes, and network installations. Park Place clients will benefit from a state-of-the-art Professional Services portal developed by CentricsIT that provides real-time project status, reporting, and collaboration tools. Park Place’s Project Management Office function will be enhanced with the addition of Project Management Institute-certified CentricsIT employees worldwide. CentricsIT customers will gain access to Park Place Technologies’ unique portfolio of products and services, including automated monitoring and managed services.

Chris Adams, Park Place Technologies President and CEO, said in addition to investing in Professional Services, Park Place continues to focus on providing exceptional customer service and support. “When acquiring businesses, we always search for companies that are intensely focused on customer service and have a similar culture and value set to PPT. CentricsIT delivers that and more,” he said. “Our combined Professional Services capabilities are evolving to meet client needs, and this will accelerate that CX agenda. CentricsIT’s EVP of Global Services, Patrick Keuller, will join the global Professional Services group. Patrick brings decades of experience and understands the growing needs of companies around the globe that are struggling to recruit skilled staff and stretching budgets to efficiently manage their infrastructures.”

CentricsIT has been a global leader in IT lifecycle management solutions and professional services since 2007. As the company transitions its Professional Services and TPM divisions to Park Place Technologies, it will retain its server, storage and networking resale division.

“We’re pleased to have found the right fit in Park Place Technologies for our services practice to grow and thrive,” said CentricsIT founder and CEO Derek Odegard. “We know they will continue to excel in service delivery and client support.”

“Agile Equity provided investment banking services to CentricsIT and facilitated the transaction,” Odegard said. “We enjoyed working with the Agile Equity team. Their expertise in the data center infrastructure industry was very beneficial throughout the transaction.”

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer

Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-991-5509

Park Place Technologies Achieves Comprehensive ISO/IEC 27001:2013 Certification

Anthony Mastri — Wed, 21 Sep 2022 13:00:23 +0000

CLEVELAND, OH, March 22, 2022 – Park Place Technologies, the leading global data center and networking optimization firm, announced today that it has been certified ISO 27001:2013 and SOC 2 (Type 1) compliant.

This important milestone demonstrates that Park Place Technologies, and its subsidiaries utilize industry best practices for securing and operating their global services and the processes that deliver them. This was validated by one of the industry’s most well-known standards boards. The ISO 27001:2013 certification applies to Park Place globally, to Curvature Hardware sales, and Entuity Software.

ISO 27001:2013 is a global standard for information security, published by International Organization for Standardization (ISO). The robust requirements of this security management framework ensure best practices for securing assets including corporate information, intellectual property, employee information, and information entrusted by third parties.

“We know that it is valuable to have trusted third-party reports when considering a technology investment, said John Parlee, Chief Information Security Officer. “We spent the time and engaged our teams to demonstrate how we provide trusted services to our customers.”

Park Place Technologies has also successfully completed the Service Organization Control (SOC) 2 Type I audit and received its compliance certification. SOC 2 is an audit program developed by the American Institute of Certified Public Accountants (AICPA) to evaluate the security controls of the systems used to process data. These reports demonstrate corporate governance and oversight of the security program.

Park Place is committed to compliance and maintenance of the ISO 27001 standard and SOC 2 (Type 1) and is planning to pursue a SOC 2 (Type 2) certification.

“Data privacy and security are a top priority for businesses,” said Chris Adams, Park Place President and CEO.” “There is a significant investment in time and finance in obtaining these certifications,” Adams continued. Our ongoing certifications provide our customers with assurance of our commitment to the highest standards of security.”

“Receiving the ISO27001 and SOC 2 certification, is a great example of why Park Place Technologies is the trusted leader in global data center and networking optimization,” Parlee said. “These certifications prove our commitment to security, and intentional focus on protecting information that has been entrusted to us.”

Michael Cantor, Chief Information Officer, had this to say, “When it comes to our customers, we do what is right. Not only do we rely upon certified third-party partners in the delivery of our services, but we have fully certified our operations across the organization to ensure consistent security. If you look at the vendor landscape today, you don’t always see the investment in certifying all operations versus certifying a small portion.”

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully staffed, 24x7x365 Enterprise Operations Center, we offer a robust portfolio of IT solutions to optimize networking and data center Uptime and performance. Our services include third-party data center hardware maintenance, professional services, infrastructure managed services, network performance monitoring and hardware sales. Through our unique and fully integrated DMSO (Discover, Monitor, Support, Optimize) approach, customers enjoy streamlined infrastructure monitoring and management, cost efficiencies, less chaos, and faster mean-time-to-resolution – ultimately providing the freedom to think bigger. Park Place’s industry-leading and award-winning services include Park Place Hardware Maintenance, Park Place Professional Services, Park Place Managed Services, Entuity Software and Curvature Hardware sales. For more information, visit stagingppt.wpengine.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer

Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Director of Global Communications

Main 877-778-8707 | Direct 440-683-9426

GigaOm Recognizes Exceptional Large Enterprise Performance of Park Place Technologies’ Entuity Software

Anthony Mastri — Tue, 19 Jul 2022 12:55:58 +0000

CLEVELAND, OH, July 19, 2022 – Park Place Technologies was featured in the most recent GigaOm Network Observability Radar Report, its first such recognition from GigaOm. Named in the report as a “leader” and “fast mover” for their Entuity Software product, this recognition showcases Park Place Technologies’ continued innovation and focus on the evolving landscape of customer needs in the IT space.

This acknowledgment from GigaOm comes on the heels of another key industry recognition from G2, which named Entuity as a “Spring Leader” and “High Performer” in their 2022 Network Management Software reporting.

“This esteemed GigaOm recognition, paired with our G2 status, is a one-two punch, leveraging the power of the analyst and our customer community to showcase the efficacy of this highly scalable software,” said David Cramer, President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit. “With Entuity, we’re offering a best-in-class network performance, monitoring solution that is clearly recognized as a leader in the market.”

The continued evolution of the product and the recent release of Entuity V20.0 in April 2022, has driven the rise of the software to its market-leading status for its event and configuration management systems, which were specifically noted as “strengths” by GigaOm in the Network Observability report.

To read key criteria for inclusion in the GigaOm Network Observability Radar, please visit: https://research.gigaom.com/reprint/key-criteria-for-evaluating-network-observability-solutions-park-place/.

To view the Network Observability Radar Report, please visit: https://research.gigaom.com/reprint/gigaom-radar-for-network-observability-park-place-tech/.

For more information about GigaOm, please visit: https://gigaom.com/.

For more information on Entuity, please visit: http://www.parkplacetechnologies.com/entuity/.

Park Place Technologies Acquires Riverstone Technology

Anthony Mastri — Tue, 21 Jun 2022 11:55:28 +0000

Park Place Technologies, the leading global data center and networking optimization firm, has acquired Riverstone Technology, a third-party maintenance, support provider based in Atlanta, Georgia. The acquisition will provide more products and services to Riverstone Technology’s client base, including automated monitoring and a portfolio of managed services.

Riverstone Technology, founded in 2016 by current CEO and owner Barry Anderson, offers third-party maintenance and support for storage, network, and server devices. The business supports all major OEM brands and serves 475 clients across six continents.

“We have helped thousands of companies improve their business strategy and optimize their data centers,” Anderson said. “We carry the burden of maintaining data center equipment, reducing stress for businesses as they take short-term steps and set long-term goals. We have watched Park Place set industry standards for innovation and service. We are excited to connect our clients to Park Place’s engineering expertise and full range of managed services and introduce them to the Curvature brand for their hardware needs.”

“Riverstone Technology has grown globally through a reputation for, responsiveness and great client service, values that align with Park Place’s mission and reputation. Bringing Riverstone Technology into our family will allow us to continue its third-party maintenance success while offering a full managed services portfolio to Riverstone Technology’s customers,” said Chris Adams, Park Place Technologies President and CEO.

“IDC has seen multiple acquisitions in the third-party maintainers space, and Park Place has been driving much of that consolidation,” said Rob Brothers, Program Vice President of Services for IDC. “This shows Park Place’s commitment to expanding its abilities and a commitment to the third-party maintainer space, and something customers should consider when choosing a partner.”

Agile Equity provided investment banking services to Riverstone Technology.

Learn more about our third party data center maintenance.

Learn more about our IT infrastructure managed services.

Learn more about our data center professional services.

Learn more about our enterprise network monitoring software.

Park Place Technologies Opens Operations Center in Cork, Ireland

Anthony Mastri — Mon, 13 Jun 2022 11:50:40 +0000

(County Cork, Ireland) 13 June 2022 — Park Place Technologies, the world’s largest global data center and networking optimization firm, has opened its long-awaited Support & Operations Centre in Blarney Business Park, Cork, Ireland.

Park Place’s new flagship facility consists of 24,500 square feet. The new facility 6km north of Cork’s city center, will accommodate Park Place’s growth, allow employee expansion, offer a landmark facility for clients, and provide a high-quality meeting space for prospects and channel partners.

Positions are filled with local talent, and recruitment will continue for highly skilled engineering and technology positions. These include multiple roles including Support Centre Representatives, Advanced Engineering Technical Support and Buyer Planners. Customer support at the facility is available in all European languages.

Ian Shearer, Park Place Managing Director, EMEA & APAC, said, “Park Place Technologies opened its first office in Cork in 2018. Our growth, commitment to the people of Ireland, and investment in local Irish communities through our STEM philanthropy has been consistent, dedicated and a tremendous addition to Cork’s tech presence. Ireland is a prime destination from which to serve our European and global customer base.”

This project is supported by the Irish Government through IDA Ireland.

“I am delighted to welcome the official opening of the new Park Place Technologies facility in Blarney, a very positive development for Cork and for the broader region” Taoiseach Micheál Martin said. “The opening of the new facility is testament to the Park Place Technologies continued commitment to Ireland and the growth and success of the company here. The Government will continue to work to support our thriving technology sector, and leading companies such as Park Place Technologies, as we build on the record 2.5 million people now in employment in Ireland and ensure continued opportunities in the future.”

“U.S. companies have invested literally trillions of dollars in Ireland in the past few years,” said Chris Adams, Park Place President and CEO. “Park Place represents a modest slice of that for Ireland, but Ireland represents a major piece of our global investment in customer and employee experience.”

“As Park Place gains more experience in nearly every region of the globe, it is clear to us that Ireland is a special strategic partner; and the people and business community of County Cork are truly world class in their collaboration, tech skills and vision for the future. We offer tremendous gratitude to IDA Ireland, which has offered insight, guidance and access to resources that have been invaluable to our investment.”

The new Park Place building in Blarney Business Park represents a direct investment in Ireland. Park Place plans to host business and local community events in the facility, so it’s a premises that will benefit the wider community in County Cork in an interactive and accessible way.

“We are very grateful to have the opportunity to establish a presence in Cork,” Adams said. “The business community here is very supportive and we want to ensure we provide not just a financial and employment return to the community but a greater investment in the success of the people who live here. We have been privileged to support both iWish and Coder Dojo and look forward to growing deeper roots in the community.”

Facilities Details

The new Blarney Business Park facility in County Cork, offers many employee and customer amenities:

Park Place installed electric vehicle charging points in the employee car park, to help workers and visitors play their part in Park Place’s environmentally friendly business approach.
The flagship office features a full canteen and outdoor dining space with foosball tables (table football) and an enlarged screen for all to gather and watch key company events and town halls
Informal/casual huddle/meeting spaces, and a customer boardroom, with all six conference rooms equipped with AV equipment to connect employees across the globe
Ergonomic sit/stand desks for all employees and open plan seating area with plenty of space for employees to move around safely to meet pandemic protocols and to foster collaboration
Advanced Engineering Lab, a 2,000-sq. ft. space designed for training and R&D capabilities. Engineers and product specialists hired from the OEM develop and deliver hands-on product training to build or enhance our Advanced Engineering Subject Matter Expert product skills. The hands-on training in the lab is supplemented by ongoing remote training sessions and Research and Development collaborations.
In 2023, an 800-sq. ft., fully functional emergency operations centre will be opened. This space will offer Park Place advanced engineers a real-time triage and communications area for clients facing critical and severe issues.

Philanthropy in Ireland

Park Place has a long history of philanthropy in Ireland and the wider EMEA region. Its STEM efforts have included partnerships with CoderDojo, a nonprofit that teaches children fundamental aspects of computer coding, with an eye on developing careers in IT.

Park Place and Ireland-based STEM non-profit I Wish have been partners since 2019, when they jointly initiated an ongoing intern program that sends two Irish STEM students to the United States every summer for a two-week internship at Park Place’s Global Headquarters in Cleveland and Operations Centre in Boston.

Park Place recently launched a laptop donation program, TechForGood, with I Wish. Park Place Technologies will donate hundreds of refurbished laptops to female students in Ireland who have limited or no access to technology.

In addition to the launch of the TechForGood program, I Wish, with the Irish Venture Capital Association (IVCA) and assistance from Park Place Technologies, is also rolling out an international school twinning program in several American cities, including Cleveland, Philadelphia, Boston, Charlotte and Santa Barbara. Global school twinning initiatives assist in the sharing and transferring of skills and knowledge among students and teachers along with the broadening of horizons. The program will offer significant benefits for students, including increased awareness of the various STEM challenges across the globe and understanding how different schools in different countries think differently on STEM topics based on their real-life experiences thus promoting diversity of thought.

Park Place repeated its commitment to I Wish’s February 2022 virtual event, which was its biggest ever. This year’s event attracted 17,000+ viewers, with 19% DEIS (disadvantaged schools) representation, and logins from 28 countries, an increase from 19 countries in 2021.For the first time in its eight-year history, the event attracted schools from every county in the Republic of Ireland.

Park Place supports more than 21,500 organizations in over 170 countries. Headquartered in Cleveland, Ohio, USA, Park Place currently employs over 2,200 people, and maintains offices across the globe, including in the following cities: Boston, Toronto, London, Wiesbaden, Helsinki, Aarhus, Glasgow, Amsterdam, Buenos Aires, Hyderabad, Tokyo, Hong Kong, Singapore and Dubai.

Park Place Technologies Listed on CRN Solution Provider 500 List

Anthony Mastri — Wed, 01 Jun 2022 14:00:54 +0000

(CLEVELAND, OH JUNE 1, 2022) — CRN has named Park Place Technologies, a global data center and networking optimization firm, to its 2022 Solution Provider 500 list.

CRN’s annual Solution Provider 500 list ranks North America’s largest solution providers by revenue. With a combined revenue of more than $434 billion, this year’s list represents the influence and impact wielded by these companies on today’s IT industry and the technology suppliers with whom they partner.

Park Place Technologies has consistently moved up the list, from 97^th in 2020, to 82^nd a year ago, to the 60^th spot this year, as one of the largest IT solution providers in North America. Park Place is among the fastest-growing organizations in the channel and has also been named to CRN’s 2022 lists Elite MSP and Fast Growth.

“Park Place is excited to be named to CRN’s 2022 Solution Provider 500 List,” said Chad Jones, Senior Director of Partner Sales. “The continued growth of our support portfolio means we can go further with our partners than ever before and help them meet their clients wherever they find themselves in their journey toward digital transformation.”

“Park Place has made significant investment in our Partner Program, enhancing our Portal, developing a new rebate structure, and finding more ways to maximize our most strategic partner alliances,” Jones continued. “We are in the business of taking action, according to our Partners’ feedback. Moving from 82^nd place to 60^th on this year’s Solution Provider 500 List is a clear indicator that we are taking the right steps toward ensuring a seamless experience for our partners and their end user clients.”

CRN’s 2022 Solution Provider 500 list is available online at www.CRN.com/SP500.

“The Solution Provider 500 list from CRN serves as the benchmark for the top technology integrators, strategic service providers, and IT consulting firms, making it an invaluable resource for technology vendors seeking to partner with today’s top-performing IT solution providers,” said Blaine Raddon, CEO of CRN’s parent firm, The Channel Company. “My congratulations go out to each of these companies for their extraordinary contributions to the continued growth and success of the IT channel.”

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully staffed, 24x7x365 Enterprise Operations Center, we offer a robust portfolio of IT solutions to optimize networking and data center Uptime and performance. Our services include third-party data center hardware maintenance, professional services, software and infrastructure managed services, network performance monitoring and hardware sales. Through our unique, sustainability-focused and fully integrated DMSO (Discover, Monitor, Support, Optimize) approach, customers enjoy streamlined infrastructure monitoring and management, cost efficiencies, less chaos, and faster mean-time-to-resolution – ultimately providing the freedom to think bigger. Park Place’s industry-leading and award-winning services include Park Place Hardware Maintenance, Park Place Professional Services, Software and Managed Services, Entuity Software and Curvature Hardware sales. For more information, visit stagingppt.wpengine.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

MEDIA CONTACT

Jennifer Deutsch, Chief Marketing Officer, jdeutsch@parkplacetechnologies.com, 440 991 3105

Drew Teller, Channel Marketing Manager, dbteller@parkplacetech.com, 440 683 9451

Jean Plank of Park Place Technologies Named to CRN’s 2022 Women of the Channel List

Jennifer Deutsch — Tue, 10 May 2022 12:21:36 +0000

Cleveland, OH, May 10, 2022 — Park Place Technologies, a global data center and networking optimization firm, today announced that CRN has named Jean Plank, Director of Partner Sales, to its Women of the Channel list for 2022. Those named on this annual list come from all corners of the IT channel — including vendors, distributors, and solution providers whose vision, expertise, and contributions make an impact on the industry every day.

Plank has served with Park Place Technologies for almost eight years. In her current role, she leads the Inside Channel Sales Team that focuses on creating and nurturing critical relationships with partners and focuses on strategic sales tactics that help continually develop the channel program. She was named to the 2021 CRN Rising Female Stars List. That list honors up-and-coming, talented women in the IT channel for whose contributions are shaping the future of the IT channel through their leadership, tireless dedication and innovative ideas.

“This is an unexpected honor,” Plank said. “The women on this list are simply phenomenal. Their contributions to the industry are amazing and it’s exciting to be numbered among them.”

As Director of Partner Sales, Jean is dedicated to creating and building key relationships with top clients and growth partners. Her focus is on strategic sales and tactical plans to build and support the Park Place’s channel program. Jean is a veteran of the United States Marine Corp, serving her country in multiple capacities and leadership roles during her time on active duty.

By bringing innovative concepts, strategic business planning, and comprehensive channel initiatives to life, these extraordinary women support partners and customers with exceptional leadership. CRN celebrates these women, who are so deserving of recognition, for their constant dedication to channel excellence.

“We are proud to once again recognize the remarkable leaders on this year’s Women of the Channel list. Their influence, confidence, and diligence continue to accelerate channel success significantly,” said Blaine Raddon, CEO of The Channel Company. “Their accomplishments will inspire others, and we look forward to witnessing their future contributions to the channel.”

CRN’s 2022 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/WOTC.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully staffed, 24x7x365 Enterprise Operations Center, we offer a robust portfolio of IT solutions to optimize networking and data center Uptime and performance. Our services include third-party data center hardware maintenance, professional services, software and infrastructure managed services, network performance monitoring and hardware sales. Through our unique, sustainability-focused and fully integrated DMSO (Discover, Monitor, Support, Optimize) approach, customers enjoy streamlined infrastructure monitoring and management, cost efficiencies, less chaos, and faster mean-time-to-resolution – ultimately providing the freedom to think bigger. Park Place’s industry-leading and award-winning services include Park Place Hardware Maintenance, Park Place Professional Services, Software and Managed Services, Entuity Software and Curvature Hardware sales. For more information, visit stagingppt.wpengine.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Lubrizol and Park Place Technologies partner to expand collaboration with Intel® by providing world-class service, maintenance and monitoring for state-of-the-art immersion cooling systems in data centers

Anthony Mastri — Tue, 10 May 2022 11:00:46 +0000

CLEVELAND, Ohio – May 10, 2022 – Today, data centers are largely cooled by inefficient and expensive air conditioners. Lubrizol’s CompuZol ecosystem solution addresses the limitations posed by air-cooled methods by delivering a turn-key, sustainable immersion-cooled solution that enables superior thermal management and increased infrastructure density. The solution helps protect customers’ enterprise infrastructure investments and provides greater assurance to future technologies than traditional air-cooled systems, all while helping customers reach their global sustainability goals.

Now, The Lubrizol Corporation and Park Place Technologies have announced that Park Place will become a certified partner of the CompuZol ecosystem solution, leveraging its market-leading capabilities to provide on-demand service, maintenance and real-time monitoring capabilities to customers utilizing immersion-cooled solutions from Lubrizol. Park Place is an Intel® Data Center Solutions Premium Support Partner that brings global reach and scale together with Intel® certified testing and validation capabilities.

“The CompuZol ecosystem solution delivers advantages to today’s data center operators ranging from lower energy costs and higher computing densities to longer server life, all through a more sustainable solution than conventional air cooling,” said Matt Joyce, Vice President, Corporate Development for Lubrizol. “Our partnership with Park Place adds a world-class service, maintenance and monitoring capability to our sustainable offering.”

Park Place has a global focus on sustainability and the circular economy, and we know our clients are primed for and will benefit from a solution such as CompuZol,” said Chris Adams, President and CEO of Park Place. “Our portfolio includes third-party data center hardware maintenance, professional services, infrastructure managed services, network performance monitoring, data center immersion cooling, and hardware sales. CompuZol is compatible with our entire range of data center offerings.”

“Scaling innovative technologies such as liquid immersion cooling is critical to maximizing data center power efficiency as well as minimizing data center carbon footprint,” said Jennifer Huffstetler, VP and GM, Data Center Platform Strategy, Mobilization, Sustainability and Services, “We’re thrilled to see the partnership of Lubrizol and Park Place Technologies to scale the commercial deployment of CompuZol based liquid immersion cooling solutions. The combination of PPT’s expertise in deploying Intel Xeon® processor based solutions along with Lubrizol’s proven, validated, and environmentally friendly CompuZol liquids demonstrates the technology is ready for worldwide deployment.”

The CompuZol ecosystem solution begins with Lubrizol’s family of patented thermal management fluids designed specifically for these end-use applications. Through a multi-year cooperation with Intel, and partnerships with other industry leaders in the infrastructure, server design and manufacturing, and immersion tank industries – and now in maintenance and service through Park Place – the CompuZol ecosystem solution brings together Immersion Cooling with new technology advancement for sustainability, and delivers a turn-key solution for customers looking to unlock higher computing power densities while reducing energy and water consumption and extending server life.

Park Place Technologies Entuity v20.0 Increases Actionability and Observability in Enterprise Network Monitoring

Jennifer Deutsch — Tue, 26 Apr 2022 12:58:09 +0000

CLEVELAND, April 26, 2022 – Park Place Technologies, the leading global data center and networking optimization firm, launched a new iteration of its on-prem enterprise network monitoring solution, Entuity v20.0. The new version adds storage performance monitoring out-of-the-box, user-defined polling via REST APIs allowing for enhanced infrastructure and application observability, user extensible alerting via webhooks, as well as a streamlined user interface and support for firmware updates.

Park Place Technologies’ acquisition of Entuity in 2019 brought on a key component to Park Place’s multi-vendor service delivery model, offering customers monitoring, automated maintenance, Network Operations Center (NOC) services, event management, probable cause and IT Data Analytics across a single pane of glass. Entuity v20.0 enhances these offerings with:

Configuration monitoring and management enhancements: Improved dashboards, filters and reporting options provide more granular insight pertaining to individual configuration changes and policy violations over time and a streamlined configuration management experience.
Added functionality for managing firmware updates: New functionality enables users to update firmware images across Cisco IOS network devices and manage a directory of IOS images on the current server under an added ‘Firmware’ tab in Configurations.
New storage performance metrics: Added performance monitoring for storage devices will complement the existing Entuity storage inventory and status polling. New system dashboards used to monitor storage performance include Storage Summary, Storage Device Summary, Hardware (HW) Storage Pool Summary, HW Volume Summary, HW logical unit number (LUN) Summary, and an updated HW Physical Disk Summary.
Custom webhooks: The ability to add webhooks from any device vendor, application, or service and turn them into custom events via webhook rules.
Enhanced user-defined REST API Poller: A new user-defined REST API poller enables Entuity users to add support for network devices, software defined platforms and applications that provide data via REST APIs. The poller allows user-defined attributes to be populated via REST API calls and each attribute automatically stores historical stream data.
Remote poller connectivity enhancements: New functionality enables users to initiate an upstream connection from a polling server out to the consolidation server over standard HTTPS. An improved UI for multi-server configuration caters to the Entuity Version 20 remote poller connectivity enhancements and improvements to useability.

“Support for network devices, software-defined platforms, and applications that provide data via REST APIs will make a big difference for new and upgraded Entuity v20.0 customers,” said David Cramer, President of Software, Managed and Professional Services. “We are enabling customers to build their own API monitoring devices that can pull whatever data they need from virtually any device, platform, application, or website into custom dashboards and reporting templates that will help streamline similar processes in the future.”

Entuity Version 20 was built predominantly based on customer feature requests in line with the Park Place Technologies commitment to customer support and service. New network monitoring customers will be automatically onboarded to Entuity Version 20 while existing Entuity customers have the option to upgrade to the latest version, if they choose.

“Another key piece of Entuity is that it’s on-prem, which makes us a preferred choice for more regulated industries or companies that want to control the environment where Entuity is running. These include government, banking, financial services, higher education, and procurement,” Cramer said. “By early next year, we plan to add a SaaS version of Entuity to our portfolio to capture the customers who prefer a cloud-based network monitoring solution.”

SMBs, SMEs, and organizations grappling with talent shortages and skills gaps that require more hands-on support for network monitoring stand to benefit from Park Place Managed Services offering, a full suite of infrastructure management support, including IT asset discovery, storage management, server management and network management.

Learn more information about Entuity here.

About Park Place Technologies

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully staffed, 24x7x365 Enterprise Operations Center, we offer a robust portfolio of IT solutions to optimize networking and data center Uptime and performance. Our services include third-party data center hardware maintenance, professional services, infrastructure managed services, network performance monitoring and hardware sales. Through our unique and fully integrated DMSO (Discover, Monitor, Support, Optimize) approach, customers enjoy streamlined infrastructure monitoring and management, cost efficiencies, less chaos, and faster mean-time-to-resolution – ultimately providing the freedom to think bigger. Park Place’s industry-leading and award-winning services include Park Place Hardware Maintenance, Park Place Professional Services, Park Place Managed Services, Entuity Software and Curvature Hardware sales. For more information, visit stagingppt.wpengine.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Media Contacts

Jennifer Deutsch | Chief Marketing Officer

Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Sr. Manager of Global Communications

Main 877-778-8707 | Direct 440-683-9426

Park Place Technologies Appoints David Cramer President of Software, Managed and Professional Services Strategic Business Unit

Jennifer Deutsch — Tue, 19 Apr 2022 13:00:59 +0000

CLEVELAND, OHIO (April 19, 2022) – David Cramer has been named President of the Park Place Technologies Software, Managed and Professional Services Strategic Business Unit. In this newly created role, Cramer will further develop and grow the Software, Managed and Professional Services division.

“Park Place has a global legacy of third-party maintenance that will serve as a strong foundation for a continuing expansion of software and IT services,” Cramer said.

Cramer’s oversight will include software asset innovation and continued growth through organic sales, as well as acquiring key assets that will strengthen the company’s value proposition.

“Park Place has had great success growing its Managed Services portfolio,” Cramer said. “A big part of what I want to do is optimize the existing portfolio, make sure we’re focused on the services that are going to develop over the long term, and create growth. We plan to further explore network management and obvious customer needs such as server management, log management, and automation of core IT operations.”

There will also be a focus on innovating the way software is developed and delivered, Cramer said, differentiating Park Place’s approach from more traditional speculative engineering.

“I definitely expect us to go deeper and look at software in a new way,” Cramer said.

Prior to joining Park Place, Cramer served as VP of Product Management for CA Technologies from 2009-2015 and was most recently President of Software and Data for CPA Global. During these intermediary years, he led Digital Service Operations for BMC Software, which is when he first collaborated with Park Place Technologies. He oversaw BMC’s TrueSight platform, which became a building block for Park Place’s revolutionary Hardware Monitoring services.

Cramer was well-acquainted with Park Place, which influenced his decision to join the company. “I was impressed with what Park Place was building. I was very aligned with many of Park Place’s values, the company culture and approaches to growth,” Cramer said.

“We know David on a professional and personal level; we have seen his work and experienced his focus on customer service,” Adams said. “This is a critical role for Park Place’s future. David’s experience and mindset will benefit our business as we reach more clients through innovation and unmatched service.”

Park Place Technologies Acquires Reliant Technology

Chris Adams — Tue, 22 Mar 2022 12:00:50 +0000

Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and hardware provider based in Atlanta, Georgia. The acquisition will provide more products and services to Reliant Technology’s large client base.

Reliant Technology, founded in 2007, offers third-party maintenance and support for storage, network, and server devices. The business supports all major OEM brands and serves nearly 500 clients in North America, Africa, Europe and Asia.

“We have taken Reliant Technology as far as we can and realize our customers need an evolved product set and greater resources as they grow,” Smith-Vaniz said. “We’ve built an incredible culture and team at Reliant Technology that I know will align well with Park Place. I’m excited to learn that as Park Place has grown it has retained its commitment to human touch and personal investment in its clients. Park Place offers immense resources, a global team and a robust portfolio of managed services and products to create even more value for our customers and care for our clients.”

Reliant Technology’s hardware inventory will be added to Curvature, Park Place’s new and pre-owned IT hardware division. Curvature has established its position in the global enterprise IT market as the leader in attainable, reliable and cost-effective hardware solutions. Even during these ongoing supply chain disruptions, Curvature has remained resilient.

“Reliant Technology has guided its clients to the best decisions for storage, server, and network maintenance, while providing customers significant savings in the process. That has long been our culture and business model. Bringing Reliant Technology into our family will allow us to continue its third party maintenance success while offering a full managed services portfolio to Reliant Technology’s customers,” said Chris Adams, Park Place Technologies President and CEO.

Learn more about Park Place Technologies’ IT infrastructure management services.

Learn more about Park Place Technologies’ enterprise network monitoring software.

Learn more about Park Place Technologies’ data center professional services.

Park Place Technologies Acquires Storfirst Software

Jennifer Deutsch — Tue, 01 Feb 2022 12:30:42 +0000

CLEVELAND, OH, February 1, 2022 – Park Place Technologies, the leading global data center and networking optimization firm, has strengthened its software portfolio with the purchase of Congruity360’s Storfirst software platform. Storfirst is the industry’s most secure, OEM- and platform-agnostic (cloud, hybrid cloud and on-prem) file system migration and information management software. Storfirst allows customers to manage the movement of their data from production servers to disaster recovery servers, on-prem and to the cloud; the software enables customers to control the movement of all file data.

Founded in 1991, Park Place Technologies is powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and its Enterprise Operations Centers. Park Place leverages a global parts supply chain, automation, machine learning and a comprehensive portfolio of services and products to optimize networking and data center Uptime and performance.

“Park Place Technologies has been using Storfirst, which launched nearly 20 years ago, for data migration file storage replication,” said Brian Davidson, CEO of Congruity360. “By officially owning Storfirst, Park Place can enhance its data migration services and expand its software portfolio.”

Storfirst’s versatile, fully automated data migration and management software eliminates costly and time-consuming “rip-and-replace upgrades”. Additionally, the software provides a single pane of glass to view and manage data and migration projects. Storfirst reduces cost across your entire file estate. It even helps manage risk associated with storing and managing regulated data, such as HIPAA.

“The acquisition of Storfirst is a tremendous addition to our portfolio of services and products, and represents great progress to expanding our software offerings,” said Chris Adams, Park Place Technologies President and CEO. “Storfirst’s ability to aggregate unstructured data and run analytics puts customers in the driver seat, empowering them to manage their data while reducing costs.”

Park Place Technologies, I Wish, launch TechForGood in Ireland

Anthony Mastri — Mon, 11 Oct 2021 11:00:06 +0000

(CLEVELAND, OH and CORK, IRELAND) October 11, 2021 – Park Place Technologies, a global IT infrastructure services and solutions provider, is celebrating the Oct. 11 International Day of the Girl by announcing a laptop donation programme, TechForGood, with Ireland-based STEM non-profit I Wish.

58% of DEIS (Delivering Equality of Opportunity in Schools) students in Ireland do not have a laptop for schoolwork, according to Camara Ireland. UNICEF also acknowledges the growing digital divide, recent reports show that girls are more likely to be at a disadvantage, as “girls are less likely than boys to own devices and gain access to tech-related jobs”.

During the next year, Park Place Technologies will join global corporations focusing on this need by donating a minimum of 100 refurbished laptops to female students in Ireland who have limited or no access to technology, as part of the TechForGood initiative. This zero-waste recycling initiative bridges the accessibility gap by providing refurbished laptops to female students across Ireland who may have problems accessing technology. To apply for future donations, visit iwish.ie.

Teachers in Ireland who have applied for the first wave of donations report an increased need for laptops. “Having your own laptop allows you to have a meaningful tech experience and also full access to necessary programmes, quality of research would improve, and they would be on even playing field with their peers,” said one teacher. Others reported, “Projects and essays are very difficult to draft on small screen and phones” … “We find students struggle massively to access learning from home due to lack of technology” … “A number of students muddle along as best they can, but they fall between the cracks, modestly preferring to remain under the radar.”

Park Place Technologies and I Wish have been partners since 2019. Jennifer Deutsch, Chief Marketing Officer for Park Place Technologies, said, “By changing attitudes one step at a time through global initiatives, providing tangible resources and championing success stories, I Wish is making genuine change that will impact generations of women. Park Place is an I Wish partner as we believe in developing a fully diverse workforce where all talent can learn and thrive.”

Gillian Keating, Co-Founder of I Wish, said: “The past year has exposed the profound digital divide that exists. Many homes have no devices like laptops while some households share a device. Those without the resources can be cut off from opportunities to develop skills and to network with like-minded girls and role models, which increases gender inequality. Access to technology should be a right, not a privilege.”

To register for future donations visit iwish.ie and to learn more about Park Place Technologies’ partnership with I Wish, including School Twinning and the I Wish annual STEM event, visit Park Place Technologies online.

About Park Place Technologies

Park Place Technologies is a global IT infrastructure and solutions provider with a unique portfolio of solutions and services designed to streamline the monitoring and management of your digital environment. Our unique DMSO (Discover, Monitor, Support & Optimize) approach increases infrastructure visibility and control by integrating IT management at the hardware, network, OS, and application levels. Park Place’s industry-leading and award-winning services include Park Place Hardware Maintenance, Park Place Professional Services, Park Place Managed Services, Entuity Software and Curvature Hardware sales. For more information, visit stagingppt.wpengine.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

About I Wish

I Wish is a multi-award-winning programme dedicated to driving the power of STEM to female students in Ireland and across the globe. I Wish was founded in Cork, Ireland in 2015, with 1,000 girls attending its showcase event — a free gathering of world-class speakers promoting careers in STEM. The growth of the movement saw over 15,000 viewers across 19 countries attend in 2021. Along with its celebrated annual event, I Wish has now developed a series of year-round innovative outreach initiatives which include I Wish & Park Place Technologies TechforGood and the I Wish International XChange Programme.

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MEDIA CONTACTS

Park Place Technologies Contacts:

Jennifer Deutsch, Chief Marketing Officer

jdeutsch@parkplacetechnologies.com, 440-991-3105

Park Place Technologies Establishes First Office in India

Anthony Mastri — Wed, 29 Sep 2021 14:00:29 +0000

Cleveland – September 29, 2021 – Park Place Technologies announced today the opening of a new office in Hyderabad, India. The office in Hyderabad will enhance the company’s ability to deliver its award-winning data center hardware maintenance and full suite of managed services to customers in India.

The 24/7 Hyderabad facility will feature 2,500 total square feet of office space. The new office space includes a cafeteria, high-tech training center, spacious conference rooms, and a client lounge area. Employees will have access to a gym and swimming pool for health and wellness. Special features include a high-tech amphitheater to host company events; the space can comfortably accommodate more than 150 audience members.

Park Place currently supports more than 400 local and international “blue chip” clients in India.. Park Place has strongly connected with customers with its First-Time Fix Guarantee. Under the program, if a return trip is needed to correct the same issue on the same device serial number within five days, clients will be credited for one month of maintenance and monitoring on that device.

In addition, Park Place has recently trained and invested in a class of a dozen in-country business development associates. Training consists of rigorous simulations, tests, and customizations of proprietary strategies.

“As Park Place Technologies invests in its global team, support network and supply chain to serve customers, we are emphasizing India as an important and growing region,” said Chris Adams, President and CEO of Park Place Technologies. “We respect the importance of localized service and the customer experience advantage of being based in-region with our clients. The IT sector is closing on being 10 percent of India’s GDP; as an employer and world force for innovation, India has limitless potential, and Park Place will play an active role in that growth.”

Located within a half-hour drive to the Hyderabad International Airport, the office is located next to Microsoft, Google and SalesForce. Park Place’s investment in India will provide regional clients with access to industry-leading IT services, including next-gen hardware maintenance for storage, servers and networking hardware, a suite of automated tools and managed services, and a superior customer experience underpinned by our First-Time Fix Guarantee.

“Hyderabad has emerged as the most dynamic city in terms of embracing technology for economic growth and attracted large tech giants and e-commerce players, with less traffic for the people to commute from one place to other. Hyderabad is a city with a promising future for IT growth,” Adams said. “This is our first footprint in terms of having a physical office; we have plans of expanding our presence in other cities in India, by hiring more resources from different verticals such as logistics, administration, and engineering.”
In recent years, Park Place has opened new and redesigned facilities across the globe including its renovated headquarters in Cleveland, a 58,000-square-foot operations center near Boston, and offices in Houston, London, Singapore, Cork, Buenos Aries, and Kuala Lumpur. The new offices are a small part of Park Place’s growth. The company has made 18 acquisitions over the last five years. Most recently, Park Place acquired Curvature, Inc., creating the world’s largest third-party maintenance provider and Congruity360 which was a strategic asset acquisition adding Data Migration capabilities to Park Place’s robust Professional Services business unit.

Park Place Technologies Offers Strengthened Professional Services Portfolio

Anthony Mastri — Tue, 21 Sep 2021 13:00:10 +0000

CLEVELAND – September 21, 2021 — Park Place Technologies, a single source for award-winning data center hardware maintenance and a full suite of managed services, is strengthening its data center Professional Services portfolio with offerings bolstered by the November 2020 acquisition of Curvature.

Park Place Professional Services delivers value-added services that complement Park Place’s core hardware maintenance business. Professional Services works with clients to innovate technical solutions to IT challenges. These challenges can be centralized in a data center or distributed across the customer’s IT infrastructure. As the global leader in data center maintenance, Park Place understands the client’s entire IT infrastructure; adding Professional Services further simplifies “one-stop shop” access to data center needs — saving time and money while protecting Uptime.

While Park Place previously offered several Professional Services offerings as part of its client experience portfolio, the Curvature acquisition greatly expands the depth and breadth of available services. The Curvature acquisition integrates a $34 million business that handled nearly 800 projects in 2020, encompassing 43,000 dispositioned assets, 40,000 assets deployed in North America and 3,531 Remote hands dispatches, while maintaining a 100% project Customer Satisfaction rating.

“Our dedicated team of highly trained field engineers, system engineers and project managers can help facilitate smooth IT infrastructure support operations, from basic IT tasks like IMAC to data center migrations and more,” said Chris Adams, Park Place Technologies President and CEO.

The Park Place Professional Services portfolio includes:

Wireless Transformation

Park Place’s Wireless Transformation service leads organizations through wireless modernization by leveraging a three-phase Assessment & Design, Build & Ship and Deployment process — on a global scale — giving clients a single-vendor resource.

IT Asset Disposition

Comprehensive ITAD services support local and global disposition of customer IT assets through a proven and secure process. Services can include de-installation and transportation of assets; hard drive erasure or destruction; and E-waste recycling. Required compliance to R2, ISO 14001 and ISO 45001 Certifications demands that Park Place adhere to the highest industry standards.

Data Center Relocation

Park Place can aid in hardware relocations, whether it’s moving several pieces of equipment, an entire data center, or consolidating multiple data centers.

Data Migration

Park Place utilizes established Congruity360 technology to offer global, single-source expert consultation and support for vendor-agnostic, large-scale, complex data migrations. We help plan and strategize for moves involving Cloud, on-prem and hybrid storage platforms.

Remote Hands

Remote Hands support is a service available to Park Place clients to assist with the operational support of infrastructure assets. This includes tasks such as rebooting hardware, installing new hardware, moving devices within the rack, adding components to existing assets, removing devices, and much more.

IMAC Services

Park Place’s global footprint of technicians and engineers can support IMAC requirements and ensure there are qualified resources prepared to perform the tasks requested at the time clients need them.

Deployments

Park Place provides onsite technical resources and project management for large-scale deployments, such as network, wireless, compute or storage refreshes, system upgrades, or hardware implementation at new sites.

Discovery Services

Park Place offers manual and automated IT asset discovery solutions — each designed to provide the right level of detail about IT environments to enable fact-based decision-making to drive IT strategy and transformation.

Staff Augmentation

Park Place can provide onsite resources to support long-term or short-term IT initiatives, or remote technical resources for part-time or full-time needs.

Hal Malstrom, Park Place GM of Professional Services, said the integration of Curvature’s Professional Services strengths further distances Park Place from competitors.

“We understand the pressure clients face to keep their company’s IT running efficiently. Leveraging our Team’s expertise and experience, we assist global clients in meeting their IT goals and while staying on budget,” he said. “We give customers more choices in how they optimize their IT spend. Park Place is uniquely positioned to help organizations devise and deploy vendor-neutral approaches to extending IT asset lifecycles, maintaining uptime globally and moving to the cloud.”

About Park Place

Park Place Technologies simplifies the management of complex technology environments worldwide through its award-winning data center hardware maintenance and unique DMSO approach to full-stack infrastructure management. As a new technology service category, DMSO (Discover, Monitor, Support, Optimize) offers fully integrated management of critical infrastructures at the hardware, network, OS, and application level. Park Place’s industry-leading and award-winning services include hardware maintenance, Park Place Managed Services, Entuity software, Curvature Hardware sales, and bespoke Professional Services. For more information, visit stagingppt.wpengine.com.

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

MEDIA CONTACTS

Jennifer Deutsch, Chief Marketing Officer

jdeutsch@parkplacetech.com

440-991-3105

Michael Miller, Global Content and Communications Manager

mmiller@parkplacetech.com

440-683-9426

Park Place Technologies Acquires the Hardware Maintenance and Data Migration Assets from Congruity360

Anthony Mastri — Wed, 15 Sep 2021 13:00:25 +0000

CLEVELAND, OH and NORWELL, MASS. – September 15, 2021 – Park Place Technologies, a global IT infrastructure services and solutions provider, announced the acquisition of specific assets of Congruity360. Norwell, Massachusetts-based Congruity360 provides global, vendor-agnostic, IT Management services.

Park Place will acquire Congruity360’s third-party maintenance business, data migration services businesses and new hardware sales offerings. Congruity360 will maintain ownership of its information governance and software business.

“When we acquired Curvature late last year, it greatly strengthened Park Place’s hardware maintenance and professional services capabilities. The Curvature acquisition created a significant and meaningful competitor to OEM data center maintenance. Additionally, it greatly enhanced our professional services capabilities. Congruity360 mirrors that model with a nice slate of maintenance clients and a dynamic and growing data migration business that will add another layer to our professional services capabilities,” said Chris Adams, Park Place President and CEO.

Gartner reports that because data migration projects can involve multiple systems and are time-consuming, nearly 50 percent of all such projects will exceed budget or be detrimental to the business. Park Place’s Professional Services solutions will incorporate Congruity360’s data migration practice to efficiently and cost-effectively consult, manage and carry out the largest and most complex data migrations, regardless of OEM and VAR.

“The Congruity360 team understands data, understands workflow, and understands compliance and security,” said Brian Davidson, Congruity360 CEO. “We are experts in moving petabytes of storage data for Fortune 500 companies. We help plan and strategize for moves involving Cloud, on-prem and hybrid storage platforms, meeting the biggest challenges that CIOs and CEOs face when migrating data today. We own the process from end to end; we can augment internal teams or provide knowledge transfer for new infrastructure in the environment with unmatched speed and efficiency.”

This is Park Place’s second acquisition in 2021 and 18^th acquisition since 2016.

ABOUT PARK PLACE

Park Place Technologies is a global IT infrastructure and solutions provider with a unique portfolio (of resources and services) designed to streamline the monitoring and management of digital environments.

Our DMSO (Discover, Monitor, Support & Optimize) approach increases infrastructure visibility and control by integrating IT management at the hardware, network, OS, and application levels. Park Place’s industry-leading and award-winning services include Park Place Hardware Maintenance, Park Place Professional Services, Park Place Managed Services, Entuity software and Curvature Hardware sales.

For more information, visit stagingppt.wpengine.com. Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

MEDIA CONTACTS

Jennifer Deutsch, Chief Marketing Officer

jdeutsch@parkplacetech.com

440-991-3105

Michael Miller, Global Content and Communications Manager

mmiller@parkplacetech.com

440-683-9426

Park Place Technologies Acquires Inventory and Logistics Management Solution

Chris Adams — Wed, 08 Sep 2021 11:56:14 +0000

CLEVELAND, OH and CHARLOTTE, NC September 8, 2021 – Park Place Technologies, a global IT infrastructure services and solutions provider, has announced the asset acquisition of a new inventory and logistics management solution, NetSure+, developed by Charlotte, NC,-based SiteGrid. SiteGrid CEO Brett Ganey and his team of networking experts will join the Park Place family.

NetSure+ combines an inventory management and sparing solution with Park Place’s networking maintenance services to deliver a low-cost, superior customer experience. By coupling customer-entitled spares with NetSure+ logistics capabilities and Park Place’s global footprint, customers will have access to a service not available via traditional maintenance programs.

Park Place’s OEM-compliant NetSure+ analytics and reporting functionality gives customers visibility to inventory levels, sparing compliance, warranty processing and consumption information in one location. By adding capabilities for customer-owned inventory, Park Place will offer customers an OEM-compliant service to OEM maintenance support with TPM-level savings.

“As Park Place expands its unique portfolio of services to incorporate nearly every element of managing IT infrastructure, we want to provide more customizable options for our clients,” said Chris Adams, Park Place President and CEO. “NetSure+ will help our customers optimize their maintenance spend and ensure the economic viability of support and sparing systems. We have partnered with SiteGrid for the past year and deployed this solution to many of our customers, so we know this acquisition is a win-win.”

“Our partnership for the past year has given us great insight into Park Place’s customer focus and drive for innovation,” said SiteGrid CEO, Brett Ganey. “Customers have already benefitted greatly from our collaboration, and we know that Park Place’s global engineering team will allow us to scale internationally. We are delighted to join the Park Place family.”

This is Park Place’s 17th acquisition since 2016.

Park Place Technologies Named on Inc. 5000 List for the Ninth-Consecutive Year

Michael Miller — Tue, 17 Aug 2021 12:08:20 +0000

CLEVELAND, OH, August 17, 2021 – Park Place Technologies has received its ninth-consecutive listing on Inc. Magazine’s 49^th annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. Through strategic M&A efforts and strong organic growth, Park Place Technologies has expanded its global footprint to more than 154 countries, supporting 110,000 unique data centers, while maintaining a 98 percent customer retention rate with its 21,500 clients. Park Place ranked No. 3,444 this year. Only 1.5 percent of companies on the Inc. 5000 are making a ninth appearance on the list.

“We are pleased to have made the Ince 500 list for the ninth consecutive year. It is a testament to the hard work of our global team, strategic leaders, and clients,” Park Place Technologies President and CEO Chris Adams said. “We prioritize customer experience and innovation; during the worst of the pandemic, we emphasized those principles and navigated incredibly challenging circumstances. This designation is a tangible result of our focus and commitment to our global customer base.”

Companies on the 2021 Inc. 5000 (which are listed online at Inc.com, with the top 500 companies featured in the September issue of Inc., available on newsstands August 17) have been very competitive within their markets. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.

“For decades, Inc. has welcomed the fastest-growing private companies in America, and this year’s set of winners places the bar very high indeed,” said Inc. Editor in Chief Scott Omelianuik. “Companies that made the list, on average, have grown sixfold since 2016. During a stretch when the economy grew just 15 percent, that’s a result most businesses could only dream of.

“As an Inc. 5000 honoree, Park Place Technologies now shares a pedigree with Intuit, Zappos, Under Armour, Microsoft, Jamba Juice, Timberland, Clif Bar, Pandora, Patagonia, Oracle, and other notable alumni. Welcome to a very exclusive club.”

Enterprise Operations Center Opens at Cleveland Headquarters

Parker — Thu, 22 Apr 2021 14:09:57 +0000

A full crew of technical engineers began working in the Cleveland HQ Enterprise Operations Center (EOC) on April 14, leaving remote work behind for in-person collaboration in our brand-new Enterprise Operation Center.

The Enterprise Operation Center (EOC), command center and mission control for all the ParkView Managed Services Offerings, is a fully staffed 24x7x365 support facility providing collaborative workspace for Technical Engineers with multiple levels of certification and expertise delivering monitoring, remediation, and management of customer assets and infrastructure.

The EOC streamlines server and network management processes and simplifies the management of hybrid environments, supporting new technologies and ensuring outstanding customer experiences by offering tiered support levels:

Base: Monitoring and notification of incidents from ParkView Network and Server Management, along with recommendations and knowledge transfer
Plus: Remediation of critical incidents along with additional services like patch management.
Full: Management of the customer’s environment.

The EOC, three years in the making, will be one of the first impressions made on PPT HQ visitors. The glass-walled room projects the importance of the work that happens within the EOC, with eight clocks tracking global time zones and an interactive display screen wall that allows engineers to collaborate, study and remediate client issues. The wall screen facilitates collaboration with our Westborough-based EOC and other centers with built-in video conferencing to bring in remote resources to internal teams and external clients. The wall screen supports 32 different, simultaneous touchscreen points, with dashboards and relevant real-time data to interact easily and drill into specific customer issues.

A second EOC has been replicated in Park Place’s new Westborough facility and a third EOC will be opening in our new Cork facility in 2022.

New Entuity innovations further simplify network performance and diagnostic monitoring

Ryan Platten — Thu, 22 Apr 2021 11:00:24 +0000

(CLEVELAND, OH) April 22, 2021 – Entuity Software’s Version 19 release greatly enhances the award-winning enterprise monitoring and management solution. With its innovative all-in-one approach, Entuity V19 offers new physical storage and server monitoring and OS monitoring of Windows and Linux servers while adding enhanced Discovery capabilities and Asset Management features.

The pandemic caused an instant transition to entirely remote workforces, as well as a massive uptick in BYOD devices. Security and software-defined solutions were adopted with intensified frequency, and demand for expanded network access spiked. As organizations have progressively used the network in ways it wasn’t planned for, the need for an expanded network management suite became paramount.

To meet this increased demand, Park Place Technologies, a single source for award-winning data center hardware maintenance and a full suite of managed services, has launched Entuity Software Version 19, formerly Entuity Network Analytics. The new Entuity Software Network Monitoring tool release provides an innovative all-in-one approach – ensuring IT teams have the capability to discover and track their network infrastructure changes, take network devices and services under monitoring and management, roll out configuration updates, and monitor server and storage devices through a single dashboard.

“IT teams have seen their network perimeters rapidly expand with virtualization, cloud computing, and software-defined networks over the past few years. That excludes the rapid change the COVID-19 pandemic has also brought to IT infrastructures, “ said Kathie Lyons, Executive Vice President and General Manager of ParkView and Entuity. “One key piece of feedback we get from customers is that visibility is a significant challenge for them. Visibility into what’s on their network, where it is on their network, and more importantly, how their network is changing. With this latest release, we’ve focused on bringing visibility of assets and network health to our customers while setting the stage for Server and Storage visibility.”

The new software package offers a newly built Asset Management functionality, enhanced Discovery, new server and storage device monitoring and OS monitoring capabilities on Windows and Linux. These new features build on the award-winning enterprise monitoring and management solution.

Asset Management:

The new Entuity Software package offers a single source for customer-discovered-and-managed assets, providing detailed reporting and an at-a-glance view of what is in the network. When new assets are discovered, they will appear flagged for users to quickly evaluate. From this view, users will be able to manage or unmanage assets all in one place.

Server and Storage Monitoring:

Entuity can discover server infrastructure and storage assets, providing a list of assets directly to its built-in CMDB, where users can seamlessly decide which assets to take under monitoring management. Entuity monitors all the components of server and storage hardware, as well as OS and Virtual Machine instances. This gives users direct access to the health of their physical and virtual server assets and storage devices alongside its award-winning network performance data and event management capabilities.

Learn more about Version 19 of Entuity here

About Park Place

Park Place Technologies simplifies the management of complex technology environments worldwide. Its network of parts to support data centers is stored regionally, locally and on-site to allow for fast parts distribution and service to drive Uptime. Park Place created the technology service category – Discover, Monitor, Support, Optimize (DMSO) – a fully integrated approach to managing critical infrastructure. Its industry-leading and award-winning services include ParkView Managed Services, Entuity Software^TM, and its Enterprise Operations Center. For more information, visit stagingppt.wpengine.com.

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Launches New Office and Operations Center in Boston Region

Parker — Tue, 13 Apr 2021 13:11:05 +0000

CLEVELAND – April 13, 2021 — Park Place Technologies announced today the opening of a new office and operations center in Westborough, Mass. The new location, designed by leading design and architecture firm Vocon, will house more than 120 Park Place employees and enhance the company’s ability to deliver its award-winning data center hardware maintenance and full suite of managed services to customers.

The new office replaces Park Place Technologies’ previous office in Marlborough, Mass. The Westborough facility will feature 54,000 total square feet of office space, increasing the company’s office and operations space by more than 50% versus the previous facility. The new facility includes a 28,000-square-foot lab and warehouse that will serve as the hub for Park Place’s parts and service operations. The new lab is double the size of Park Place’s previous lab, fitted with enough power and cooling to efficiently maintain the constant server and network needs. In the lab, field engineers will receive ongoing service training on all tier one OEM products, and equipment will be studied to ensure the Park Place support team has hands-on experience and familiarity with all data center infrastructure.

The new parts warehouse is also twice the size of the previous location. The added capacity will enable Park Place’s logistics team to house more than 1 million critical parts and will add a layer of service flexibility that was not previously possible. Park Place’s Operations Center and field engineers will have added capacity for Park Place’s 24/7/365 service model.

“As Park Place Technologies grows, we are committed to providing state-of-the-art facilities to enable our employees to serve our customers as best as possible,” said Chris Adams, president and CEO of Park Place Technologies. “This investment will enable more productive and satisfying work experiences for all of our employees in the Boston region. Everything Park Place does is geared toward providing the highest level of global customer experience and employee satisfaction, and this new facility was meticulously designed to drive that mission.”

The office offers several new amenities for Park Place employees, including a light-filled atrium with ample leisure seating, a full-service café and two coffee bars. There is also an auditorium with seating for more than 140, along with more meeting spaces. Additionally, the campus features a fitness center and outdoor walking paths.

In recent years, Park Place has opened new and redesigned facilities across the globe including its renovated headquarters in Cleveland, and offices in Houston; London; Singapore; Cork, Ireland; Argentina; and Malaysia. The new offices are a small part of Park Place’s growth. The company has made 16 acquisitions over the last five years. Most recently, Park Place acquired Curvature, Inc., creating the world’s largest third-party maintenance provider.

G2 Recognizes Entuity Software™ as Leader in Spring Report

Ryan Platten — Tue, 06 Apr 2021 13:17:49 +0000

CLEVELAND, OH –Entuity Software has been recognized as a Leader in the Network Management and Network Monitoring categories by the peer-to-peer software review company G2 in its Spring 2021 Report.

Entuity Software, a solution available exclusively through Park Place Technologies, is a powerful, easy-to-use enterprise network performance monitoring and diagnostic tool designed for IT organizations to maximize network performance and service availability.

G2 publishes peer-to-peer reviews written by users – not paid commenters – to help its millions of website visitors navigate business technology.

Every quarter, G2 ranks products by customer satisfaction (based on user reviews) and market presence (based on market share, seller size, and social impact). Previously, Entuity Software was ranked as a High Performer on G2’s Grid in the Network Monitoring category. This quarter, thanks to increased market penetration and high customer satisfaction, G2 has recognized Entuity Software as a Leader in the Network Management and Network Monitoring categories.

Entuity Software was an award winner in multiple categories:

Network Management:

Leader: (Products in the Leader quadrant in the Grid^® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.)

Easiest to Do Business With: Entuity Software earned the highest Ease of Doing Business With rating in its category.

Best Support: Entuity Software earned the highest Quality of Support rating in its category.

Network Monitoring:

Leader: (Products in the Leader quadrant in the Grid^® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores)

Users Most Likely to Recommend: Entuity Software earned the highest Likely to Recommend rating in its category.

“The recognition reported by G2, garnered from end users, is a reflection of the innovation, emphasis on customer experiences, and hands-on hard work Park Place has invested in Entuity Software,” said Kathie Lyons, Executive Vice President & General Manager of ParkView and Entuity. “We recognize the industry and market respect G2 has earned, and we are focused on continually raising Entuity Software’s status for clients. What Entuity Software offers clients is resonating in the market today. We are finding that clients appreciate Entuity Software’s all-in-one network performance and analytics software solution, Entuity Software’s automated discovery, live topology mapping, performance monitoring and management, and dynamic dashboard and customizable reporting.”

Entuity Software is an important element of Park Place’s portfolio and a valuable tool for Park Place customers. Park Place is seeing many of its clients adding services from its DMSO portfolio into their environments (Discover, Monitor, Support, Optimize).

About Park Place

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

MEDIA CONTACTS

Jennifer Deutsch, Chief Marketing Officer

jdeutsch@parkplacetech.com

440-991-3105

Ryan Platten, Product Marketing Manager, ParkView & Entuity

rplatten@parkplacetech.com

800-838-3518 x5503266

Park Place Technologies Advances Hybrid IT Infrastructure Support with Introduction of ParkView Server Management™

Parker — Mon, 01 Mar 2021 16:09:32 +0000

CLEVELAND, OH – March 1, 2021 – Park Place Technologies, a single source for award-winning data center hardware maintenance and a full suite of managed services, has announced its latest innovation. ParkView Server Management offers the tools and expertise to support IT hybrid infrastructure: physical, virtual and cloud technologies. The new service, delivered by Park Place’s Enterprise Operations Center (EOC), streamlines IT operations by simplifying the management of compute environments and provides clients with incident management, patch management and remediation. With ParkView Server Management, Park Place can now monitor and maintain the hardware and software components of servers virtually anywhere – streamlining monitoring and support solutions for customers.

While COVID-19 cases continue to drop throughout the U.S. and vaccination efforts expand, businesses are still several months away from a full return-to-office work environment. As a result, the current normal of remote work – or hybrid approach with a limited number of employees in the office – will continue for the foreseeable future. Similar to the need for workplace flexibility, organizations also require flexible IT infrastructure support that can adjust to the ever-changing business climate. ParkView Server Management provides the requisite universal support as the demand for remote infrastructure management increases.

ParkView Server Management addresses several universal IT issues:

Maintaining internal competencies for various OS types
Patch Management control
Delays and downtime related to identifying common cause and resolution
Balancing resource focus on daily operational issues vs digital transformation

As a service, ParkView Server Management reduces operational complexities with a hardened hosted infrastructure. It is an agentless installation where one agent supports multiple OS instances and hypervisors. The service operates through secure, remote, outbound-only communications access, and is implemented to enable Park Place to obtain failure-related data and to take common cause and non-disruptive remedial actions.

ParkView Server Management offers many proof points:

As a managed service, IT teams aren’t learning or managing a new tool

Eliminates 90% of event noise
Common causes are identified 50% faster
75% reduction in mean time to repair (MTTR)

Park Place has also recorded several client benefits:

Frees up team resources from constant monitoring of server status and alerts
Monitoring Governance templates reduce alert fatigue by only notifying clients with actionable alerts
Fill skills gaps caused by staff attrition

ParkView Server Management is a natural innovation for Park Place’s Maintenance and Hardware Monitoring business. The service provides more complete offerings and consumption models through customizable monitoring and remediation packages that complement organizations’ in-house tools and skillsets.

ParkView Server Management is part of a full suite of ParkView Managed Services that brings order to managing an organization’s critical infrastructure while accelerating business transformation. ParkView Managed Services empowers clients to efficiently Discover, Monitor, Support and Optimize (DMSO) physical, virtual and cloud infrastructure. This combination of integrated management, delivered by our Enterprise Operations Center (EOC), streamlines operations and delivers the agility needed to support today’s complex businesses.

“ParkView Server Management builds on the success of ParkView Hardware Monitoring. Don’t just monitor the status of your hardware; Park Place now assumes primary responsibility for the monitoring, patching, incident management, and remediation of our customers’ compute environments,” said Kathie Lyons, Executive Vice President and General Manager of ParkView. “As we continue our journey to creating a new tier of third party maintenance provider, we’re proud of our 97% customer satisfaction rating and are committed to helping companies maximize the uptime and efficiency of their IT infrastructures.”

Park Place’s customer-centric services also include Central Park, an industry leading customer portal delivering a true single pane of glass for all service needs and ParkView Input Portal (PVIP), which enables customers to self-install ParkView onto their hardware infrastructure.

Park Place Technologies Announces New Distribution Agreement with Arrow Electronics

Michael Miller — Wed, 17 Feb 2021 13:00:11 +0000

CLEVELAND, OH — February 17, 2020 – Park Place Technologies, a single source for award-winning data center hardware maintenance and a full suite of managed data center services and monitoring, announced today it has signed a North American distribution agreement with global technology provider Arrow Electronics, Inc. The relationship enables Park Place to expand its services within its Discover, Optimize, Monitor and Support (DMSO) strategic approach to infrastructure management.

Park Place will work with Arrow to accelerate momentum around Entuity, its network monitoring platform.

“Arrow’s expertise in the enterprise space, and experience bringing enterprise-grade solutions to market, is ideal in helping us evolve our service offerings in 2021 and beyond,” said Chris Adams, President and CEO, Park Place Technologies. “Our agreement with Arrow expands Park Place Technologies’ credibility and trust with channel partners and customers.”

Park Place Technologies’ channel partner program empowers channel partners to elevate and differentiate themselves from the competition and solidify their value proposition with customers. Park Place offers cost-effective services for storage, server, and networking hardware maintenance, along with proactive network monitoring. Partners can also access Central Park, a self-service, end-user customer portal, and Park Place’s global service network.

“At Park Place Technologies, we view the channel as an excellent source of growth and expansion for our DMSO services,” said Jeff McCullough, VP of Global Channel Sales at Park Place Technologies. “This strategic agreement demonstrates our commitment to offering a comprehensive suite of services to all our partners and customers within the channel.”

About Park Place Technologies

Park Place Technologies simplifies the management of complex technology environments and drives Uptime for IT infrastructures worldwide.

We do it through a unique and fully integrated approach called DMSO (Discover, Monitor, Support, Optimize), which works across the entire IT infrastructure including cloud computing environments. This combination of integrated management, across multiple layers, streamlines operations and delivers the agility needed to support today’s complex business.

Our one-of-a-kind follow-the-sun support model including a global supply chain, certified engineers, multi-vendor technology experts and our Enterprise Operations Center, which can address everything from a hardware failure to a network outage.

Founded in 1991, Park Place Technologies’ global reach supports over 21,500 clients across 110,000+ data centers in over 154 countries.

For more information, visit us at stagingppt.wpengine.com.

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Jeff McCullough of Park Place Technologies Recognized as 2021 CRN Channel Chief

Parker — Tue, 16 Feb 2021 21:34:13 +0000

Cleveland, OH, February 10, 2021 — Park Place Technologies, a single source for award-winning data center hardware maintenance and a full suite of managed services, today announced that CRN^®, a brand of The Channel Company, has named Jeff McCullough, global vice president of channel sales, to its 2021 list of Channel Chiefs. The prestigious CRN^®Channel Chiefs list, released annually, recognizes leading IT channel vendor executives who continually demonstrate outstanding leadership, influence, innovation, and growth.

“I am honored to be recognized in this year’s CRN Channel Chiefs list representing Park Place Technologies,” McCullough said. “CRN has always defined the gold standard of progressive channel leadership and, as someone who has built a career working with partners, I appreciate being recognized along with so many other talented people. Park Place has initiated our channel transformation, bringing Park Place and Curvature partner networks together in a new and powerful global channel that aims to turn partner reps into heroes in the eyes of their customers. My mission is to bring the breadth and differentiation of our portfolio to our partners and accelerate their profitable growth. By collaborating with The Channel Company, and with recognition by CRN, Park Place is better equipped to bring our transformation story to our partners.”

As VP of global channel sales, McCullough oversees all channel relationships and developments for Park Place. He is focused on helping to strengthen current partnerships and foster new partnerships to facilitate enhanced service offerings, deeper value and richer margins. McCullough is a driven technology executive with a diverse background in sales, presales, marketing, product management, GTM development, and business management. He leads multidisciplinary teams in driving year-over-year growth and has a proven record in developing go-to-market strategies for direct sales and channel partners, analyzing and building growth plans based on shifting IT consumption from on premise to cloud, and transitioning revenue and profit pools.

“CRN’s 2021 Channel Chiefs list includes the industry’s biggest channel evangelists, a group of individuals who work tirelessly on behalf of their partners and drive growth through the development of strong partner programs and innovative business strategies that help bring business-critical solutions to market,” said Blaine Raddon, CEO of The Channel Company. “The Channel Company is proud to recognize these channel influencers and looks forward to following their continued success.”

CRN’s 2021 Channel Chiefs list will be featured in the February 2021 issue of CRN^® Magazine and online at www.CRN.com/ChannelChiefs.

About Park Place Technologies

Park Place Technologies simplifies the management of complex technology environments worldwide. Our network of parts to support data centers is stored regionally, locally and on-site to allow for fast parts distribution and service to drive Uptime. Park Place created a new technology service category – Discover, Monitor, Support, optimize (DMSO) – a fully integrated approach to managing critical infrastructure. Our industry-leading and award-winning services include Park Place Managed Services, Entuity software, and our Enterprise Operations Center.

For more information, visit us at stagingppt.wpengine.com.

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

CRN Names Park Place to 2021 MSP 500, Elite 150 Lists

Parker — Tue, 16 Feb 2021 21:20:44 +0000

Cleveland, OH February 16, 2021 – Park Place Technologies announced today that CRN_®, a brand of The Channel Company, has named Park Place to its 2021 Managed Service Provider (MSP) 500 list in the Elite 150 category. The list, released annually, recognizes the leading North American solution providers that have demonstrated innovative and forward-thinking approaches to managed services. These services help end users improve operational efficiencies and navigate the ongoing complexities of IT solutions, while maximizing their return on IT investments.

This is the fourth consecutive year Park Place has been named to the Elite 150.

With cutting-edge approaches to delivering managed services, MSPs have become an integral part of the success of businesses worldwide. They help empower organizations to leverage complex technologies, keeping a strict focus on their core business without straining their budgets. CRN’s 2021 MSP 500 list identifies the market’s key managed services players who are setting themselves apart with best-of-breed solutions that provide the business outcomes customers need.

The MSP 500 list is divided into three sections: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on-premises and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premises and cloud-based security services.

Park Place, which is currently celebrating its 30^th anniversary, has been an industry-leading innovator in simplifying IT date center infrastructure management. Its development of Discovery, Monitor, Support and Optimize (DMSO) has revolutionized the TPM filed with such offerings as ParkView Managed Services, Entuity software, and our Enterprise Operations Center. In November 2020, Park Place acquired Curvature, resulting in the creation of the world’s largest TPM, with the industry’s largest badged field service team; more than 1.15 million spare parts accessible from 2,400+ stocking locations worldwide; and access to Park Place’s multilingual, 24-hour support centers supporting 154 countries in 170 languages.

Park Place has also differentiated its service through such customer experience tools as the Central Park customer portal, which allows asset sorting, real-time ticket monitoring and the ability to add and delete contracted items; the PPTech Mobile app, which allows access to the Central Park portal through any mobile device; a tracker that offers real-time tracking as engineers and parts are dispatched; a First-Time Fix Guarantee, and a new podcast, “The Blue Couch Tech Sessions,” which brings industry analysts and experts to a monthly discussion on innovation.

“I am thrilled that Park Place Technologies is once again honored for excellence in our portfolio of data center services products,” said Jeff McCullough, Global VP of Channel Sales for Park Place. “I am especially proud that The Channel Company recognizes the importance of our business to channel partners. Our partners are a critical part of our growth strategy, and we look forward to continuing to delight our customers with the products and services Park Place and our partners deliver together.”

McCullough was recently named to the 2021 CRN Channel Chiefs List.

“Effective MSPs enable companies to focus on their core objectives while improving the quality and reliability of their cloud computing capabilities,” said Blaine Raddon, CEO of The Channel Company. “The solution providers on CRN’s 2021 MSP 500 list deserve recognition for their innovative and forward-thinking approaches to managed services, and the ability to optimize operational efficiencies and systems to maximize return on investments.”

The MSP 500 list will be featured in the February 2021 issue of CRN and online at www.CRN.com/msp500.

About Park Place Technologies

Park Place Technologies simplifies the management of complex technology environments worldwide. Our network of parts to support data centers is stored regionally, locally and on-site to allow for fast parts distribution and service to drive Uptime. Park Place created a new technology service category – Discover, Monitor, Support, optimize (DMSO) – a fully integrated approach to managing critical infrastructure. Our industry-leading and award-winning services include ParkView Managed Services, Entuity software, and our Enterprise Operations Center.

For more information, visit us at stagingppt.wpengine.com.

Park Place Technologies Expands Customer Service Commitment With Industry-Exclusive “First-Time Fix™ Guarantee”

Ryan Platten — Tue, 02 Feb 2021 09:15:23 +0000

Return trip to correct same issue on same device will receive one-month credit
Free as part of Park Place maintenance contract
Highlights Park Place’s commitment to uptime and customer satisfaction

CLEVELAND, OH – February 2, 2021 – As companies face ongoing pressure to ensure their IT infrastructure is running smoothly and cost-effectively, they are demanding higher quality customer service than ever before. To meet this demand, Park Place Technologies, a single source for award-winning data center hardware maintenance and a full suite of managed services, today announced an industry-exclusive: The First-Time Fix Guarantee.

Under the new program if a return trip is needed to correct the same issue on the same device serial number within five days, clients will be credited for one month of maintenance and Park Place monitoring on that device. The First-Time Fix Guarantee is free as part of a Park Place maintenance contract when devices are supported by the company’s Park Place Hardware Monitoring.

“Organizations know the frustration and business problems that IT outages can cause, hence the opportunity to reduce the impact of outages will be welcomed,” said Tony Lock, Director of Engagement & Distinguished Analyst, Freeform Dynamics. “But to be able to guarantee such levels of service requires an IT company that not only has large, effective engineering and logistics capabilities, it must also be innovative to ensure it has the tools and processes its customers can rely on, 24×7.”

The new program highlights Park Place’s commitment to uptime and is a centerpiece of the company’s service offering, which is anchored by the world’s largest team of field service engineers averaging 15+ years of OEM experience. The company maintains an inventory of more than 1.1 million spare parts to support over 110,000 data centers globally. Park Place utilizes a 24/7/365 service model to ensure customers always have access to a service representative.

“At Park Place Technologies, our goal is to drive a simple, personalized customer experience that allows our customers to remain fully focused on running their business,” said Chris Adams, Park Place President and CEO. “As we continue our journey to creating a new tier of third party maintenance provider, we’re proud of our 97% customer satisfaction rating and are committed to helping companies maximize the uptime and efficiency of their IT infrastructures.

Park Place Hardware Monitoring includes a fully automated maintenance service that streamlines the hardware support process and helps data centers boost uptime. Park Place reduces the number of touchpoints between clients and a maintenance solution to two easy steps. Park Place’s detailed triage takes the guesswork out of the equation, collecting real-time, accurate information that leads to faster and more accurate fixes. When a Park Place field engineer arrives, the engineer is empowered with accurate and detailed information, such as part numbers and device model number.

Park Place’s customer-centric services also include Central Park, an industry leading customer portal delivering a true single pane of glass for all service needs; and Park Place Input Portal (PVIP), which enables customers to self-install Park Place onto their hardware infrastructure.

Terms and Conditions

Device must be supported with Park Place Hardware Monitoring and have an active Park Place Technologies maintenance contract to qualify.
Credits for Park Place server clients will include both the one-month maintenance fee equivalent and one-month Park Place subscription fee equivalent.
Credit applied to corresponding device only.
When credits are due to a client whose contract is in the renewal process, the credit will not be issued until the client signs the renewal quote.

About Park Place Technologies

Park Place Technologies simplifies the management of complex technology environments worldwide. Our network of parts to support data centers is stored regionally, locally and on-site to allow for fast parts distribution and service to drive Uptime. Park Place created a new technology service category – Discover, Monitor, Support, Optimize (DMSO) – a fully integrated approach to managing critical infrastructure. Our industry-leading and award-winning services include Park Place Managed Services, Entuity software, and our Enterprise Operations Center. For more information, visit us at stagingppt.wpengine.com.

Park Place is a portfolio company of Charlesbank Capital Partners and GTCR.

Park Place Technologies Acquires Curvature, Inc. to Become Largest Global Provider of Third-Party Data Center Maintenance

Park Place Engineer — Wed, 11 Nov 2020 04:00:00 +0000

Doubles employee and revenue size of Park Place Technologies
Brings together the largest team of field service engineers on the ground with an inventory of more than 1.15 million spare parts in 2400+ stocking locations
Creates a new tier of TPM, a compelling option versus the OEM

Park Place Technologies, a single source for award-winning data center hardware maintenance and a full suite of managed services, today announced the acquisition of Curvature, Inc., an IT support, products, and services company.

“Park Place and Curvature were both pioneers in this industry,” said Chris Adams, Park Place president and CEO. “With the addition of Curvature, our infrastructure support and services offerings are stronger, smarter and further reaching than ever before. In an environment where infrastructures rarely rely on equipment from a single supplier, and where budgets and resources are tighter than ever before, we have created a new tier of TPM (third-party maintenance) that positions us as a more compelling option versus the OEM.”

The acquisition of Curvature:

assembles the largest team of field service engineers on the ground in the industry
triples the spare parts inventory with more than 1.15 million parts now available in 2400+ stocking locations
supports Park Place’s continuous global expansion plans with four new international markets: Denmark, Australia, Thailand, and Japan
creates a new tier of TPM covering multiple OEM environments with the most resources globally for faster and cost-effective data center support.

“Park Place and Curvature have been leaders in building the third-party maintenance market for more than 30 years. They are a natural fit with very complementary market positions. Park Place’s experience and scale are well-suited to complete this acquisition successfully,” said Dan Stone, Interim CEO of Curvature. “This is a win for our team and for our customers, allowing us to continue our focus on exceptional customer service, while providing a wider range of new solutions to meet our customers’ needs today and in the future.”

The acquisition provides new opportunities to introduce Curvature’s customers to Discover, Monitor, Support, Optimize (DMSO), a fully integrated approach to managing critical infrastructure. In 2020, Park Place introduced and developed DMSO in response to customers’ needs to maximize uptime, create cost efficiencies, enable greater infrastructure control and visibility, and enhance asset performance.

“The TPM market has remained strong and continues to see demand given the need for remote services during what’s become a protracted pandemic environment,” said Rob Brothers, program vice president for IDC’s data center and support services. “With this merger, customers can expect expanded coverage in both geography and equipment, as well as access to more parts locations, call centers, and engineering talent.”

Park Place Is a 2020 NorthCoast 99 Award Winner

Sam Kim — Tue, 01 Sep 2020 04:00:00 +0000

Park Place Technologies is proud to be recognized by ERC as one of 99 great Northeast Ohio workplaces for top talent. This is the 11^th consecutive time that our organization has received the NorthCoast 99 Award.

NorthCoast 99 is an annual recognition program and event in its 22nd year that honors 99 great Northeast Ohio workplaces for top talent. “More than a business award or event, NorthCoast 99 is a yearlong research project that ERC established to help employers make a notable difference not only in the lives of their employees, but also in the economic vitality of their communities,” said Samantha Marx, ERC director of client service, who oversees the program.

NorthCoast 99 winners participated in a rigorous application process that asked for detailed information on how their organization addresses top-performer attraction, development, and retention in the following areas: organizational strategy, policies, and benefits; talent attraction, acquisition, and onboarding; employee well-being; employee engagement and talent development; total rewards; and diversity and inclusion.

“Through this award, we’ve demonstrated that we’re committed to being a great workplace, and great workplaces are created because of what we all do on a daily basis,” said Chris Adams, Park Place President and CEO.

“Especially during these unprecedented times, we’re thrilled to recognize and celebrate this year’s NorthCoast 99 award winners! Winning organizations are elevating the employee experience with increasingly progressive and innovative HR practices and benefits that are critical in today’s market. We look forward to sharing the success stories of our esteemed winners,” said Kelly Keefe, president of ERC.

The 2020 NorthCoast 99 Awards program is sponsored by Anthem Blue Cross and Blue Shield; CareerCurve; Cleveland Magazine; ERChealth; Gino’s Awards; Impact Architects; Maloney + Novotny; Wayfind Creative; Meyers, Roman, Friedberg & Lewis; Oswald Companies; Staffing Solutions Enterprises; and Ultimate Software.

Park Place Technologies Named to Inc. 5000 List for the Eighth-Consecutive Year

Craig Wade — Wed, 12 Aug 2020 04:00:00 +0000

Park Place Technologies has received its eighth-consecutive listing on Inc. Magazine’s 39th annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. In hyper-growth mode through strategic M&A efforts and strong organic sales, Park Place Technologies has expanded its global footprint to more than 150 countries, supporting 58,000 unique data centers, while maintaining a 98 percent customer retention rate with its 17,000 clients. Park Place ranked No. 2404 this year. Park Place was ranked No. 2,615 in 2019, and 3,173 in 2018. Fewer than 1 percent of companies on the Inc. 5000 have made eight appearances on the list in its 39 years.

“Park Place Technologies does not take for granted the honor of being included on the Inc. 5000,” Park Place Technologies President and CEO Chris Adams said. “We continue to grow strategically, to best serve our clients, lead the industry in innovation and make Park Place a destination employer.”

Park Place Technologies, founded in 1991, simplifies the management of complex technology environments for more than 17,000 customers worldwide. We provide exceptional global service for data center storage, server and network hardware for all tier one OEM equipment. Our worldwide network of more than 400,000 parts stored regionally, locally and on-site allows for fast parts distribution and service to drive Uptime.

Park Place responded to customer input and created a new technology service category – Discover, Monitor, Support, Optimize (DMSO) – a fully integrated approach to managing critical infrastructure. Our industry-leading and award-winning services include Park Place Managed Services, Entuity network management software, and our Enterprise Operations Center.

Companies on the 2019 Inc. 5000 (which are listed online at Inc.com, with the top 500 companies featured in the September issue of Inc., available on newsstands August 14) have been very competitive within their markets. Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.

Park Place Technologies Introduces ParkView Business Unit and Expanded Service Set, Advancing its DMSO Strategy

Craig Wade — Tue, 11 Aug 2020 04:00:00 +0000

Park Place Technologies, a global IT leader focused on optimizing data centers and IT infrastructure for 17,000 customers, announced the creation of a new ParkView business unit and full suite of managed services on the company’s flagship ParkView platform. The new product suite underpins Park Place’s commitment to empower customers to efficiently Discover, Monitor, Support and Optimize (DMSO) their IT infrastructures and cloud computing environments. According to IDC, DMSO is a market opportunity that is expected to grow to $228 billion annually by 2023.

“Managing IT infrastructures has become more complex as companies support platforms on-premises, in public and private clouds, at the edge and networks and operation centers that span the globe,” said Chris Adams, President and CEO of Park Place Technologies. “Our expanded suite of ParkView managed services helps organizations meet the need for cross-network support for managing critical infrastructure, while eliminating chaos and accelerating business transformation.”

The new services within the ParkView unit, which complement our established ParkView Hardware Monitoring include:

ParkView Discovery – A managed service platform that provides customers with a holistic, accurate listing of all data center assets within their IT environments and across all OEMs. The service provides automated IT asset discovery and dependency mapping, comprehensive coverage of servers (physical, virtual & cloud), desktops, peripherals, and edge devices. Customers can view assets by class (server, storage, networking), OEM or serial number. With ParkView Discovery, customers can reduce software licensing costs and maintenance costs.

ParkView Network Analytics (PVNA) – Combines a real-time network path discovery tool with ParkView’s rich network data to illustrate, monitor, and alert where an application’s traffic is traveling over the network and cloud. PVNA ensures the network is always up to date, including key administrative functions that ensure all activities, such as application patches and device and path changes, are handled promptly.

ParkView Network Analytics provides a clear focus on maintaining VPN performance, which is critical to ensure that end-users working remote remain as productive as if they were in the office. PVNA’s proactive monitoring will show where more VPN tunnels are needed to accommodate users, guaranteeing everyone can be productive 24/7. PVNA’s SurePath Application Path Monitoring equips IT teams to understand how applications like Salesforce, Microsoft Outlook, and Oracle Databases, among others, are operating.

ParkView OS Monitoring – A managed solution for server and storage monitoring at the software level to include Linux, Windows, and VM.

“DMSO is something which is a positive for the industry. Park Place is able to lead on that because they’ve defined it,” said Paul Alexander, Head of Technical Services, STEM Faculty, The Open University. “They understand where the industry is going. Obviously there’s a lot going into the cloud, and in some cases, it’s going to be a hybrid. I feel like the industry needed to find a new direction and DMSO is an evolution.

“It’s very clear a lot of people who run data centers don’t know what equipment they have. So, the first problem that you need to solve on the roadmap is discovery, and that’s key as part of DMSO. Once you’ve discovered it, you need monitoring. And if these things were integrated well, like through ParkView, that’s a winning solution. I think then the natural progression from that is to support. Optimization totally goes hand-in-hand from there, and it covers a multitude of different platforms.

“I think the industry as a whole is likely to move towards DMSO.”

“The industry is facing a great challenge in adapting to the new reality of remote and hybrid workforces,” said Roy Illsley, Chief Analyst for Enterprise IT at Omdia. “One of the implications of this will be a significant pressure on IT budgets. Omdia forecasts that 2020 IT budget spending will be -2.87% lower than 2019. Therefore, adopting a new approach to manage the infrastructure and optimizing it to deliver a better service at lower cost will be key criteria for CIOs. Omdia considers that the new DMSO category will help companies ensure their infrastructure and costs can sustain business in the new era of work and be prepared for the next crisis when it inevitably comes.”

ParkView Discovery and ParkView Network Analytics are available now. ParkView OS Monitoring will be available in November 2020.

Park Place Technologies Introduces DMSO, a New Industry Category that Elevates IT Infrastructure Services to Accelerate Business Transformation

Craig Wade — Tue, 11 Aug 2020 04:00:00 +0000

Park Place Technologies, a digital infrastructure management company that simplifies the administration of complex technology environments worldwide, today introduced DMSO, a fully integrated approach to managing critical infrastructure. DMSO is a simplified and automated approach to Discovering, Monitoring, Supporting and Optimizing digital infrastructures to maximize uptime, create cost efficiencies, enable greater infrastructure control and visibility, and enhance asset performance. The DMSO market is expected to be $228 billion annually by 2023.

As businesses continue their digital transformations, they depend on data that resides on-premises, in public and private clouds, devices at the edge and networks and operation centers that span the globe. Managing these complex environments is increasingly becoming more difficult. Exponential increases in time, labor and cost, as well as the complexity of navigating a maze of service providers to establish clear accountability and support, requires a more intelligent and flexible approach. With DMSO, Park Place clients will maximize uptime, improve operational speed, eliminate IT chaos, and boost return on investment – ultimately accelerating their digital transformations.

“Data centers have changed, and the concept of infrastructure continues to evolve radically as businesses move to implement digital transformation in its many forms,” said Chris Adams, CEO of Park Place Technologies. “This requires a more strategic approach to maintain physical and virtual infrastructures and gain insights through automation and analytics. This is the genesis of DMSO and we are confident that it represents a new way to deliver value and help transform critical infrastructure into a strategic business asset.”

Defining DMSO

Park Place Technologies, in consultation with industry analysts and Park Place customers, leveraged three decades of insight gained from providing global hardware maintenance for 17,000 customers in 58,000 data centers across 150 countries. Park Place has an impeccable record, delivering a 97 percent first-time fix rate and a 31 percent faster mean time to repair (MTTR) and carries a 97 percent customer satisfaction rate. This experience fueled the innovation that developed DMSO to provide comprehensive infrastructure control and visibility. Through a single pane of glass, DMSO will offer a view up and down the technology stack, including hardware, operating systems, networks, databases, applications, and the cloud, for customers to:

Discover – Holistic, accurate listing of data center assets across OEMs, with automated IT asset discovery and dependency mapping and comprehensive coverage of servers (physical, virtual, and cloud), desktops, edge devices and peripherals;
Monitor – Server and storage monitoring hardware (storage, server and network) and software (OS Monitoring, Linux, Windows, VM)
Support – Event filtering and remediation for hardware, operating systems and network hardware (predictive/proactive alerting and ticket integration) OS remediation (patch management, updates) and network incidents (management, configuration, root cause)
Optimize – Enable client efficiencies and ensure uptime with capacity management, CPU utilization and cloud cost controls).

Uniquely Positioned to Deliver on the Promise of DMSO Leveraging Global Infrastructure

Park Place Technologies’ aggregated service delivery platform monitors and remediates hardware, networks, operating systems and applications. Recent strategic acquisitions, such as the network operations center of IntelliNet, and global network monitoring service Entuity, add new depth and breadth and demonstrate a commitment to advancing DMSO and the future of digital infrastructure. These are in addition to the dozen other acquisitions made in the US, UK, Latin America and APAC over the last few years.

The acquired technologies dovetail with and strengthen ParkView, which delivers an automated monitoring service and will extend beyond the hardware layer into software to include both operating systems and virtual servers, furthering the company’s DMSO capabilities. Together with a commitment to continue to add expertise and presence around the world, Park Place Technologies is uniquely suited to advance the DMSO category for the future of digital infrastructure.

An Opportunity Underpinned by Healthy Growth

Demand for DMSO is fueled by a healthy and growing infrastructure market, estimated by industry analysts to reach $228 billion by 2023 (inclusive of dedicated and shared equipment and services). Additionally, the market for data center and network maintenance is expected to exceed $185 billion annually.

“In this digital era, it is imperative that companies put an emphasis on fixing problems before they happen,” said Rob Brothers, program vice president, datacenter and support services, IDC. “This new approach to infrastructure management will enable providers like Park Place Technologies to be proactive about identifying and correcting potential problems for customers before they result in potential downtime which could cost them money.”

Information technology decision makers agree. A recent survey found that 35 percent cannot seamlessly monitor and optimize cloud capacity and configurations, and 36 percent are missing single-source visibility and monitoring. The issue of a lack of in-house expertise to act and respond to performance alerts and alarms affected 39 percent of respondents.

“DMSO is something which is a positive for the industry,” said Paul Alexander, Head of Technical Services, STEM Faculty, The Open University. “Park Place is able to lead on that because they’ve defined it. They understand where the industry is going. Obviously there’s a lot going into the cloud, and in some cases, it’s going to be a hybrid. I feel like the industry needed to find a new direction and DMSO is an evolution.

“It’s very clear a lot of people who run data centers don’t know what equipment they have. So the first problem that you need to solve on the road map is discovery, and that’s key as part of DMSO. Once you discovered it, you need monitoring. And if these things were integrated well, like through ParkView infrastructure management services, that’s a winning solution. I think then the natural progression from that is to support. Optimization totally goes hand-in-hand from there, and it covers a multitude of different platforms. I think the industry as a whole is likely to move towards DMSO.”

John Parlee named Chief Information Security Officer for Park Place Technologies

Sam Kim — Tue, 14 Jul 2020 04:00:00 +0000

Park Place Technologies, a global IT leader focused on optimizing data centers and IT infrastructure for 17,000 customers, today announced that John Parlee has joined the company as Chief Information Security Officer. As CISO, Parlee will be responsible for maintaining the Park Place Technologies information security program, and ensuring that information and associated technology, applications, systems, infrastructure and processes are adequately protected for our customers and employees.

Adding Parlee to the existing security team advances a market-leading security strategy for Park Place’s third-party maintenance. Currently providing remote hardware monitoring, the company is increasing its focus on security as it prepares to expand its service offerings to discovery and network analytics. The move validates security as a top priority for Park Place and its customers as the company continues to invest in cybersecurity resources to ensure data and customers are protected.

Parlee will lead development and implementation of the Park Place security strategy, management of security threats and vulnerabilities, and compliance with relevant security requirements and privacy laws.

Parlee is a seasoned information security leader, most recently serving as Director of Information Security at VMware Carbon Black where he led strategic information security efforts including architecture, engineering, and risk mitigation. He also served as Head of Information Security for the Cognex Corporation and as a Security Engineer for the MITRE Corporation.

Parlee holds degrees from Carnegie Mellon University and the United States Military Academy at West Point. He served as a Captain in the United States Army and the United States Army Reserve.

“I am impressed with Park Place’s mission and commitment to customers,” said Parlee. “I look forward to working with the innovative team at Park Place to ensure that security and privacy are top priorities as the company continues to rapidly grow.”

“The addition of John and his security expertise to our team will strengthen our ability to fulfill compliance requirements and minimize risk. His appointment demonstrates that we take the security of our customers very seriously,” said Chris Adams, President and CEO, Park Place Technologies.

Park Place acquires Third Party Maintenance provider Custom Hardware Engineering & Consulting INC.

Sam Kim — Tue, 02 Jun 2020 04:00:00 +0000

Park Place Technologies announced it has acquired Custom Hardware Engineering & Consulting, Inc. (CHE), a Missouri-based third party maintenance provider. Park Place Technologies, the globally preferred partner for third party management of IT data center equipment since 1991, will acquire all of CHE’s business, enabling Park Place Technologies to further expand its operational depth.

Park Place Technologies will leverage CHE’s specialty in helping companies get better data center ROI from their multi-platform, enterprise systems. Since 1997, CHE has provided large-class enterprise clients with independent, multi-vendor third party maintenance support services for disk and tape storage, networking, mainframes and mid-range server hardware equipment located in data centers throughout the United States. CHE is particularly strong in the government vertical and has deep Enterprise Storage and Mainframe skills which complement Park Place Technologies’ breadth of knowledge.

As a result of the acquisition, CHE’s customers will receive many benefits including, access to innovative products such as Park Place Technologies’ ParkView^TM and Entuity Network Analytics. ParkView is a fully automated maintenance service that streamlines the hardware support process and helps data centers boost Uptime. Entuity Network Analytics automates network discovery and uses intuitive workflows that make it easy to identify when there are issues within the customer’s network operations. Customers will also experience greater support throughout their product life cycle and will have access to Park Place’s global, multilingual 24-hour support centers and a vast, global supply chain. Park Place Technologies’ customers will benefit from access to more engineers and enhancing technology capabilities as a result of the acquisition.

Customers have 24/7/365 access to Central Park, a portal that allows clients to view all their active Park Place contracts. Here, clients can view open/closed tickets; submit a ticket; add equipment; and update, enable or disable technical contacts per location.
“With this acquisition, Park Place further strengthens its engineering and parts advantages in the United States,” said Chris Adams, President and CEO, Park Place Technologies. “We look forward to bringing our award-winning proactive maintenance services and global support to CHE customers.”

“CHE is very excited about this opportunity for its customers and company,” said David York, President and CEO of Custom Hardware Engineering & Consulting, Inc. “The growth and expansion possible from CHE’s innovative technologies coupled with Park Place’s established platforms, will be well received in the industry and beneficial to all parties.”

Agile Equity, based in New York City provided exclusive investment banking services to CHE on its sale to Park Place Technologies. Dave Cummings, Managing Partner, noted “there’s a fantastic strategic fit between the companies and we are pleased to have facilitated the transaction for the shareholders.”

This is the second acquisition for Park Place Technologies in 2020 and its 14^th since 2016. In January 2020, Park Place acquired the network operations center of Cleveland-based IntelliNet.

Park Place Technologies Expands Executive Team with New CFO and Chief Revenue Officer

Craig Wade — Wed, 27 May 2020 04:00:00 +0000

Park Place Technologies, the global leader in IT Data Center maintenance, monitoring and support, today announced that Andrew Gehrlein has joined the company as Chief Financial Officer and Michael Vedda has joined the company as Chief Revenue Officer. Both appointments continue to fulfill the company’s strategic plans.

Andrew Gehrlein

As CFO, Gehrlein will oversee Park Place’s overall financial strategy, including reporting, capital allocation, and treasury. He will join a leadership team engaged in further strengthening the company’s internal and customer-facing capabilities. Gehrlein brings nearly 30 years of experience to Park Place Technologies, most recently serving as CFO of Valtris Specialty Chemicals in Independence, Ohio. At Valtris, Gehrlein led a team through financial planning and analysis, credit market activities, private equity sponsorship, board relations, and mergers and acquisition diligence and integration. His previous roles include more than a decade as CFO for ERICO International Corporation, in Solon, Ohio, and Controller for Chart Industries, Inc., formerly headquartered in Garfield Heights, Ohio.

Gehrlein inherits the role from Tony Tricarichi, who is retiring after serving Park Place as CFO since 2017.

“I am excited to join the Park Place team and guide the company’s remarkable organic and acquisition-driven financial growth,” Gehrlein said. “Park Place Technologies has maintained a sterling financial record and it will be a great opportunity to help protect the company’s immediate and long-term interests.”

“Andy has overseen some challenging and highly successful financial growth opportunities,” said Chris Adams, President & Chief Executive Officer, Park Place Technologies. “He will help drive our high-performance culture with our private equity investors and guide Park Place’s finances through rapid global expansion. We are incredibly pleased to have Andy join the Park Place team.”

Michael Vedda

As CRO, Vedda will drive revenue globally for Park Place Technologies across all strategic business units. In this role, he will be responsible for:

Global revenue growth, overseeing organic sales and acquisitions
Global sales leadership, leading a team of established sales veterans
Global sales recruitment, guiding retention, training, and development

Well-suited to help drive the company’s ambitious growth plans, Vedda brings nearly 25 years of professional experience to Park Place Technologies, most recently serving as Dell EMC Vice President of Sales for the Americas, Data Protections Solutions. In more than 15 years at Dell, his roles included leading a specialty business overseeing sales strategy, sales operations, demand and revenue generation, and profitability. Vedda also served in several sales leadership roles across Asia and Europe during nearly a decade at Parametric Technology Corp. He began his career after graduating with a Bachelor of Science degree from Miami University in 1991.

“The chance to work with this world class leadership team while driving strategic planning, revenue growth, profitability, and corporate culture globally makes Park Place a perfect fit,” Vedda said. “I am excited to contribute to a dynamic Cleveland-based leadership team that is experiencing unprecedented global growth. It’s an exciting time to join Park Place, a true market leader, as they expand their maintenance services to incorporate Discovery, Monitoring, Support, and Optimization. As organizations continue to focus on digital transformation, they will lean into strategic partners that can help IT drive value back into their business. Our services and software solutions are uniquely positioned to do just that.”

“Michael has a proven track record, consistently exceeding quotas and building highly successful and loyal international teams,” said Chris Adams, President & Chief Executive Officer, Park Place Technologies. “Michael’s on-the-ground experience living in Asia and Europe, along with nearly 25 years of sales leadership experience, are going to greatly enhance our industry-leading sales team and the positive momentum we’re achieving in the market.”

Park Place Technologies appoints Mohammed Atif as Business Development Director for India

Ed Kenty — Mon, 04 May 2020 04:00:00 +0000

Park Place Technologies, the global leader in IT Data Center maintenance, monitoring and support, today announced that Mohammed Atif has been appointed as the Director of Business development for India.

Atif brings more than 19 years of experience in the IT Service industry, with proven expertise in leading sales initiatives and partnerships. With previous experience in third party maintenance and across system integrators, Atif has been hired to manage Park Place’s expansion in India, emphasizing the potential for growth in supporting complex data centre environments.

Prior to joining Park Place Technologies, Atif served as Territory Manager at Evernex for more than four years. He was responsible for managing the Middle East, India & Bangladesh market. He also worked with Alpha Data which is a leading system integrator in the UAE.

Simon Bitton, Park Place Technologies Director of Marketing, EMEA and APAC, said, “We are delighted to welcome someone of Atif’s caliber onboard to support Park Place’s operations in India. Atif has extensive knowledge of the industry and understanding of various market segments. His role will be crucial to grow our client and partner network in India while generating new business opportunities for Park Place.”

“I am delighted to join Park Place Technologies at this interesting juncture in our journey given the promising potential for the data centre market in India,” Atif said. “I believe customer focus requires obsessive knowledge of what your customers need, and how to deliver. I look forward to using my expertise and insights to strengthen Park Place’s position in the third party maintenance space.”

Park Place Pitches in With Hospital Meal Donations

Ed Kenty — Thu, 30 Apr 2020 04:00:00 +0000

Park Place Technologies is stepping up to the plate during the COVID-19 crisis.

Make that plates, as in lunch plates.

Park Place, a global leader in IT Data Center maintenance, monitoring and support is donating 300 lunches to the University Hospital Ahuja Medical Center in Beachwood, Ohio today.

Turner Sports reporter Allie LaForce, daughter of Park Place Business Development Executive Wade LaForce, is working with her husband, former Indians pitcher Joe Smith, to deliver meals to hospitals locally, in Greater Cleveland, and in Houston, where Smith currently plays for the Houston Astros.

The couple collaborates with Athletes and Causes, a charitable organization that operates Project Frontline, the foundation through which LaForce and Smith provide meals to health care workers on the frontlines of the coronavirus pandemic. The couple met while LaForce worked as a Cleveland Fox 8 reporter and Smith pitched for the Indians.

After Wade shared his daughter’s work with his Park Place co-workers, management quickly asked how Park Place could help. Pizzazz, based in Mayfield Village, is making the meals that will be delivered throughout April. Several members of the Gaspar family, owners of Pizzazz, work for Park Place. It’s another connection and a great way to support two Park Place families and Park Place client, University Hospitals.

“Park Place services hundreds of health care facilities around the globe, and we are witnesses to the dedication and sacrifice our heath care workers are making,” said Park Place President and CEO Chris Adams. “We want to make sure we show our appreciation and gratitude to those on the front line of this crisis.”

Allie LaForce said the donation is much needed.

“This generous gift of 300 meals says a lot about Park Place as a corporate citizen,” she said. “I hope many other area companies see this and pitch in as the pandemic wears on.”

CEO Adams said Park Place will continue to collaborate with LaForce and Smith.

“We thank Allie and Joe for their leadership and work and will stay connected to them and our local health care workers,” he said.

Donations to Project Frontline can be made here: https://www.athletesandcauses.org/project-frontline

New Entuity Network Analytics release empowers better end-user experience; boosts application and service performance.

Sam Kim — Wed, 12 Feb 2020 04:00:00 +0000

Entuity®, a Park Place Technologies company, today announced Entuity V18, the latest version of enterprise network monitoring software. The new release offers increased effectiveness and efficiency of IT operations through enhanced mapping capabilities and an enriched monitoring of the application path across the network. Both of these advances contribute significantly to increased uptime and improved performance of applications and services on the network and in the cloud, which translate to a better end-user experience.

“Applications and services, regardless of how the end-user accesses them, is where the rubber really meets the road for business,” said Lee Walker, CTO of Entuity. “With Entuity V18, we’re giving IT professionals the visibility, control and insights they need to be more proactive and strategic about their network, and the performance of the applications and services that run on them.”

Entuity now integrates Google Maps directly into its dashboard framework, allowing users to automatically plot network Views on an interactive Google Map that shows their geolocation, as well as incident health within that View. All-in-one screen View details are available by hovering over a marker. The View markers can be set to pulse on key incidents, providing a quick visual notification for Network Operations Centers and Enterprise Operations Centers. For global IT organizations with multiple networks, these maps offer consolidated, at-a-glance visibility worldwide, in country, or in a specific location, helping IT teams resolve issues faster and ensure more uptime.

Entuity’s SurePath Application Path Module removes the complexity of managing how the network supports each application or service in the cloud, fulfilling a growing need to ensure application performance in the hybrid and multi-cloud environments businesses depend on. SurePath equips IT teams with an efficient way to manage applications such as e-commerce, Outlook 365, CRM, etc. It provides visibility into the application’s path across the network and through the cloud, along with related performance metrics to help identify and resolve the cause of application issues. Extending these management capabilities to the cloud is vital to maintain excellent end-user experiences.

When the network is out of an IT professional’s control, such as when application traffic travels to and from the cloud over a service provider’s network, it can be more difficult to identify the problem areas. In this case, SurePath provides a full view of an application traffic path, helping IT professionals work with service providers to isolate and resolve issues that are slowing an application’s performance as it travels over a service provider’s network.

Entuity Network Analytics empowers IT professionals to discover, monitor, manage, and optimize the entire network across countless devices supplied by a host of vendors out of the box. Designed for enterprises and MSPs, Entuity’s automated and enterprise-ready network intelligence simplifies network and application performance monitoring to ensure great end-user experiences in the digital workplace.

About Park Place Technologies

Park Place Technologies has been the preferred partner for third party management of IT data center equipment since 1991, leveraging insights from its 17,000+ customers and servicing all tier-one OEM equipment. As a single source for award-winning data center hardware maintenance, storage and server monitoring, Network Performance Monitoring (Entuity Network Analytics), and Enterprise Operations Centers, Park Place Technologies simplifies the management of complex hybrid environments to maximize uptime, improve operational speed and accelerate business transformation. Park Place Technologies can be found in 58,000 data centers in more than 150 countries.

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Entuity is a registered trademark of Park Place Technologies. All other marks and names mentioned herein are the property of their respective owners.

Park Place Technologies acquires IntelliNet’s network operation center, adding capabilities to monitor and remediate across applications and operating systems

Park Place Engineer — Wed, 08 Jan 2020 04:00:00 +0000

CLEVELAND, OH – Park Place Technologies announces the acquisition of the network operations center (NOC) business of Cleveland-based IntelliNet Corporation.

Since 1991, Park Place Technologies has been the preferred partner for IT data center hardware maintenance and support services globally. IntelliNet’s NOC is the second acquisition for Park Place that is outside the third-party hardware maintenance space. The first was Entuity, a network analytics business, acquired in 2019. Together, these new offerings provide services to improve IT performance and drive digital transformation.

“Adding NOC capabilities to our portfolio, which includes Entuity Network Analytics (ENA), furthers our mission to help customers discover, monitor, support and optimize their data centers,” said Chris Adams, President and CEO, Park Place Technologies. “Now we offer our customers an aggregated service delivery platform with the ability to monitor and remediate hardware, networks, operating systems and applications.”

IntelliNet’s NOC is Park Place Technologies’ 13^th acquisition since 2016 and its first in 2020, following the 2019 acquisitions of Entuity in August and UK-based MCSA Group Limited in April. Acquisitions in 2018 included Latin America-based CMG-Nicsa, Singapore-based Axentel Technologies and Houston-based Solid Systems CAD Services (SSCS).

Media Contacts

Jennifer Deutsch
Chief Marketing Officer
Phone: 1-877-778-8707
Email: jdeutsch@parkplacetech.com

Michael Miller
Global Content & Communications Manager
Phone: 1-877-778-8707
Email: mmiller@parkplacetech.com

Park Place Technologies wins CRN Triple Crown Award

Craig Wade — Wed, 09 Oct 2019 04:00:00 +0000

CLEVELAND, OH – CRN®, a brand of The Channel Company, has recognized Park Place Technologies as a 2019 Triple Crown Award winner. Park Place Technologies provides maintenance and support for the world’s largest data centers and IT infrastructures, including servers, storage and networks.

CRN Triple Crown Award winners rank among the largest IT solution providers in North America in terms of revenue on the Solution Provider 500 list. They are also among the fastest-growing organizations in the channel today on the Fast Growth 150 list and have made the Tech Elite 250 list by receiving the highest-level certifications from leading vendors. It is a great accomplishment for a solution provider to earn a spot on any of these lists, so being named to all three deserves special attention.

“Park Place owes its gratitude to the channel partners and vendors who inspire our drive for service quality and who partner with us on so many global accounts,” said Chris Adams, Park Place President and CEO. “We know vendors and partners want to work with collaborative and positive organizations that benefit their end users, and this high honor is a true result of our efforts to meet and exceed their standards.”

Now in its sixth year, the Triple Crown Award recognizes solution providers that outshine their IT channel peers. It is awarded to the top solution providers in North America based on revenue, growth, and technical expertise. Park Place also won the CRN Triple Crown in 2016.

“Triple Crown Award winners have pulled off the trifecta — they’re among the top solution providers in North America according to revenue, have experienced substantial growth over the past year, and are committed to building and maintaining the technical skills needed to provide customers with the highest level of service,” said Bob Skelley, CEO of The Channel Company. “We are honored to recognize these solution providers as Triple Crown Award winners for their exceptional achievements across the IT channel.”

This year’s Triple Crown Award winners will be featured in the October issue of CRN Magazine and can be viewed online at www.crn.com/triplecrown.

Park Place Technologies awarded sole supplier status by the Scottish Government

Craig Wade — Tue, 01 Oct 2019 04:00:00 +0000

London, United Kingdom – Park Place Technologies, a leading global provider of data centre hardware maintenance, has been awarded status as the sole supplier on Scotland’s Server and Infrastructure Maintenance Framework.

The framework is administered by the Scottish Government and provides services to Scotland’s public sector. The deal is believed to be worth around £5m over a 2-year period with an option to extend for a further two years, and had 5 other companies alongside Park Place Technologies in the running.

The framework is live and will support local government, education, national government and other public bodies while offering core IT support and infrastructure services. These services to be procured on the framework can include but not limited to; server hardware maintenance, identification of hardware failure, warranty management, and the installation of replacement hardware and components.

Commenting on the news Chris Adams, CEO, Park Place Technologies, said; “We are deeply honoured to be awarded sole supplier status. It’s a role we are looking forward to immensely as it will give us the opportunity to improve public sector experiences in the region and support some of the most nimble and forward-thinking organisations Scotland has to offer.”

By awarding the contract to Park Place Technologies, public sector organisations are likely to receive multiple benefits including 24/7 availability to a dedicated team of specialist technology experts. All services will be delivered from a local Scottish office, based in Glasgow, which will provide local knowledge and insight, as well as helping to reduce costs by having all the necessary expertise close by. Local support teams will also have access to Park Place Technologies multinational services too.

“The point of this framework is that Scottish public sector bodies no longer need to worry about procurement when it comes to server and IT maintenance. Park Place Technologies was appointed following a comprehensive tender exercise, under EU public procurement regulations, which means quality and consistency is assured – something businesses of any size should feel good about”, said Adams

More information on the Server Maintenance framework can be found on the Scottish Procurement’s website.

Park Place continues its strong growth trajectory welcoming Dave Cox as Chief Operating Officer

Michael Cantor — Tue, 24 Sep 2019 04:00:00 +0000

Park Place Technologies, one of the fastest growing tech companies and global leader in third-party maintenance today announced Dave Cox has joined the company as Chief Operating Officer. In this role, Dave will oversee all global operations for the company, helping to scale recent growth and maintain Park Place Technologies’ commitment to innovation while continuing to deliver superior customer service.

Dave joins on the heels of rapid global growth for the company. In July, GTCR, a Chicago-based private equity firm, agreed to sell a stake in Park Place Technologies to Charlesbank Capital Partners, a Boston-based private equity firm. Following this news, and an impressive 24-month acquisition streak, Park Place Technologies announced in August its acquisition of Entuity, a network analytics software provider and the company’s first acquisition outside the third-party maintenance space.

“We’ve had strong momentum over the past few months as we create new and exciting opportunities for our organization and customers. At the same time, we are bringing seasoned, top-notch tech leadership talent into the fold to amplify our abilities even further,” said Chris Adams, President and CEO of Park Place Technologies. “Dave brings more than 15 years of highly applicable senior management and operations experience to the Park Place leadership team. He has an impressive track record and clear vision for taking our organization to the next level. Dave is a strategic addition and critical player as we continue to grow our business beyond third-party maintenance.”

“As a market leader, Park Place Technologies has demonstrated its innate ability to expand rapidly without compromising its focus on driving customer value and cultivating a highly-desirable company culture,” said Cox. “I see tremendous opportunity ahead for Park Place Technologies, its customers and partners. I am eager to work closely with Chris and the entire leadership team to expand our global footprint while enhancing our customers’ experience.”

Before joining Park Place Technologies, Dave served as Chief Customer Success Officer at fintech software provider eFront, helping to transform the company’s function holistically by implementing tailored management programs to streamline operations and staffing. Prior to eFront, Dave spent nearly 11 years at EMC across support, professional services, and consulting. His responsibilities ranged from driving strategy to operational transformation across EMC’s global services organization, as well as business unit P&L leadership. Additionally. Dave was a consultant with McKinsey & Co., where he focused on the high-tech sector and spent eight years in the U.S. Navy as a submarine officer.

Park Place Technologies wins 10th NorthCoast 99 Award

Craig Wade — Thu, 22 Aug 2019 04:00:00 +0000

CLEVELAND, OHIO – Park Place Technologies, the global leader in third-party service and support solutions for IT infrastructures, has been recognized by ERC as one of 99 great Northeast Ohio workplaces for top talent. This is the 10^th consecutive time that Park Place has received the NorthCoast 99 Award, which places the firm in the prestigious Legacy category.

NorthCoast 99 is an annual recognition program and event in its 21st year that honors 99 great Northeast Ohio workplaces for top talent. “More than a business award or event, NorthCoast 99 is a yearlong research project ERC established to help employers make a difference in the lives of people working and living in our 22-county region,” noted ERC senior vice president Carrie Morse, who has overseen the program for the last 17 years.

NorthCoast 99 winners participated in a rigorous application process that asked for detailed information on how their organization addresses top-performer attraction, development, and retention in five distinct areas: organizational strategy, policies, and communication; recruitment, selecting, and onboarding; employee well-being; employee engagement and development; and total rewards.

“Our leadership team emphasizes an employee culture, from our HR wellness programing to our benefits packages to the daily impact of our new headquarters renovations,” said Chris Adams, Park Place President and CEO. “Being placed in the NorthCoast 99 Legacy category for 10 consecutive years is humbling and exciting, especially since our employee count and global footprint is several times greater than what it was in 2009.”

“We’re thrilled to recognize and celebrate this year’s NorthCoast 99 award winners! With unemployment at a 49-year-low, the benchmarks for attracting, engaging, and retaining employees are higher than ever. Year after year, winning organizations are raising the bar with increasingly progressive and groundbreaking HR practices and benefits that elevate the experience of their employees,” said Kelly Keefe, president of ERC.

Park Place Technologies strengthens its vision with groundbreaking deal for network analytics software provider Entuity

Craig Wade — Tue, 06 Aug 2019 04:00:00 +0000

CLEVELAND, OH – Park Place Technologies today announced that it has signed an agreement for the acquisition of Entuity, a global network performance monitoring software company with offices in Boston and London. This will be Park Place’s first acquisition outside of the third-party maintenance category.

Park Place Technologies is the global leader in third-party maintenance for data center hardware, and this software acquisition will be a key component of its multi-vendor service delivery model. Following the acquisition, Park Place will stand apart as the only multi-vendor, global hardware maintenance provider that offers customers monitoring, automated maintenance, Network Operations Center (NOC) services, event management, probable cause and IT Data Analytics across a single pane of glass.

For over 20 years, Entuity has focused on network performance monitoring to ensure uninterrupted service delivery. Entuity provides the analytics needed to keep networks performing and visibility into issues before they impact business services. Entuity is a perfect complement to Park Place Technologies as both organizations are customer-centric, have a deep-seated commitment to their employees and are laser-focused on maximizing customer uptime.

“This acquisition represents a milestone for Park Place Technologies as we welcome Entuity, a highly regarded network performance monitoring provider into the Park Place family,” said Chris Adams, President and CEO, Park Place Technologies. “When Entuity is integrated with our award winning ParkView monitoring product, we will deliver enhanced network visibility and NOC services, driving uptime for our global customer base.”

“It is exciting to see how this partnership will yield mutual benefits for both companies and their customers across the globe,” said Stephen Woodard, President and CEO, Entuity. “Entuity’s auto discovery and inventory capabilities, live topology, event management and probable cause analysis strengthens Park Place’s existing innovations and industry-leading solutions such as ParkView.”

ParkView is a secure, hosted monitoring service that proactively identifies component failures and probable cause across a single pane of glass. ParkView delivers an automated service for customers with near-term plans to extend beyond the hardware layer into software to include both operating systems and virtual servers. Entuity network performance monitoring strengthens this vision.

This will be Park Place Technologies’ 12^th acquisition since 2016 and second in 2019, following the acquisition of UK based MCSA Group Limited in April. Acquisitions in 2018 included Latin America-based CMG-Nicsa, Singapore-based Axentel Technologies and Houston-based Solid Systems CAD Services (SSCS). Together, these acquisitions extend Park Place Technologies’ presence worldwide and represent the company’s ongoing commitment to servicing the growing needs of its global customer base.

Park Place Technologies Media

Jennifer Deutsch | Chief Marketing Officer
Main 877-778-8707 | Direct 440-991-3105

Michael Miller | Global Content and Communications Manager
Main 877-778-8707 | Direct 440-683-9426

Park Place Technologies unveils redesigned Mayfield Heights Headquarters

Craig Wade — Tue, 30 Jul 2019 04:00:00 +0000

CLEVELAND, OH – Park Place Technologies, the global leader in storage, server, and networking hardware maintenance, has completed a $3.5 million renovation of its Mayfield Heights, Ohio headquarters. The new amenities and technologies installed as part of this renovation offer a modernized, engaging environment for employees and customers. The project, conducted with leading design and architecture firm Vocon, provides employees and customers with new meeting and workspaces along with productivity and wellness enhancements to augment the company’s ability to deliver on its employee promise.

At the core of the project is the UpTime Café, a coffeehouse and market that uses the latest identification and payment technology, enabling employees to purchase items through an advanced thumbprint scan payment system 24 hours a day. The UpTime Café is staffed with a full-time barista, offering employees and visitors coffee and smoothie drinks. A new multi-purpose fitness room – augmenting the headquarters’ existing workout facility – offers yoga and exercise classes along with remodeled locker rooms and showers. Additional enhancements include state-of-the-art audio-visual and video conferencing capabilities in all meeting rooms and in-house catering available for all meetings.

“Our employees and customers are the lifeblood of Park Place Technologies and we believe this investment in our headquarters will enable more productive and satisfying work experiences for all of our employees and visitors alike,” said Chris Adams, Chief Executive Officer and President of Park Place Technologies. “This project is one of several initiatives aimed at keeping our communities engaged as we continue to expand our forward-thinking approach to enterprise technology.”

The last twelve months have been transformative for Park Place Technologies. The company acquired several companies as part of its aggressive growth strategy, including MCSA Group Limited, based in the United Kingdom, CMG-Nicsa based in Latin America, and Solid Systems CAD Services (SSCS) based in Houston, Texas. The company also expanded its global operations footprint with new locations in Singapore and Cork, Ireland to support APAC and EMEA, respectively.

Amidst this expansion, Park Place Technologies has maintained its investment in its employees. It has established several employee-led committees that, with executive leadership support, contribute to the company’s future direction and activate on desired projects encompassing culture, wellness, philanthropy, merit, and the promotion of STEM programming (science, technology, engineering, and math).

GTCR sells stake in Park Place Technologies to Charlesbank

Craig Wade — Tue, 23 Jul 2019 04:00:00 +0000

Mayfield Heights, OH, Chicago and Boston – GTCR, a Chicago-based private equity firm, today announced it has agreed to sell a stake in Park Place Technologies, a leading global third-party maintenance (TPM) provider, to Charlesbank Capital Partners, a Boston-based private equity firm. The transaction is expected to close in the third quarter of 2019. The terms of the transaction were not disclosed.

Park Place Technologies provides a post-warranty alternative for storage, server and networking hardware maintenance for IT data centers. Park Place provides customers with 24/7 access to a multi-lingual support center, advanced engineers with decades of experience and ParkView^TM, an award winning, secure, hosted monitoring service that proactively identifies component failures and probable cause across a single pane of glass. Headquartered in Mayfield Heights, Ohio, the company services more than 16,000 customers in over 140 countries with more than 1,200 employees.

Since GTCR’s acquisition in 2015, Park Place has achieved strong organic growth by expanding its salesforce and technical capabilities, entering new international markets and launching ParkView^TM. Park Place’s growth has been further aided by its acquisition activity, completing 11 acquisitions since 2016. The result of these initiatives has seen revenue and EBITDA grow significantly under GTCR’s ownership.

Chris Adams, CEO of Park Place, said: “GTCR has been a highly strategic partner supportive of our growth efforts in recent years and we are excited to continue our partnership. We are thrilled to add a new partner in Charlesbank and value their expertise and insight in technology and data center infrastructure. We look forward to working with both firms who share our vision and commitment to scaling the business further.” Mr. Adams continued, “More importantly, we look forward to continuing to provide our customers with exceptional service while selectively identifying acquisitions to bolster Park Place’s position in the market.”

David Donnini, Managing Director at GTCR, said: “We want to congratulate the entire Park Place team on their accomplishments over the last three and a half years. Since we partnered with Chris and the team, Park Place has achieved impressive growth through organic investments in its salesforce and product offering and through acquisitions to create a leading global TPM provider. We believe strongly in Park Place’s future and look forward to executing on the continued opportunities.”

Ryan Carroll, Managing Director at Charlesbank, said: “Park Place is a leader in the resilient TPM market, with a diverse and growing customer base, a consistent and predictable cash-generative business model, and numerous opportunities for equity value creation.” He added, “We know the GTCR team well from a prior shared investment and are delighted to partner with them on this opportunity. We look forward to working with Chris Adams and his talented management team in the company’s next chapter of growth.”

Park Place and GTCR were advised by UBS Investment Bank, Harris Williams and Lazard as financial advisors and Kirkland & Ellis LLP as legal counsel. Ropes & Gray LLP served as legal counsel to Charlesbank.

About Park Place Technologies

Founded in 1991, Park Place Technologies provides a post-warranty alternative to storage, server and networking hardware maintenance for IT data centers. With 24/7 access to a global contact center, support from the industry’s most advanced engineers and a wide array of industry leading and award-winning services such as ParkView^TM, Park Place Technologies empowers its customers to improve operational speed and maximize uptime. With more than 16,000 customers, including all tier-one OEMs, Park Place Technologies’ services are spread across 55,000 data centers in more than 140 countries.

About GTCR

Founded in 1980, GTCR is a leading private equity firm focused on investing in growth companies in the Financial Services & Technology, Healthcare, Technology, Media & Telecommunications and Growth Business Services industries. The Chicago-based firm pioneered The Leaders Strategy – finding and partnering with management leaders in core domains to identify, acquire and build market-leading companies through transformational acquisitions and organic growth. Since its inception, GTCR has invested more than $15 billion in over 200 companies. For more information, please visit www.gtcr.com.

About Charlesbank Capital Partners

Based in Boston and New York, Charlesbank Capital Partners is a middle-market private equity investment firm managing more than $5 billion of capital. Charlesbank focuses on management-led buyouts and growth capital financings, generally investing in companies with enterprise values of $150 million to $1.5 billion, and also engages in opportunistic credit and technology investments. The firm seeks to partner with strong management teams to build companies with sustainable competitive advantage and excellent prospects for growth. For more information, please visit www.charlesbank.com.

Media Contacts:

For Park Place Technologies

Jennifer Deutsch | +1 440-991-3105 | jdeutsch@parkplacetech.com

For GTCR

Eileen Rochford | +1 312-953-3305 | eileenr@theharbingergroup.com

For Charlesbank

Maura Turner | +1 617-619-5457 | mturner@charlesbank.com

Park Place receives Singapore Business Review Technology Excellence Award for Infrastructure Technology – IT Services

Craig Wade — Mon, 03 Jun 2019 04:00:00 +0000

Singapore — Singapore Business Review (SBR) has announced the SBR Technology Excellence Awards for 2019. Park Place Technologies has been awarded the trophy in the Infrastructure Technology – IT Services category. The award highlights ParkView^TM, a pioneering remote service that proactively detects faults in equipment hardware.

The 24-hour ParkView^TM service is available to storage, server, and networking products maintained by Park Place. Failure diagnosis, part identification, and necessary repairs are facilitated by alerts, which are securely transmitted to Park Place’s technical team. ParkView^TM applies a machine-to-machine communications model through which fault details and asset information are communicated directly to the ParkView^TM enterprise system. This method, which does not require human intervention, results in accurate diagnosis and repair in more than 97% of cases.

“Singapore Business Review (SBR) knows the significant economic role of companies that provide services, products, strategies in the technology space,” the publication said in a statement to media. “That is why the SBR Technology Excellence Awards for 2019 has revealed a new batch of winners whose main work is characterized by uniqueness and innovation, effectiveness and impact, and dynamism. By introducing ParkView^TM, a revolutionary service that remotely and accurately detects hardware faults on a 24-hour basis, Park Place reassures hundreds of customers who maintain storage, server, and networking equipment.”

“Our ParkView^TM offering comes at the apex of digital transformation across numerous verticals,” said Chris Adams, President and Chief Executive Officer, Park Place Technologies. ” As CIOs are held more accountable than ever to be a revenue source for their organizations, ParkView^TM allows enterprise IT to be as efficient and error-proof as possible, all while reducing costs. We are grateful to SBR for honoring ParkView^TM as it impacts companies around the world.”

The inaugural awards ceremony took place on May 30, 2019 at the Conrad Centennial Singapore.

This year’s nominations were judged by a panel consisting of Cheang Wai Keat, Head of Advisory of Ernst & Young LLP; Darwin Thio, Director, Cybersecurity & Technology Services of Nexia TS; KPMG Head of Cybersecurity Daryl Pereira; Evelyn Lim, Executive Director, Tax Advisory of BDO LLP, and; Jonathan Kok, Co-Head of Technology, Media & Communications Industry Group of RHTLaw Taylor Wessing LLP.

Park Place Technologies and Paramount Software Solutions partner to provide IT and Third Party Maintenance support to the State of Georgia

Craig Wade — Tue, 21 May 2019 04:00:00 +0000

May 21, 2019 – Park Place Technologies, the world’s largest post-warranty data center maintenance firm, and Paramount Software Solutions, one of Georgia’s leading and proven IT services firm for the public and private sector in the U.S., today announced a strategic partnership. The relationship will provide IT support and solutions to the state of Georgia. Together, Park Place Technologies and Paramount will provide exclusive End of Life (EOL) server and storage maintenance for 140 public sector entities across the state. This strategic partnership leverages two leading companies’ respective strengths in providing breakthrough IT services and solutions for post-warranty maintenance to enhance productivity, maximize uptime and reduce costs without minimizing the quality of service.

Park Place Technologies will provide post-warranty third-party maintenance support on servers and storage hardware for various entities within Georgia, with Paramount providing technical consulting and solutions along with project management, digital marketing, application development and integration support. Together, these organizations will support various entities including Georgia’s Department of Motor Vehicles, Technical College System of Georgia, the Department of Labor, among others.

“Paramount Software Solutions’ 20+ year proven track record of providing high-quality technical services and IT recruiting solutions, combined with its steadfast commitment to customer and employee centricity seamlessly aligns with our core values, making them an ideal partner,” said Chris Adams, President and CEO, Park Place Technologies. “This partnership enables us to serve a broader range of customers, particularly those in the public sector, while creating additional growth opportunities for our business. We look forward to working with Paramount to bring our award-winning proactive maintenance services and support to 140 Georgia-based entities through this partnership.”

When critical infrastructure systems experience any downtime in data center environments, this can yield stressful and costly consequences for a business.

Through this partnership, Park Place Technologies and Paramount have strategic teams and processes in place to not only keep costs low without compromising the quality of service, while maximizing uptime by providing 24/7 access to critical care for data centers and related infrastructure 365 days per year – resulting in a guaranteed 50% cost savings compared to manufacturers. Additionally, as part of this partnership, the 140 entities will benefit from ParkView, Park Place Technologies’ award-winning, AI-driven proactive, predictive remote monitoring service.

“We are thrilled to partner with Park Place Technologies as we join forces and combine our IT expertise and service capabilities to support the state of Georgia,” said Pramod Sajja, President and CEO, Paramount Software Solutions. “This partnership is another significant milestone in our journey as we build upon the strong foundation we’ve established in Georgia. Aside from Park Place Technologies’ renowned product and servicing capabilities, we were immediately impressed by the team’s utmost level of professionalism, responsiveness and customer-centric approach, making them a natural fit to partner with on this exciting initiative. We look forward to pairing these entities with the advanced technologies and maintenance solutions Park Place Technologies offers.”

Park Place Technologies and Paramount’s contract with the state of Georgia began on April 1, 2019 and will continue as part of a three-year project with the potential for seven one-year renewal options.

About Park Place Technologies

For more information, please visit stagingppt.wpengine.com.

About Paramount Software Solutions

Founded in 1997, Paramount is an ISO 9001: 2015 certified IT solutions firm providing world-class technical and IT recruiting services in government and the private sector. Paramount has developed time-tested methodologies in its dynamic approach towards its solutions offerings that ensure high quality client deliverables. Paramount has been the recipient of many prestigious recognitions, including the INC.5000 Fastest Growing Private Companies in America, Best and The Brightest Companies to Work for® – Atlanta & National, Computerworld Magazine’s Best Places to Work in IT, Atlanta Business Chronicle’s Best Places to Work and many more. The company has over 200 employees based in the United States, with a diverse range of technical specializations.

For more information, please visit https://paramountsoft.net

Two college students win US apprenticeship with global tech giant

Craig Wade — Tue, 14 May 2019 04:00:00 +0000

May 14, 2019 – Park Place Technologies, a leading global provider of data centre hardware maintenance, has today announced the winners of its prestigious apprenticeship competition, in partnership with I Wish (Inspiring Women In STEM). This initiative is designed to teach young women more about career opportunities in science, technology, engineering and math (STEM).

Emma Brennan, from Cork Institute of Technology, and Amy Dolan from University College in Cork, both graduating in 2021, have been chosen from entrants across Ireland to win a 10-day externship with Park Place Technologies including an all-expenses paid trip to North America. The students will visit Park Place Technologies offices in Boston, Massachusetts and Cleveland, Ohio to work with mentors within the firm, gain insight into career opportunities and experience working in a technology business and participate in leadership training to develop their leadership and communication skills. At the end of the placement, both winners will deliver a presentation to Management and C-Suite Executives.

Announced in February 2019 by Deputy Prime Minister of Ireland, Tánaiste Simon Coveney, the STEM competition was hosted by Park Place Technologies in partnership with I Wish (Inspiring Women In STEM). The competition was open to all college students aged 18 and over who had previously attended an I Wish event.

The lack of female participation in STEM means we are leaving 50% of our talent pool behind, says Jennifer Deutsch, Chief Marketing Officer at Park Place Technologies. “The opportunity for women in Irish and global STEM careers is unlimited. As a leader in our field, we believe we have a responsibility to help address this imbalance and this is one of the key reasons why we set up this initiative in partnership with the IDA and I Wish.”

The judging process was incredibly difficult and many of the entrants would have been great ambassadors for Park Place Technologies. We look forward to meeting competition winners Emma and Amy and welcoming them into our offices. We are confident this initiative will foster STEM ambitions among Ireland’s young women.

Caroline O’Driscoll, I WISH Co-Founder, commented “We were delighted to launch our I Wish alumni programme earlier this year, and this partnership with Park Place Technologies is our first exciting initiative. Each year we welcome thousands of girls to the I Wish events, but we want to continue to support these girls as they enter STEM courses in college and onwards into the workplace so that they remain connected to the I Wish family. Hands on experience in STEM with a global company is an amazing opportunity and I am sure that Amy and Emma will have an incredible experience.”

Amy Dolan comments: “I am honoured to have been selected onto this placement and the opportunity to gain valuable experience with a company that is so passionate about innovation. The theory you learn at college is of course important, but this will give me the opportunity to experience first-hand what a career in STEM is really like and I cannot wait to get started.”

Emma Brennan comments: “I’m so grateful to have been chosen as I can imagine the competition was fierce for such an opportunity like this. I am both nervous and incredibly excited and want to make sure I make the most of this unique opportunity. I hope I will look back on this moment in the years to come as the catalyst for my career in STEM.”

The STEM initiative further strengthens Park Place Technologies’ investment into Ireland’s technology sector, following the opening of its Operations Centre in Cork on 26th November 2018 with 10 staff, pledging to create 70 jobs in two years. Six months in, Park Place has around 20 staff employed at its EMEA Operations Centre in Cork, Ireland, on course to fulfil its initial job creation pledge quicker than anticipated.

Sean Sears appointed as Park Place Technologies Managing Director for EMEA

Craig Wade — Fri, 12 Apr 2019 04:00:00 +0000

April 12, 2019 – Park Place Technologies, the world’s largest post-warranty data centre maintenance company, today announced Sean Sears as its new Managing Director for Europe, the Middle East and Africa (EMEA).

Since 1991, Park Place Technologies has provided an alternative to post-warranty storage, server and networking hardware maintenance for IT data centres. As the world’s largest post-warranty data centre maintenance firm, Park Place supports 15,200 organisations in 141 countries. Headquartered in Cleveland, US, Park Place employs 1,200+ people across the globe.

As Managing Director of the region, Sean will oversee the company’s continued growth in EMEA, with a focus on ensuring constant customer satisfaction and implementing operational efficiencies.

With over 30 years’ IT experience, most recently Sean led Park Place’s business operations in Canada as Vice President for the region. Prior to this, he has held leadership roles at several blue-chip organisations including Nortel Networks, American Express and Vonage. As Vice President of Operations & Technology at Vonage Canada, Sean led the expansion of the company’s networks, facilities management, supply chain management, emergency services, application development and management information systems.

“I’m excited to lead the exceptional EMEA team into its next phase of growth,” said Sean Sears, Managing Director EMEA, Park Place Technologies. “In just under four years, Park Place has undergone tremendous expansion in this market already, and I look forward to cultivating this further as we build upon our maintenance offering and expand our remote triage service platform. I’m looking forward to continuing to provide the best quality service and most innovative solutions to boost data centre hardware productivity and performance for our EMEA customers.”

“Sean joins an extremely robust team in EMEA, which has grown rapidly over the past few years,” said Chris Adams, President and CEO of Park Place Technologies. “He has a proven track record for driving business excellence and growth, and his work in Canada is testament to this. We are delighted to have him join our EMEA region and look forward to him thriving alongside the team as Park Place works to continue its global expansion.”

Park Place Technologies acquires UK-based Third-Party Maintenance Provider MCSA Group Limited

Drew Teller — Tue, 02 Apr 2019 04:00:00 +0000

CLEVELAND, OH – Park Place Technologies announced it has acquired MCSA Group Limited, a UK-based, business-critical IT services and solutions provider. Park Place Technologies, the world’s largest post-warranty data center maintenance firm, will acquire all of MCSA’s business, enabling Park Place Technologies to further expand its operations.

Park Place Technologies will leverage MCSA’s proven track record to deliver a wide range of data center and IT services, including MCSA’s core expertise in 3rd party hardware maintenance, reselling capabilities and its outstanding reputation for servicing customers in the public sector. For 40 years, MCSA has focused on delivering support services (break-fix and IT maintenance), and managed data center maintenance services (including business continuity, monitoring and management). The company is best known for its customer-centric approach.

As a result of the acquisition, MCSA’s customers will benefit from ParkView, Park Place Technologies’ managed it services monitoring service. They will also experience greater support throughout their customers’ entire product life cycle, as well as global, multilingual 24-hour support centers and a vast, global supply chain. Park Place Technologies’ customers will benefit from access to more engineers and greater parts inventory.

“MCSA’s heritage of providing end-to-end IT services and solutions, makes them a welcome addition to the Park Place Technologies family,” said Chris Adams, President and CEO, Park Place Technologies. “MCSA’s depth of experience supporting the data center infrastructure of customers is highly regarded. With this acquisition of MCSA, Park Place will be the largest TPM in Europe. We look forward to welcoming MCSA’s customers and bringing our award-winning proactive maintenance services and support to MCSA’s customers, while expanding our ability to service current and new customers in the UK.”

“We are excited to join the Park Place Technologies family as we combine our enterprise expertise and service capabilities to support customers worldwide,” said Roger Timms, MCSA’s founder and chairman. “This is an excellent fit and builds on the service excellence and customer support which is at the heart of both companies. This is the right move for MCSA, the staff and for me personally. We look forward to introducing our customers to all of the advanced technologies and maintenance solutions Park Place Technologies has to offer, including its AI-enhanced, remote monitoring service, ParkView^TM.”

With expertise in server, storage and networking and support capabilities extending across physical infrastructure and cloud, MCSA has provided multi-vendor break-fix support for 40 years, giving customers 24/7 access to critical care for their data centers and related infrastructure 365 days per year. The company’s network operations center (NOC) enables greater automation and efficiency throughout its service offering. MCSA currently has an operations center located outside of London along with several sales, tech support, testing, warehouses and administrative personnel located throughout the UK. Park Place Technologies will acquire MCSA’s six offices in the UK, including one office in Scotland.

This is the first acquisition for Park Place Technologies in 2019 and follows four acquisitions in 2018, including Latin America-based CMG-Nicsa, Ireland-based Origina Technology Services, Singapore-based Axentel Technologies and Houston-based Solid Systems CAD Services (SSCS). Together, the acquisitions significantly extended Park Place Technologies’ presence worldwide and represent the company’s ongoing commitment to servicing the growing needs of its global customer base.

Park Place Named One of 2019 Tech Elite Solution Providers by CRN

Craig Wade — Mon, 25 Mar 2019 04:00:00 +0000

March 25, 2019 – Park Place Technologies announced today that CRN ^®, a brand of The Channel Company, has named Park Place to its 2019 Tech Elite 250 list. This annual list honors a select group of North American IT solution providers that has earned the highest number of advanced technical certifications from leading technology suppliers, scaled to their company size. These companies have distinguished themselves with multiple, top-level IT certifications, specializations, and partner program designations from the industry’s most prestigious technology providers.

To compile this annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Companies who have earned these elite designations— which enable solution providers to deliver premium products, services and customer support—are then selected from a pool of online applicants.

Park Place Technologies employs a comprehensive team of field service and Level III engineers that have, on average, 15+ years of direct OEM experience. They each bring with them the certifications that they received while employed with the OEM. Once hired by Park Place they are then cross-trained on a quarterly basis to work on a variety of platforms. This allows our customers to develop relationships with their primary engineer, no matter which OEMs are represented in the Customer’s data center(s).

“CRN’s Tech Elite 250 list recognizes solution providers with extensive technical knowledge and premier certifications,” said Bob Skelley, CEO of The Channel Company. “Pursuit of vendor certifications and broader skill sets in a wide range of technologies and IT practices, proves a solution provider is committed to delivering maximum business value from those technologies and giving their customers the highest level of service.”

Coverage of the Tech Elite 250 will be featured in the April issue of CRN, and online at www.CRN.com/TechElite250.

Park Place Technologies joins transatlantic STEM initiative

Craig Wade — Fri, 08 Feb 2019 04:00:00 +0000

CORK, IRELAND, Feb. 8, 2019 — Park Place Technologies, a leading global provider of data center hardware maintenance, is teaming with two prominent Ireland organizations, I Wish and IDA Ireland, to unveil a competition that will bring two female STEM university students from Ireland to the US, to experience a taste of a career in STEM.

I Wish (Inspiring Women In Stem) is an initiative to inspire, encourage and motivate young female students to pursue careers in STEM. IDA Ireland is the agency responsible for the attraction and retention of inward foreign direct investment (FDI) into Ireland.

The initiative is timed with Tanaiste and Ireland Minister for Foreign Affairs Simon Coveney announcing the launch of the I Wish Alumni Association, which will connect and support young Irish women aspiring to a career in STEM.

STEM students who attended the I Wish conference will now be able to join a growing network of like-minded, ambitious women to regularly meet up at events and mentor new generations of I Wish attendees.

Members of the new Alumni Association preparing for their final year in university can enter for the chance to win a visit to Park Place Technologies facilities at Boston, Massachusetts, and at its headquarters in Cleveland, Ohio, to engage with their American counterparts at the company’s locations.

The 10-day program will offer hands-on STEM work experience, engagement with expert mentors and the chance to learn about related career opportunities at the Park Place facilities.

Travel, accommodation, meals, spending money and sightseeing tours will all be provided for the winners.

I Wish Co-Founder Caroline O’Driscoll said: “In just a short time, I Wish has become Ireland’s largest STEM program, and the Alumni Association will ensure that the connections that the girls made at I Wish strengthen and flourish during their STEM careers. This competition with Park Place and the IDA is the first of many exciting initiatives planned for the I Wish Alumni as they explore a world of possibilities through STEM.”

“In just a short time, I Wish has become Ireland’s largest STEM program, and the Alumni Association will ensure that the connections that the girls made at I Wish strengthen and flourish during their STEM careers. This competition with Park Place and the IDA is the first of many exciting initiatives planned for the I Wish Alumni as they explore a world of possibilities through STEM.”

Chris Adams, President and CEO of Park Place Technologies, said, “Encouraging more women into STEM has long been close to our hearts at Park Place Technologies. Having opened our new Operations Centre in Cork in November, we’re delighted to be the first to partner with I Wish to offer female students in Ireland the chance to experience what a career in technology can truly offer them. We can’t wait to meet the competition winners and welcome them to our offices.”

“Encouraging more women into STEM has long been close to our hearts at Park Place Technologies. Having opened our new Operations Centre in Cork in November, we’re delighted to be the first to partner with I Wish to offer female students in Ireland the chance to experience what a career in technology can truly offer them. We can’t wait to meet the competition winners and welcome them to our offices.”

Launching the competition, Tanaiste Simon Coveney said, ‘I’m delighted to launch this innovative initiative that shows how serious Park Place and I Wish are about fostering STEM ambitions in Ireland’s young women. It’s true testament to the STEM industry’s commitment – alongside our government – to fostering a better gender balance in the STEM workplace’.

The winning students of the Park Place Internship will be announced this spring. Apply for the I Wish Irish Application here.

About Park Place Technologies:

Founded in 1991, Park Place Technologies provides a post-warranty alternative to storage, server and networking hardware maintenance for IT data centers. With 24/7 access to a global contact center, support from the industry’s most advanced engineers and a wide array of industry leading and award-winning services. Park Place Technologies’ managed data center management services, empowers its customers to improve operational speed and maximize uptime. With more than 15,200 customers, including all tier-one OEMs, Park Place Technologies’ services are spread across 36,000 data centers in more than 141 countries.

About I Wish

I Wish (Inspiring Women In Stem) is an initiative to inspire, encourage and motivate young female students to pursue careers in STEM. I Wish has grown over the past five years, delivering the important message to a distinct audience about the value of careers in science, technology, engineering and mathematics to female transition year students. With support from the public and private partners, I Wish will reach thousands of girls from across Ireland, and their teachers, at events in Dublin and Cork in 2019. The Cork event takes place at City Hall on February 7th and 8th. The Dublin event runs at the RDS on the 11th and 12th of February. Students will hear keynote speeches and engage in panel discussions, interactive exhibits and demonstrations from premium names in the STEM industry. Dell EMC/VMWare, Accenture, Aer Lingus, Twitter and Google will all be there. Stryker, Johnson and Johnson, McAfee, Qualcomm and PepsiCo will have interactive exhibits. Arup, Tyndall and Xanadu are all participating again.

PPT starts Laptop Lending Program for Coder Dojo students in Ireland

Craig Wade — Thu, 07 Feb 2019 04:00:00 +0000

February 7, 2019, CLEVELAND, OH — Park Place Technologies is donating laptop computers to CoderDojo Ireland, the regional body of the CoderDojo Movement in Ireland. The laptops donated will be used to start a lending program so that kids can take the lap tops home and work with the lap tops and continue to explore and learn.

The laptops, equipped with licensed operating and virus protection software, will be donated to existing and new Dojos operating in areas identified by CoderDojo Ireland as being underserved with Dojos in relation to other communities.

Park Place Technologies has donated hundreds of laptop computers to schools and community programs in the United States and the United Kingdom.

CoderDojo is a worldwide movement of free, volunteer-led, community-based programming clubs for young people. Anyone aged 7 to 17 seventeen can visit a Dojo where they can learn to code, build a website, create an app or a game, and explore technology in an informal, creative, and social environment. CoderDojo Ireland is overseen by a volunteer board who donates their expertise and service.

Park Place employees have volunteered in Cork, Ireland for CoderDojo and London for Code Club. The Park Place London office has a pool of 12 volunteers who are involved on a rotating basis (two volunteers per week) in spending 1 hour every Thursday with the kids, to help them (and the teacher!) if they are stuck with the instructions.

“It’s great to see kids, keen to learn, engage, and have fun through IT and Technology, more so as the school we are associated with close to our London office, is in what is considered a deprived part of London,” said Simon Bitton, Park Place Director of Marketing, UK. “We are glad that Park Place Technologies is investing time in teaching kids the power and potential of IT and Technology at a young age. These kids, one day, could be our engineers, customers, employees of tomorrow and some of the great inventors and innovators of the world in the future, and to think that what they could or will achieve could have started from Code Club is something to behold.”

“This lending program made possible by Park Place Technologies will make a very real difference to many young people and their communities. By having access to a laptop for use in a Dojo setting even more young people will be able to participate in a Dojo in their community,” said Sandra Maguire, Chair of CoderDojo Ireland. “CoderDojo Ireland are delighted to be supporting this program and will be allocating laptops to Dojos in the coming weeks.”

Applications from Dojos can be submitted via this form on the Coderdojo Ireland site.

Park Place recently opened its new EMEA Operations Centre in City Quarter, Lapp’s Quay, Cork, Ireland. Park Place will invest in the creation of 70 + new tech jobs over the next two years. This new investment is supported by the Irish Government through IDA Ireland.

IDA Ireland introduced Park Place to CoderDojo Ireland. Park Place was seeking a philanthropic partner in Ireland, that specifically would support /impact children and provide learning opportunities/access to technologies. “Education and access to technology are major global priorities for Park Place,” said Chris Adams, Park Place President and CEO. “From STEM initiatives to selected school systems to community organizations that serve veterans and those seeking adult educations, we believe laptop computers can help to level the playing field for those seeking education and opportunity.”

Future laptop donations are planned.

Since 1991, Park Place Technologies has provided an alternative to post-warranty storage, server and networking hardware maintenance for IT data centers. As the world’s largest post-warranty data center maintenance firm, Park Place supports 15,200+ organizations in 141 countries. Based in Cleveland, Ohio, USA, Park Place employs 1,200+ people across the globe.

Park Place Technologies Media
Michael Miller
mmiller@parkplacetech.com
440-683-9426

CoderDojo Ireland
Barbara Hegarty
Barbara.Hegarty@coderdojo.ie

Park Place acquires CMG-Nicsa, offers service throughout Latin America

Sam Kim — Wed, 12 Dec 2018 04:00:00 +0000

December 12, 2018 — Park Place Technologies has announced the acquisition of the Latin American operations of CMG-Nicsa, a provider of IT solutions, support infrastructures and outsourcing services in Latin America and the Caribbean. This acquisition enables Park Place Technologies, the world’s largest post-warranty data center maintenance firm, to offer its services to customers who are based or have operations throughout Latin America.

Park Place Technologies clients will benefit from CMG-Nicsa’s established call center and field service delivery, providing Spanish and Portuguese speaking engineers. To support this acquisition, Park Place Technologies will open offices or expand existing CMG-Nicsa offices in Uruguay, Argentina, Mexico and Brazil. Park Place Technologies will also open an Operations Center in Uruguay and a Test Lab and Parts Warehouse in Mexico.

“With CMG-Nicsa, we are acquiring the premier provider of third party maintenance services in Latin America,” said Chris Adams, President and COO of Park Place Technologies. “With a laser-focus on service excellence and deep localized knowledge of the Latin America landscape, CMG-Nicsa has successfully developed strong, long-term customer relationships and generated significant value in the LATAM and Caribbean regions for its global customers. Through this acquisition, Park Place continues to expand our global market position as a third party maintenance brand leader. Our value proposition to our customers now includes the largest Latin American service delivery organization and provider of post-warranty maintenance.”

“As a company which spends time understanding the exact needs of our customers, we look forward to working with Park Place Technologies to bring their full portfolio of services to this region and continue to grow upon the customer experience and high-quality support we’ve established in Latin America and the Caribbean,” said Christian Gouveia, co-owner, CMG-Nicsa. “We are excited to leverage Park Place’s sales model and AI-driven, remote monitoring services in this region and combine our capabilities and experience to further support and empower both our and Park Place’s local and global customers.”

Gouveia will step into a new role as General Manager, LATAM and the Caribbean for, Park Place Technologies, overseeing operations and ongoing growth.

This is the fourth acquisition for Park Place Technologies in 2018, following Ireland-based Origina Technology Services, Singapore-based Axentel Technologies and Houston-based Solid Systems CAD Services (SSCS). Together, these acquisitions continue to significantly extend Park Place Technologies’ presence worldwide and represent Park Place Technologies’ commitment to servicing the growing needs of its global customer base.

Park Place Technologies opens new APAC headquarters in Singapore

Craig Wade — Wed, 28 Nov 2018 04:00:00 +0000

SINGAPORE, November 28, 2018 — Park Place Technologies, a global leader in third party data center maintenance, today announced the official launch of its newly relocated Asia Pacific (APAC) headquarters in Singapore. The spacious and modern workspace located at ARC 380 in Jalan Besar is situated on the fringes of Singapore’s central business district and promises to offer an eclectic mix of work and play.

Founded in 1991, Park Place Technologies provides an alternative to post-warranty storage, server and networking hardware maintenance for IT data centers. With 24/7 access to a global contact center, support from the industry’s most advanced engineers and a wide array of industry-leading services such as ParkView, Park Place Technologies empowers its customers to improve operational speed and maximize uptime.

Park Place has strategically expanded its APAC headquarters in a bid to bolster growth and deliver more direct support in more locations across the region. A key reason for the expansion is the company’s commitment to offering new and existing customers more accessible, cost-effective, flexible and impactful solutions that help to drive uptime.

In 2018, Park Place has acquired Axentel Technologies’ businesses in Singapore, Malaysia, Hong Kong and the Philippines.

Ian Shearer, APAC Managing Director at Park Place Technologies said, “Our ambitious plans to expand within the APAC region begins at the heart of our headquarters in Singapore. Our position as the market leader in the provision of data center maintenance services is reinforced with our commitment to continuously provide bigger and better solutions across the Asia Pacific region – starting with a revamped space that is conducive and inspires greater creativity amidst creating a positive attitude towards boosting productivity and performance.”

With the launch of the new headquarters, Park Place aims to double its headcount over the next three years to accommodate its growth plans throughout the APAC region. Its recent acquisition in October with Solid Systems CAD Services (SSCS), Houston, Texas marks its ninth acquisition in the last two years. Park Place Technologies will continue to expand its global footprint as the market leader, setting the pace for data center maintenance services in the industry.

Last month at the Data Centre World Singapore 2018, Park Place had recently marked a first for businesses in APAC with the launch of ParkView, a remote triage end-to-end service platform that enables predictive detection and identification of hardware faults that occur within a data center. Using AI and machine learning, ParkView revolutionizes visibility into data center infrastructure and operations, enabling faster response and problem resolution.

Constantly future-proofing its market approach and innovating ahead of the curve, Park Place continues to provide companies with the best possible support experience by investing in new technologies that drive uptime and value for customers in the APAC region.

Park Place Technologies’ new APAC headquarters is located at:

380 Jalan Besar, #09-09 to 12
ARC 380, Singapore 209000

Park Place Technologies Announces new EMEA Operations Center in Cork

Craig Wade — Mon, 26 Nov 2018 04:00:00 +0000

CORK, IRELAND, November 26 2018 — An Tánaiste and Minister for Foreign Affairs Simon Coveney TD and Park Place Technologies, the world’s largest post-warranty data center maintenance organization, today announced it will open its new EMEA Operations Center in City Quarter, Lapp’s Quay, Cork. Park Place will invest in the creation of 70 new tech jobs over the next two years. This new investment is supported by the Irish Government through IDA Ireland.

Park Place supports more than 15,000 organizations in over 115 countries. Headquartered in Cleveland, Ohio, USA, Park Place currently employs over 1,100 people, and maintains offices across the globe, including in San Diego, Denver, Boston, Toronto, London, Calne, Wiesbaden, Malaysia, Singapore and Dubai. Park Place was recently named to its sixth Inc. 5000 list of the USA’s fastest-growing private companies.

Speaking in Cork at the announcement, An Tánaiste and Minister for Foreign Affairs Simon Coveney TD said, “I am delighted to welcome Park Place Technologies to Cork, Ireland, as a committed member of the EU, continues to resonate strongly with US companies as the location of choice from which to serve its European customer base.”

While nearly one dozen positions already have been filled with local talent, recruitment will continue for highly skilled engineering and technology positions. These include Customer Service experts with experience dealing with enterprise to consumer customers consuming data center technology; Support Analysts with multi-lingual skills, and an aptitude for data center products such as storage, servers, and networks; and Advanced Engineers with in-depth knowledge of all major OEM data center technology such as HPE, IBM, Cisco, NetApp, Dell, Dell EMC, 3Par.

“This investment further cements our position within EMEA, and we are confident we can provide our existing customer base and potential new customers with an alternative option for their Support and Maintenance, and IT Managed Services requirements,” said Chris Adams, President and COO of Park Place. “Partnering with the Irish Government has created a clear path to expansion and investment.”

“We require associates with strong technical skills, and an ability to be agile across multiple technologies,” Adams added. “They must have a strong appetite to grow and learn and exhibit a constant focus on the customer experience. All hiring will be in country, with future relocations into Ireland possible with new acquisitions. IDA Ireland has offered insight, guidance and access to resources that has been invaluable to our investment.”

Executive Director of IDA Ireland Mary Buckley said, “This announcement by Park Place Technologies that it is establishing an EMEA Operations Center in Cork to support future growth across the region is very welcome news. It adds to IDA Ireland’s significant cluster of technology companies in Cork, reinforcing the area’s reputation as an ideal location for such business. I wish the Park Place Technologies team every success and look forward to working with the company as its build out its center here.”

“The primary attraction to opening this Operations Center in Cork, aside from the geopolitical positioning in EMEA, is the access to the talent profile needed to support our ongoing growth,” states Nicola Buckley, Sr. VP, Advanced Engineering and Call Center for Park Place, who is an Irish native and graduate of University College Cork. “We have received great assistance from the Irish Government with on-the-ground facilitation including assistance with facility sourcing, creating networks locally, and public relations.”

If interested in employment opportunities at Park Place, visit www.ParkPlaceTechnologies.com/careers.

Park Place acquires Houston-based Solid Systems CAD Services (SSCS)

Sam Kim — Tue, 09 Oct 2018 04:00:00 +0000

CLEVELAND, OH, October 9, 2018 — Park Place Technologies announced Oct. 9 it completed an acquisition of Solid Systems CAD Services (SSCS), a Houston-based global support provider of third-party maintenance services. This marks the ninth acquisition Park Place Technologies has made over the past 24 months. By acquiring SSCS and its regional offices in the UK, Germany, the Netherlands, Malaysia, Singapore, Brazil, Finland and Japan, Park Place Technologies will further distinguish itself within the industry for its service and customer care capabilities.

“As a veteran third-party maintenance provider, SSCS is well respected for its exceptionally talented and tenured team, which includes leaders instrumental in the foundation of our industry,” said Chris Adams, President and COO of Park Place Technologies. “SSCS has cultivated strong, long-term customer relationships as a result of its approach to service excellence and the ability to drive meaningful business value. SSCS’ approach is admirable and closely aligns with how we engage with our customers.”

The level of service SSCS has upheld reflects the expertise of its field engineers and steadfast commitment to its customers, which is one of the many parallels between SSCS and Park Place Technologies and will make for a seamless transition. Through this acquisition, Park Place Technologies will expand its scale within the TPM industry, resulting in added benefits for its global customers, which include an elevated level of service and operational support, greater resource availability and increased efficiencies.

With over 30-years of experience, SSCS has remained at the cutting edge of third-party maintenance by continuing to evolve its service offerings to meet the needs of its Fortune 500 customers. SSCS provides third-party maintenance and IT enterprise hardware support with a team whose average tenure at the company is 14 years. As a result of the acquisition, SSCS’ customers will benefit from Park Place Technologies’ expanded enterprise storage service capabilities and the company’s award-winning proactive maintenance services, which expedites response and resolution time for hardware faults.

This is the third acquisition for Park Place Technologies in 2018, following that of Origina Technology Services and Axentel Technologies, which together significantly expanded Park Place Technologies’ presence in Europe and Asia. These acquisitions represent Park Place Technologies’ commitment to servicing the growing needs of its global customer base.

Park Place earns 9th Best Workplace honor from NorthCoast 99

Craig Wade — Fri, 28 Sep 2018 04:00:00 +0000

“Talented people can work anywhere, but Great Workplaces that are ‘best in class’ are rare. At Park Place, we believe that when we take care of and appreciate our employees the way that we want them to take care of and appreciate our customers, our growth will be a natural outcome of great service,” said Judy Collister, Executive VP of Human Resources for Park Place.

NorthCoast 99 is in its 20th year of recognizing great places to work for top performing people that drive results, provide competitive advantages, and allow businesses to innovate and grow. Applicants are evaluated based on policies and practices related to the attraction and retention of top performers, as well as data collected from employee surveys.

“We’re extremely honored to recognize the 2018 NorthCoast 99 winners. These organizations have earned the right to call themselves a great workplace by their dedication to attracting, supporting, retaining, and motivating their Top Performers. ERC developed the NorthCoast 99 program with the hopes of inspiring local leaders to promote the great workplace movement,” comments Kelly Keefe, President of ERC.

NorthCoast 99 is an annual recognition program that honors 99 great workplaces for top talent in Northeast Ohio.

Since 1991, Park Place Technologies has provided an alternative to post-warranty storage, server and networking hardware maintenance for IT data centers. As the world’s largest post-warranty data center maintenance firm, Park Place supports 13,000 organizations in 110 countries. Based in Cleveland, Park Place employs 1,000+ people across the globe.

Park Place Technologies Named on Inc. 5000 List for the Sixth-Consecutive Year

Craig Wade — Wed, 15 Aug 2018 04:00:00 +0000

CLEVELAND, OH, August 15, 2018 – Park Place Technologies is pleased to announce its sixth consecutive nomination on Inc. Magazine’s 37^th annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. Through organic growth and strategic M&A efforts, Park Place Technologies has expanded its global footprint to more than 115 countries and 35,000 unique data centers, while maintaining a 98 percent customer retention rate with its 13,000 clients. Park Place ranked No. 3,173 this year, and is one of only 6 percent of companies making its sixth appearance.

“Park Place Technologies is honored to have been selected for the sixth consecutive year onto the Inc. 5000 list. It is a testament to the hard work of our team and clients,” Park Place Technologies CEO Ed Kenty said. “We are especially proud we have been able to maintain our 98 percent client satisfaction rate given our rapid growth and expansion.”

Park Place Technologies, a global leader in third-party data center maintenance, provides exceptional customer experience and a cost savings advantage for businesses seeking an alternative to post-warranty storage, server, and networking hardware maintenance for IT data centers.

Companies on the 2018 Inc. 5000 (which are listed online at Inc.com, with the top 500 companies featured in the September issue of Inc., available on newsstands August 15) been very competitive within their markets. The list as a whole shows staggering growth compared with prior lists. The 2018 Inc. 5000 achieved an astounding three-year average growth of 538.2 percent, and a median rate of 171.8 percent. The Inc. 5000’s aggregate revenue was $206.1 billion in 2017, accounting for 664,095 jobs over the past three years.

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000.

“If your company is on the Inc. 5000, it’s unparalleled recognition of your years of hard work and sacrifice,” says Inc. editor in chief James Ledbetter. “The lines of business may come and go, or come and stay. What doesn’t change is the way entrepreneurs create and accelerate the forces that shape our lives.”

The 2018 Inc. 5000 is ranked according to percentage revenue growth when comparing 2014 and 2018. To qualify, companies must have been founded and generating revenue by March 31, 2014. They had to be U.S.-based, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2017. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2014 is $100,000; the minimum for 2017 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at https://www.inc.com/inc5000.

Park Place Technologies Acquires Ireland-Based Origina Technology Services’ Hardware Maintenance Business

Craig Wade — Tue, 13 Mar 2018 04:00:00 +0000

CLEVELAND, OH March 13, 2018 – Park Place Technologies announced today it has completed an acquisition of Origina Technology Services, the Ireland based hardware maintenance business of Origina, headquartered in Dublin. Through this acquisition, Park Place Technologies positions itself as the largest third-party maintenance provider (TPM) in Ireland. As a result, Park Place Technologies will increase its ability to service its client portfolio in the region, further enhancing its European presence and expanding the company’s depth of IBM expertise in Ireland.

“As an independent provider of maintenance for datacenter assets, Origina Technology Services has distinguished itself as a leader in the hardware maintenance category in Ireland,” said Ed Kenty, Chairman and CEO of Park Place Technologies. “Origina Technology Services’ technical expertise and customer-centric approach has enabled the business to achieve tremendous success and rapid growth in data center maintenance services.”

Chris Adams, President and COO of Park Place Technologies, said, “Origina Technology Services’ growth in hardware maintenance is a reflection of the company’s investment in this area of their business and their excellent sales organization, which complements our own talented team. We are excited to integrate Origina Technology Services into Park Place Technologies’ hardware maintenance business as we enhance our on-the-ground capabilities, offering faster service to customers in Ireland and beyond.”

“Origina Technology Services has successfully harnessed the power of the collective support ecosystem to evolve from its origins as an IBM Business Partner and become an independent provider,” said Tomás O’Leary, CEO, Origina. “As our hardware maintenance business integrates with that of Park Place Technologies, our customers will benefit from Park Place’s scalability, products, services and support. Throughout this integration, Origina Technology Services’ customers will continue to receive value-based and cost-effective services, along with tailored support, further enhancing the overall customer experience.”

Origina’s IBM independent software maintenance business, its customers and remaining staff will be unaffected by this strategic divestiture. O’Leary commented, “Park Place will bring the investment and focus our hardware business needs to continue its growth and will present exciting new opportunities for our hardware customers, staff and partners, while, at the same time, freeing up management focus on our internationally expanding software maintenance business.”

Integration of Origina Technology Services begins immediately with key personnel from the company’s hardware maintenance operations joining Park Place Technologies. Park Place Technologies is establishing an office in Dublin. With the acquisition, Origina Technology Services’ hardware maintenance business is being re-branded under Park Place Technologies’ name.

This acquisition is Park Place Technologies’ second acquisition in 2018 and follows the six prior acquisitions the company completed in 2017. The acquisition of Origina Technology Services demonstrates Park Place’s commitment to providing post-warranty hardware maintenance and the company’s continued growth trajectory. Earlier this year, Park Place Technologies acquired Singapore-based Axentel Technologies, a premier-provider of IT lifecycle solutions.

Park Place Technologies Acquires Axentel Technologies

Craig Wade — Tue, 20 Feb 2018 04:00:00 +0000

CLEVELAND, OH, February 20, 2018 – Park Place Technologies^® announced today that it has completed an acquisition of Axentel Technologies’ businesses in Singapore, Malaysia, Hong Kong and the Philippines. Park Place Technologies has also signed an agreement to complete the acquisition of the Axentel Technologies Thailand business in the second quarter of 2018. Axentel Technologies is a Singapore-based, premier provider of IT lifecycle solutions with service offerings throughout Southeast Asia. With a desire to continue its growth momentum, the acquisition of Axentel Technologies follows Park Place Technologies’ six acquisitions announced over the past 18 months.

The Axentel Technologies acquisition allows Park Place Technologies to significantly enhance its ability to service customers in Singapore, Malaysia, Hong Kong, Thailand, Cambodia, the Philippines and throughout Southeast Asia.

“Axentel Technologies is a proven leader with a strong expertise in legacy systems, a wealth of capitalized knowledge, and proven processes in IT maintenance and sourcing,” said Ed Kenty, Chairman and CEO of Park Place Technologies. “The company’s strong growth trajectory and unwavering commitment to reliability and quality align seamlessly with Park Place Technologies’ vision for our company.”

As the companies integrate operations, Park Place Technologies’ and Axentel Technologies’ global customer bases will immediately benefit from superior levels of service delivery, enhanced flexibility and value-driven maintenance solutions.

“Our objective is to be the premier and largest TPM in Asia. Combining Park Place’s existing APAC infrastructure with Axentel’s coverage in 28 countries worldwide reinforces that objective,” added Chris Adams, President and Chief Operating Officer, Park Place Technologies. “The company’s winning sales team, impressive array of customers and strong leadership team make them an ideal business partner. We are incredibly excited to join forces with Axentel Technologies to support our global customers with multi-platform, multi-generation network, server and storage equipment.”

Since 2005, Axentel Technologies has served as a successful leader in maintenance services providing more than 200 customers with unparalleled sourcing expertise. Specializing in legacy enterprise system support, Axentel Technologies has enabled its customers to extend the operational lifespan of IT assets and significantly optimize capital expenditures when there is an operational need to upgrade. Axentel Technologies has 28 service locations worldwide and has positioned itself at the forefront of the maintenance industry, enabling customers to save and reinvest capital reserved for IT back into their core business operations.

“For the past 12 years, Axentel Technologies has been proud to serve as a leading provider of maintenance services to customers across the globe,” said Jerry Yiu, former CEO, Axentel Technologies. “After more than a decade of service, we are joining forces with Park Place Technologies to offer our customers greater value by providing access to Park Place Technologies’ wide portfolio of services, which are complementary to the services we offer today.”

Yiu continued, “As a result, our customers, along with Park Place Technologies’ customers, will reap the benefits of cost savings, time efficiency, convenience and reliability, all of which are paramount to our long-standing commitment in serving customers worldwide. We look forward to joining Park Place Technologies as we continue to accelerate the growth of our business and provide new opportunities for our employees and customers.”

In November 2016, Park Place Technologies expanded its global footprint in Asia by opening an Asia-Pacific headquarters location in Singapore and a second location in Malaysia. This coupled with the acquisition of Axentel Technologies enables Park Place Technologies to continue to grow its existing data center services support offerings to customers throughout Asia.

Park Place Technologies Ranked on the Inc. 5000 List for Fifth-Consecutive Year

Matthew Rodenfels — Thu, 17 Aug 2017 04:00:00 +0000

CLEVELAND, OH, August 17, 2017 – Park Place Technologies is pleased to announce its fifth consecutive inclusion on Inc. Magazine’s 36^th annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. Park Place ranked No. 3078 overall, and was the sole IT Services representative from the Cleveland area.

“Park Place is focused on accelerated growth,” said Park Place Technologies CEO Ed Kenty. “We are strategically expanding domestically and internationally through organic direct customer growth, rapidly growing channel relationships and continued targeted acquisitions. This recognition, now in its fifth year, is continued empirical evidence of our team’s efforts and clients’ response to our service.”

Since 1991, Park Place Technologies has provided an exceptional customer experience, superior service delivery, and a cost savings advantage for businesses seeking an alternative to post-warranty storage, server, and networking hardware maintenance for IT data centers. Park Place services more than 10,000 organizations in over 100 countries across a multitude of industry verticals, from government, higher education, and healthcare institutions to cloud service providers, SMB, and Fortune 500 companies.

The 2017 Inc. 5000 is the most competitive crop in the list’s history. The average company on the list achieved a three-year average growth of 481 percent. The Inc. 5000’s aggregate revenue is $206 billion, and the companies on the list collectively generated 619,500 jobs over the past three years.

“The Inc. 5000 is the most persuasive evidence I know that the American Dream is still alive,” says Inc. President and Editor-In-Chief Eric Schurenberg. “The founders and CEOs of the Inc. 5000 tell us they think determination, risk taking, and vision were the keys to their success, and I believe them.”

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000

Park Place Technologies Acquires NCE Group Limited

Matthew Rodenfels — Tue, 08 Aug 2017 04:00:00 +0000

CLEVELAND, OH, August 8, 2017 – Park Place Technologies announced today that it has completed the largest acquisition in the company’s history, acquiring NCE Group Limited (NCE), a global provider of third-party data center maintenance and repair. While the terms of the transaction were not disclosed, this acquisition substantially increases Park Place’s global client portfolio and European presence. The companies plan to immediately begin integrating operations, channel partners, customers and employees, adding more than 280 individuals to Park Place Technologies’ current staff.

“NCE has provided exceptional services, deep product knowledge and industry expertise for more than 35 years,” said Ed Kenty, Chairman and CEO of Park Place Technologies. “With design and delivery at the core of NCE’s identity, we are excited to leverage their unique experience and exemplary leadership as we further expand our capabilities and service and support functions for our customers.”

Since 1981, NCE has serviced customers across the US and the UK and grown to service Fortune 100 and small and mid-sized IT customers across a broad spectrum of industries. Headquartered in Wiltshire, United Kingdom, NCE has long served as a prominent player in the third-party maintenance and post-warranty enterprise hardware industry. As NCE integrates with Park Place, customers can expect to benefit from greater efficiencies and cost-effective services. NCE’s additional data center hardware expertise will also expand Park Place’s ability to provide for its customers.

“Over the years, NCE has helped thousands of companies with their IT needs,” said Andrew Genever, former CEO, NCE, and newly appointed VP, Depot Operations at Park Place Technologies. “As we join Park Place, we will continue to provide exceptional service to our customers worldwide, while utilizing Park Place’s broad expertise. Our customers will benefit from greater access to engineering capabilities, faster response times and a better service experience. This acquisition will further enhance how we work with our channel partners, solidifying our ability to meet the ever-changing IT needs of our customers.”

“Over the last few weeks, Park Place Technologies has announced numerous acquisitions,” said Chris Adams, President and Chief Operating Officer, Park Place Technologies. “Today we welcome NCE to the Park Place family. Through this acquisition, we are solidifying Park Place’s market position as the largest global pure play data center maintenance provider. We are expanding our footprint into additional European markets and adding talent to the deepest bench in the industry to support our growing customer base and enrich the customer experience.”

This deal marks Park Place Technologies’ sixth acquisition in the past year and the company’s latest effort to demonstrate its global commitment to paving the future for legacy enterprise storage and post-warranty hardware maintenance.

In November 2016, Park Place Technologies opened an Asia-Pacific (APAC) location in Singapore. Most recently, Park Place Technologies acquired UK-based Prestige Data Center Solutions, Singapore-based Performance Data and US-based Allen Myland, Inc., further expanding its global reach and service offerings.

Park Place Technologies Acquires Third-Party Maintenance Pioneer Allen Myland, Inc. to Bolster Best-in-Class Service and Support Offering

Matthew Rodenfels — Wed, 02 Aug 2017 04:00:00 +0000

CLEVELAND, OH, August 2, 2017 – Park Place Technologies announced today it has acquired third-party maintenance pioneer Allen Myland Inc. (AMI), a Pennsylvania-based data storage maintenance firm. As a part of the deal, AMI’s owner, Larry Allen will join Park Place Technologies as Chief Technology Officer. While the terms of the acquisition deal were not disclosed, Park Place Technologies acquired the majority of AMI’s assets, including all IP developed and owned by AMI, enabling Park Place Technologies to streamline existing customer service and operations contracts between the two companies and build on Park Place Technologies’ best-in-class customer support.

“AMI has served as a valued partner to Park Place for many years, and I am thrilled to welcome the entire Allen Myland team to our company,” said Ed Kenty, Chairman and CEO of Park Place Technologies. “AMI’s proprietary tools, rich heritage and legacy knowledge of data storage maintenance are unparalleled. AMI’s outstanding and pioneering team of expert engineers will further expand our technological capabilities and service offerings for customers worldwide.”

Kenty also noted that under Larry Allen’s direction, AMI has led the way in developing best-in-class service offerings. “We are very fortunate to have Larry join our team as Chief Technology Officer and we will look to him to drive new product and service offerings for the company,” Kenty added.

Chris Adams, President and Chief Operating Officer said, “The gap between Park Place Technologies and its competition has significantly widened as a result of the AMI acquisition. Park Place’s acquisition of Ardent in November 2016 was the company’s first ‘techquisition’, firmly positioning Park Place as the industry leader in post warranty storage maintenance.”

A pioneer in the third-party maintenance field, AMI has been providing SAN support on emerging data processing technologies since 1973. Headquartered outside of Philadelphia, the company provides data storage hardware support to Fortune 500 and local companies across the US, Canada and Europe. Their boutique storage offering will reinforce Park Place Technologies’ dominance in storage maintenance. Park Place Technologies’ customers will benefit from improved speed to market, first response times and the added support and expertise of AMI’s skilled workforce.

“AMI is excited to join Park Place Technologies, a clear industry leader in post warranty storage maintenance,” said Larry Allen, former owner of AMI and recently appointed CTO of Park Place Technologies. “Park Place Technologies’ significant presence in North America and across the globe will expand upon the service offering we’ve been providing our clients. As CTO, I look forward to working with Park Place Technologies’ exceptionally talented team to further enhance the customer experience and bring even more capabilities to our customers.”

Park Place Technologies is aggressively pursuing acquisitions in the US and worldwide to grow its position as a global leader in legacy enterprise storage, IT and hardware maintenance. The acquisition of AMI marks the fifth acquisition in the past 12 months. Most recently, Park Place Technologies acquired the Asia assets of Performance Data, a global IT service provider headquartered in Wilmington, Delaware, with offices in Singapore and Malaysia. Previously, Park Place Technologies acquired Ardent in November 2016, marking the company’s first “techquisition”. By acquiring AMI and Ardent, two industry leaders in enterprise storage support, Park Place Technologies can further improve its technical depth and expertise and solidify its position at the forefront of the industry.

Park Place Technologies Acquires Singapore-based Performance Data

Matthew Rodenfels — Thu, 20 Jul 2017 04:00:00 +0000

CLEVELAND, OH, July 18, 2017 – Park Place Technologies announced today it has completed a carve-out acquisition with Performance Data, a global IT service provider headquartered in Wilmington, Delaware with offices in Singapore and Malaysia. While the terms of the transaction were not disclosed, Park Place acquired the majority of Performance Data’s assets, enabling Park Place to expand its existing data center services and support throughout Asia and beyond. The company plans to immediately begin to integrate its operations, distribution, customer service, sales and support.

“We are thrilled to welcome Performance Data to the Park Place Technologies team,” said Ed Kenty, Chairman and CEO of Park Place Technologies “Performance Data’s strong track record of delivering superior IT service and support seamlessly aligns with Park Place’s mission and future vision. As we continue to invest in new growth opportunities, we look forward to growing our talent and enhancing our global capabilities for our customers.”

Since 2008, Performance Data has grown to service Fortune 100 and small and mid-sized IT clients across Asia and the Middle East. Supporting most major OEM hardware and OS platforms, Performance Data will integrate with Park Place’s existing operations and services, allowing the company to expand its global operations. As a result, Park Place customers will benefit from an experienced, premier team of engineers.

Performance Data’s James Lim, COO, will stay on as AVP, Asia. Lim added, “On behalf of myself and the entire Performance Data team, we are excited to join Park Place Technologies. This new partnership will enable us to grow to new heights and allow our customers to enjoy quicker turnaround times, more personalized customer care and better service delivery. We look forward to working together to deliver quality IT service to data centers throughout Asia and the Middle East.”

Park Place’s acquisition of Performance Data marks the company’s fourth acquisition over the past 12 months and latest effort to solidify and grow its position as a global leader in legacy enterprise storage, IT and hardware maintenance.

“Park Place has a strong customer base across Asia and the Middle East,” added Chris Adams, President and Chief Operating Officer, Park Place Technologies. “This acquisition of Performance Data provides us with a great opportunity to enhance our regional service offering and optimize our ability to better serve more customers around the world.”

In November 2016, Park Place opened an Asia location in Singapore. Additionally, in May 2017, the company acquired Prestige Data Centre Solutions, a UK-based IT infrastructure solutions provider.

Park Place Technologies Acquires Prestige Systems

Matthew Rodenfels — Mon, 15 May 2017 04:00:00 +0000

CLEVELAND, OH, May 15, 2017 – Park Place Technologies announced today that it has purchased Prestige Data Centre Solutions, a UK-based IT infrastructure solutions provider located just outside Birmingham, England. The terms of the transaction were not disclosed at the time of the press release.

“I welcome the Prestige team to the Park Place family,” said Ed Kenty, Chairman and CEO of Park Place Technologies. “Prestige’s nearly three decades of exemplary IT data center service will complement Park Place’s world-class support model as we expand and grow our client base throughout the UK, Europe, and beyond.”

Acquiring Prestige Data Centre Solutions will allow Park Place to enhance their experienced, premier team of engineers to service data centers across the EMEA region. Park Place previously opened a European headquarters location in London in May of 2015.

Prestige’s Co-Founders, John and Elaine Dawson, James Coyle, and Mark Jones will be leaving Prestige Systems entirely to Park Place and joining other ventures in the UK. “Elaine, James, Mark, and I have full confidence in leaving Prestige in the capable hands of Park Place” said John Dawson. “With Park Place, Prestige will be able to continue to grow to the next level and deliver the best service for IT data centers around the world.”

Park Place Technologies Acquires Ardent Support Technologies

Matthew Rodenfels — Tue, 15 Nov 2016 04:00:00 +0000

CLEVELAND, OH, November 15, 2016 – Park Place Technologies announced today that it has purchased Ardent Support Technologies, a premier third-party support provider for data center hardware based in Dover, New Hampshire. The terms of the transaction were not disclosed.

“Ardent Support Technologies has been a trusted partner of Park Place for years,” says Ed Kenty, Chairman and CEO of Park Place Technologies. “They share the same values as our own Service First Philosophy – that our customers’ needs are most important when it comes to the support of their data center hardware. I am happy to welcome the Ardent team into the Park Place family.”

Acquiring Ardent Support Technologies will allow Park Place to enhance their experienced, world-class team of Level 3 engineers to service data centers across the United States and Canada.

Ardent’s Co-Founder, Jim Stevens will join Park Place to coordinate integration and support future strategic sales efforts. “We are excited to officially join the Park Place Technologies team,” said Stevens. “Ed and the rest of the executive team share the same perspective on what it means to be a leader in data center maintenance. The Level 3 team at Ardent is exceptional, and will allow Park Place greater depth to its already outstanding offering.”

Park Place Technologies expands European presence with Com-Com acquisition

Matthew Rodenfels — Fri, 16 Sep 2016 04:00:00 +0000

CLEVELAND, OH, Park Place Technologies announced today that it has purchased Com-Com, a provider of data center maintenance in London, England. The terms of the transaction are not being disclosed at this time.

“We are thrilled to welcome Com-Com and their amazing data center maintenance capabilities into the Park Place Technologies’ family,” says Ed Kenty, Chairman and CEO of Park Place Technologies. “Park Place has experienced considerable growth year-over-year. I believe our acquisition of Com-Com will add to our ongoing success in expanding our data center services and support to our global customers.”

The acquisition of Com-Com into Park Place Technologies will further Park Place’s award-winning service of 6,500 companies across 89 countries and support throughout EMEA. Ed Kenty said, “I am excited to embark on this new relationship with Com-Com. Their talents and expertise allow us to expand and capitalize on future opportunities.”

Ian Shearer, a former Director of Com-Com will assume the new role of General Manager of UK Operations at Park Place Technologies. Ian said, “We are absolutely delighted to become part of the Park Place Technologies’ family. The synergies of the IT support and maintenance services we provide are very closely aligned with the philosophy of Park Place Technologies, so this is a natural fit. With Park Place Technologies’ 110+ service locations worldwide, we can now offer our customers greater access to IT support and maintenance services internationally.”

Ian also emphasized that for Com-Com customers, the name may have changed but it’s ‘business as usual.’ “We look forward to providing our customers with the excellent service they have come to expect over the years. Within the Park Place Technologies family, our customers will benefit from a wider range of innovative IT maintenance and support services, as well as support for a wider range of hardware brands and models.”

Park Place Technologies Announces Acquisition by GTCR

Matthew Rodenfels — Mon, 14 Dec 2015 04:00:00 +0000

CLEVELAND, OH – Park Place Technologies announced Monday morning that they have finalized an agreement for the acquisition of the company by Chicago investment firm GTCR from WestView Capital of Boston, MA, who has been the majority shareholder in Park Place Technologies since 2012. WestView Capital will remain an investor and active voice on Park Place’s Board of Directors.

Since 1980, GTCR has invested $12 billion in over 200 companies in several industries including information services and technology, healthcare, and financial services. GTCR will partner with Park Place Technologies to help expand its global footprint by developing its data center hardware service offerings throughout Europe, Asia Pacific and beyond.

“Park Place has never been better-positioned in our markets to serve our customers and to expand our world-class service,” said Chairman & CEO of Park Place Technologies, Ed Kenty. “We have chosen GTCR as our new partner because of their strong understanding of our business model, their portfolio of successful companies, their depth of experience in helping companies grow, and the faith they have demonstrated in our leadership and employees. We would like to thank WestView Capital for their support over the last three years and look forward to their continued involvement.”

“The business that Ed and the entire Park Place team have built over the last decade is a testament to their superior customer service and operating excellence,” said GTCR Managing Director David Donnini. “The entire Park Place team has built a tremendous platform that is well-positioned for long-term success.”

Over the past six years, Park Place Technologies has experienced a 30% average annual growth rate. In 2016, with GTCR, Park Place plans to continue this trend by adding about 100 jobs throughout the company including offices in Cleveland, Boston, Denver, Canada and the United Kingdom. This significant growth will help contribute to the global expansion of Park Place Technologies’ maintenance and support of post-warranty data center hardware equipment.